NETGEAR Comprehensive Guide to Troubleshooting PPPoE and Internet Connections

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Troubleshooting PPPoE or PPPoA

The PPPoE or PPPoA connection can be debugged as follows:

1.Access the main menu of the router at http://192.168.0.1.

2.Under Maintenance, select Router Status.

3.Click Connection Status.

If all of the steps indicate “OK” then your PPPoE or PPPoA connection is up and working.

If any of the steps indicates “Failed”, you can attempt to reconnect by clicking Connect. The wireless-N modem router will continue to attempt to connect indefinitely.

If you cannot connect after several minutes, you may be using an incorrect service name, user name, or password. There also may be a provisioning problem with your ISP.

Unless you connect manually, the wireless-N modem router will not authenticate using PPPoE or PPPoA until data is transmitted to the network.

Troubleshooting Internet Browsing

If your wireless-N modem router can obtain an IP address but your computer is unable to load any Web pages from the Internet:

Your computer may not recognize any DNS server addresses.

A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses. Typically your ISP will provide the addresses of one or two DNS servers for your use. If you entered a DNS address during the wireless-N modem router’s configuration, reboot your computer and verify the DNS address as described in “Preparing Your Network” on page 38. Alternatively, you can configure your computer manually with DNS addresses, as explained in your operating system documentation.

Your computer may not have the wireless ADSL modem router configured as its TCP/IP default gateway.

If your computer obtains its information from the wireless-N modem router by DHCP, reboot the computer and verify the wireless-N modem router address as described in “Preparing Your Network” on page 38.

Troubleshooting

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Contents Wireless-N 300 Modem Router DGN2200 Setup Manual Trademarks Contents Technical Specifications Unpacking Your New Router Getting to Know Your Wireless RouterHardware Features LED and Front Panel Button Descriptions Router Front PanelDescription Router Back Panel Router Label Positioning Your Wireless RouterInstalling Your Wireless-N Modem Router Getting to Know Your Wireless Router Using the Smart Wizard Installing Your Router Using Smart WizardAccessing Your Router After Installation Upgrading the Wireless-N Modem Router Firmware Adsl Microfilters see Understanding Adsl Microfilters on Adsl Microfilter with Built-In Splitter Understanding Adsl MicrofiltersAdsl Microfilter Router Connecting Your Wireless-N Modem RouterPage Page Verifying Your Connection Setting Up Your Router for Internet Access Read Troubleshooting on Specifying Wireless Settings Configuring Your Wireless NetworkSetting Your Ssid and Wireless Security Manually Using Push N Connect WPS to Configure Your Wireless Network To set up basic wireless connectivity Configuring Your Wireless Network Configuring Your Wireless Network Basic Functioning TroubleshootingWindow Appears Asking You to Reload Firmware Power LED Not OnPower LED is Red LAN LEDs Are OffCannot Log in to the Router Troubleshooting the ISP ConnectionAdsl Link LED Is Off Adsl Link LEDObtaining an Internet IP Address Troubleshooting Internet Browsing Troubleshooting PPPoE or PPPoAPage Testing the Path from Your Computer to a Remote Device Restoring the Default Configuration and PasswordTroubleshooting General Specifications Technical SpecificationsLocal Network LAN Default ConfigurationFeature Default Behavior Firewall Document Link Related DocumentsRegistration and Certifications
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DGN2200 specifications

The NETGEAR DGN2200 is a versatile and reliable ADSL2+ modem router designed for home users looking to combine internet connectivity and networking functionalities in one device. With an array of features, this model stands out due to its ease of use, robust performance, and efficient management of internet traffic.

One of the primary features of the DGN2200 is its ADSL2+ modem capability, which supports internet speeds of up to 24 Mbps. This makes it suitable for households that engage in various online activities such as streaming videos, online gaming, and video conferencing. The device is compatible with most ADSL service providers, ensuring a hassle-free setup process for users.

The DGN2200 also boasts a built-in 4-port Ethernet switch, allowing users to connect multiple wired devices directly through Ethernet cables. Additionally, it features wireless connectivity through the 802.11n Wi-Fi standard, providing speeds of up to 300 Mbps. This dual functionality empowers users to connect both wired and wireless devices seamlessly, catering to the diverse needs of modern households.

Netgear has incorporated advanced security protocols within the DGN2200 to protect users from external threats. The device offers WPA2 wireless security, ensuring that unauthorized users cannot access the network. Furthermore, parental controls enable users to manage internet access for various devices, thus providing a safer online environment for children.

One of the noteworthy technologies within the DGN2200 is its Quality of Service (QoS) feature, which prioritizes bandwidth for high-demand applications. This helps to ensure smoother performance during activities like online gaming or HD video streaming, even when multiple devices are connected to the network.

The DGN2200 is also user-friendly, featuring an intuitive web-based interface that simplifies the configuration and management of settings. The installation process is straightforward, allowing users to set up the device quickly without requiring extensive technical know-how.

Overall, the NETGEAR DGN2200 is a robust and feature-rich modem router that enhances home networking capabilities. With its ADSL2+ support, reliable wireless connectivity, security features, and user-friendly interface, it's an excellent choice for families looking to optimize their online experience. Whether for entertainment, work, or casual browsing, the DGN2200 delivers solid performance and convenience.