Compaq 228399-373 manual Need Some Help?

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Need Some	6
Help?

In This Chapter

Helpful Hints, 6-2

QuickRestore CD, 6-3

Compaq Support, 6-4

Troubleshooting, 6-5

This chapter provides information on how to identify and fix common problems that may occur with your computer. Without contacting a technician, you can easily diagnose and fix many computer problems on your own.

MY PRESARIO—GETTING STARTED

NEED SOME HELP? 6-1

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Contents My Presario Getting Started Agency Series CM Page Contents Using Your Computer Welcome to the Web Index Introduction Using My Presario-Getting Started Who Should Read This Guide?Symbols and Graphics Used Computer Illustrations and FeaturesWhere Can Find Information?Safety Safety and ComfortUsing My Presario-Learning More CD How Do I Find Information on the CD-ROM?Setting Up Your Computer What’s in Front? What’s in Back?Plug In and Go Registration Registering with MicrosoftPrinter Setup Setting Up Your PrinterSetting UP Your Computer Using Your Computer Keyboard Basics Getting to Know the Standard Keyboard KeysMain keys Arrow keys Function keys Using CD/DVD Control Buttons Keyboard ButtonsUsing Internet Zone Buttons Using Quick Launch Web Buttons Help G and My Program D buttonsAdjusting the Volume Assigning.the My Program ButtonPutting Your Computer to Sleep Waking Your ