Toshiba A100 user manual Analyzing the problem

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TROUBLESHOOTING

User’s Manual

Check that your diskette is correctly inserted and that the diskette’s write protect tab is correctly set.

Make notes of your observations and keep them in a permanent error log. This will help you describe your problems to your dealer. If a problem recurs, the log will help you identify the problem faster.

Analyzing the problem

Sometimes the system gives clues that can help you identify why it is malfunc- tioning. Keep the following questions in mind:

Which part of the system is not operating properly: keyboard, diskette drives, hard disk drive, printer, display. Each device produces different symptoms.

Is the operating system configuration set properly? Check the configuration options.

What appears on the display screen? Does it display any messages or random characters? Print a copy of the screen if you have a printer attached. Look up the messages in the software and operating system documentation. Check that all connecting cables are correctly and firmly attached. Loose cables can cause erroneous or intermittent signals.

Do any icons light? Which ones? What color are they? Do they stay on or blink? Write down what you see.

Do you hear any beeps? How many? Are they long or short? Are they high pitched or low? Is the computer making any unusual noises? Write down what you hear.

Record your observations so you can describe them to your dealer.

Software The problems may be caused by your software or diskette.

If you cannot load a software package, the media (usually a dis- kette) may be damaged or the program might be corrupted. Try loading another copy of the software.

If an error message appears while you are using a software package, check the software documentation. These documents usually include a problem solving section or a summary of error messages.

Next, check any error messages in the OS documentation.

Hardware If you cannot find a software problem, check your hardware. First run through the items in the preliminary checklist above. If you still cannot correct the problem, try to identify the source. The next section provides checklists for individual components and peripherals.

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Contents Page Disclaimer CopyrightTrademarks Macrovision License of Notice Safety InstructionsWhen Using Your Computer IiiFCC notice Declaration of Conformity Informa- tion FCC informationModel numberPSAA0/ PSAA1 FCC conditions ContactBsmi Notice Taiwan Only Network Compatibility Statement Modem warning noticeConformity Statement ViiPursuant to FCC CFR 47, Part Type of serviceJapan regulations Region selectionDisconnection Telephone company proceduresIf problems arise Fax brandingInstructions for IC CS-03 certified equipment Modem warning notice for Australia AT&F AT&W AT%TE=0 ATZXii General conditions XiiiOptical disk drive standards Important NoticeFollowing information is only for EU-member states XivPage Matsushita UJDA770 CD-RW/DVD-ROM drive safety instructionsXvi Toshiba Samsung TS-L462C XviiMatsushita UJ-850B DVD Super Multi +-R Double Layer drive safety instructionsXviii Teac DV-W28EB XixPioneer DVR-K16 NEC ND-7550NXxi Xxii Table of Contents Operating Basics Getting StartedXxiv Express Media Player Writing CDs on CD-RW/DVD-ROM drive XxvKeyboard Power and Power-Up ModesXxvi Optional Devices HW Setup and PasswordsXxvii Troubleshooting XxviiiGlossary AppendixIndex Xxx Manual contents PrefaceIcons ConventionsAbbreviations KeysMessages Key operationDisplay ConventionsXxxiv Pressure or impact damage General PrecautionsStress injury Heat injury XxxvCentral Processing Unit CPU Performance Disclaimer PC card overheatingMobile phone XxxviNon-applicable Icons Wireless LAN/AtherosWireless LAN/Atheros Copy ProtectionLCD Brightness and Eye Strain ImagesExpress Media Player Main Memory DisclaimerChapter Equipment checklistIntroduction HardwareWindows XP Professional/Home Edition Service Pack SoftwareDisable Bit FeaturesFeatures ProcessorMemory DisksDVD-ROM Keyboard PowerDisplay Pointing DeviceSlots MultimediaCommunications LANSecurity SoftwareSpecial features Special features Utilities Options OptionsUser’s Manual Grand Tour Front with the display closedIndicator Left side Left sideRight side USB P OrtsBack side Back sideUser’s Manual Underside UndersideFront with the display open CD/DVD ButtonFront with the display open Power buttonAV Buttons Touch PadSystem indicators Power source/system indicatorsKeyboard indicator System indicatorsUSB diskette drive 10 USB diskette driveWritable discs Optical Media driveRegion codes for DVD drives and media CDsDVDs CD-RW/DVD-ROM driveDVD Super Multi +-R Double Layer drive FormatsDVD+RW write DVD-RW writeDVD+R write DVD+R DL writeAC adaptor 11 The AC adaptorGetting Started Placement of computer Setting up your work spaceGeneral conditions Setting up your work space Seating and postureLighting Work habitsConnecting the AC adaptor Connecting the AC adaptorTurning on the power Opening the displayStarting up for the first time Turning off the powerShut Down mode Boot mode Starting up for the first timeHibernation mode Benefits of hibernationTurning off the power Standby modeData save in hibernation mode Starting HibernationBenefits of standby Executing standbyStandby limitations Recovering Express Media Player SoftwareRestarting the computer Restarting the computerUsing the Express Media Player Soft- ware Backup CD Getting Started User’s Manual Using the Touch Pad/Lux Pad Operating BasicsLux Pad Button Function Functionality of each button on Lux PadConnecting 3 1/2 diskette drive Using the USB diskette driveUsing the USB diskette drive Disconnecting 3 1/2 diskette drive Using optical media drivesClick Diskette drive Using optical media drives Loading discsPulling the drawer open Removing discs Closing the DVD-ROM drawerRemoving a CD/DVD AV Button function Provided with some models Express Media PlayerExpress Media Player Important message CD-RW/DVD-ROM drive Writing CDs on CD-RW/DVD-ROM driveBefore writing or rewriting When writing or rewriting Writing CDs on CD-RW/DVD-ROM driveDisclaimer CD-RW/DVD-ROM drive Writing CD/DVDs on DVD Super Multi +-R Double Layer driveImportant message DVD Super Multi +-R Dou- ble Layer drive Writing CD/DVDs on DVD Super Multi +-R Double Layer drive User’s Manual When writing or rewriting Disclaimer DVD Super Multi +-R Double Layer drive RecordNow! Basic for ToshibaData Verification DLA for Toshiba When using WinDVD Creator 2 PlatinumVideo How to learn more about InterVideo WinDVD Creator How to make a DVD-VideoImportant information for use User’s Manual CD/DVDs Media careMedia care Using the microphone DiskettesRegion selection ModemModem Properties menu SettingAutoRun Mode Location list for region selectionModem Selection ConnectingDialing Properties Wireless LAN Wireless communicationsDisconnecting Wireless communications Bluetooth wireless technologyWireless communication switch Worldwide operationConnecting LAN cable Wireless communication IndicatorIndicator status Indication Disconnecting LAN cable LANCleaning the computer Moving the computerHeat dispersal BatteryHeat dispersal MaximumUser’s Manual Keyboard Typewriter keysSoft keys Fn key combinations F1 ... F12 function keysEmulating keys on enhanced keyboard Hot keys Soft keys Fn key combinationsUser’s Manual Soft keys Fn key combinations User’s Manual Fn Sticky key Windows special keysKeypad overlay Turning on the overlaysNumeric mode Arrow modeTemporarily using normal keyboard overlay on Temporarily changing modes Temporarily using overlay overlay offGenerating Ascii characters Generating Ascii charactersUser’s Manual Power and Power-Up Modes Power conditionsPower conditions DC in indicator Power indicatorsBattery indicator Power indicatorsPower indicator Battery typesBattery Safety precautions Care and use of the battery packReal time clock battery Care and use of the battery packUser’s Manual Care and use of the battery pack Charging the batteries Charging time hours Battery type System on System off ProceduresBattery charging notice TimeMonitoring battery capacity Maximizing battery operating time Retaining data with power off Extending battery lifeRemoving the battery pack Replacing the battery packReplacing the battery pack Slide the locking latch to the unlocked position Installing the battery pack Starting the computer by passwordStarting the computer by password Windows utilities Power-up modesPanel power on/off System Auto OffHW Setup HW Setup and PasswordsAccessing HW Setup Password HW Setup windowGeneral HW Setup Verify PasswordCPU Boot Priority Boot Priority OptionsEnter Wake-up on KeyboardLAN Passwords Cards/memory Power devicesOptional Devices Peripheral devicesInstalling a PC card PC cardsRemoving a PC card PC cardsInstalling an Express Card Express CardRemoving an Express Card Express CardPorted with some models Installing a SD/MS/MS Pro/MMC/xD cardMultiple Digital Media Card Slot Sup See below for the card capacitiesRemoving a SD/MS/MS Pro/MMC/xD card Multiple Digital Media Card Slot Supported with some modelsInstalling memory module Memory expansionMemory expansion Removing the coverRemoving memory module Removing the memory moduleAdditional AC adaptor Additional battery pack 4 Cell, 6 Cell and 8 CellAdditional battery pack 4 Cell, 6 Cell and 8 Cell USB FDD KitUser’s Manual Link IEEE1394 TelevisionTelevision Precautions ConnectingSecurity lock DisconnectingSecurity lock Point to i.LINK IEEE1394 device and clickUser’s Manual Problem solving process TroubleshootingPreliminary checklist Analyzing the problem Hardware and system checklist Hardware and system checklistSystem start-up Power Self testBattery Overheating power downAC power ProblemProcedureProblem Procedure Password LCD panelHard disk drive For more information, refer to , Operating Basics User’s Manual DVD Super Multi +-R Double Layer drive Diskette drive Touch Pad Pointing deviceClick the Pointer Option tab USB mouse PC card Click the Pointer Options tabSD/MS/MMC/xD card MonitorTV output signal Sound systemUSB Modem Standby/Hibernation No CarrierLAN Link IEEE1394Toshiba support Before you callToshiba support User’s Manual Where to write Europe Germany & AustriaUser’s Manual Appendixes User’s Manual Power Requirements SpecificationsPhysical Dimensions Appendix aBuilt-in Modem Network control unit NCUDisplay controller Display Controller and ModesAppendix B Video Modes Table Video ModesAppendix C AT CommandsRepeat last command +++Escape sequenceBnCommunication standard setting AAnswer commandDnDial Request ID information EnEcho commandHnHook control Appendix CMnMonitor speaker mode Monitor speaker volumeNnModulation handshake PSelect pulse dialing OnReturn on-line to data modeQnResult code control VnDCE response format TSelect tone dialingXnResult code selection, call progress monitoring ZnRecall stored profile Dial tone detectBusy tone detect CnData Carrier Detect DCD controlFLoad factory settings DnDTR controlKnLocal flow control selection TnSelf-test commandsGnV.22bis guard tone control PnSelect Pulse Dial Make/Break Ratio WWWStore current configuration VDisplay Current ConfigurationZn=x Store telephone number \NnError control mode selection \QnLocal flow control selectionBView numbers in blacklist \VnProtocol result codeCnData compression control Appendix D RegistersRegister values RATSn?S1Ring counter S3Command line termination character user definedS0 Auto answer ring number S2AT escape character user definedS6Wait before dialing S5Command line editing character user definedS4Response formatting character user defined Appendix DS11DTMF dialing speed S7Connection completion time-outS8Comma pause time S12Escape guard timeS37Dial line rate AT command set result codes Result code summary Result Code Numeric DescriptionResult Code Numeric Description User’s Manual Appendix E 90/V.92 mode90/V.92 Function Transmission speedTable E-1 Result codes for a V.90 connection AT Command Appendix EUser’s Manual Internal Modem Guide Installing the modem boardAppendix F Removing the modem board Radio characteristics Wireless LANCard specifications Appendix GWireless Ieee 802.11 Channels Sets Revision B and G Supported frequency sub-bandsWireless Ieee 802.11 Channels Sets Revision a Wireless Ieee 802.11 Channels Sets 11G Turbo ModeAppendix G Wireless Channels Sets Turbo Mode AC Power Cord Connectors Appendix HUnited Kingdom Parts Numbers Memory ConfigurationsGraphics Abbreviations GlossaryGlossary-1 AccuPoint Glossary-2Byte Glossary-3Cache memory Glossary-4Delete Glossary-5Device driver Glossary-6Host computer Glossary-7Hot dock/undock Glossary-8Glossary-9 Monitor Glossary-10RAM Glossary-11Restart Glossary-12Write protection Glossary-13Glossary-14 Index Index-1Index-2 Index Index-3Index-4
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A100 specifications

The Toshiba A100 series represents a notable range of laptops that combines performance and versatility, catering specifically to the needs of both casual users and professionals. Launched with an emphasis on multimedia capabilities and productivity, the A100 series showcases an array of features designed to enhance the user experience.

One of the primary characteristics of the Toshiba A100 is its robust design. The laptop typically features a sleek, compact chassis that is both aesthetically pleasing and practical, making it easy to carry for those on the move. The build quality is commendable, with a durable exterior that can withstand the rigors of daily use.

Under the hood, the A100 series is powered by Intel’s core processors, which offer a balanced blend of performance and power efficiency. This enables smooth multitasking and quick application launches, ensuring that users can handle demanding tasks without lag. The inclusion of generous RAM options allows for an enhanced computing experience, making this laptop suitable for both work and entertainment.

The display of the Toshiba A100 is another highlight, often featuring a vivid, high-resolution screen that delivers sharp images and vibrant colors. This makes it an excellent choice for watching movies, editing photos, or simply enjoying everyday tasks. Additionally, some models in the series offer an anti-glare coating, reducing reflections and providing a more comfortable viewing experience in various lighting conditions.

Connectivity options are comprehensive, with multiple USB ports, HDMI outputs, and a multi-card reader. This ensures that users can easily connect to peripherals, external displays, and transfer files with ease. The inclusion of Wi-Fi and Bluetooth capabilities facilitates seamless integration into modern home and office environments.

Furthermore, the Toshiba A100 series includes advanced audio technologies, such as built-in stereo speakers that enhance the multimedia experience. The laptop often features Toshiba's sound enhancement technologies, delivering clear and dynamic sound for music, movies, and video calls.

Lastly, battery performance is a critical aspect of the Toshiba A100 series. Many models are optimized for extended use, allowing users to work or play for hours on a single charge. This combination of efficient hardware and thoughtful design results in a laptop that not only meets but exceeds the expectations of its users.

In conclusion, the Toshiba A100 series stands out with its robust performance, impressive display, and user-friendly features, making it a compelling choice for those seeking a reliable and stylish laptop for various applications.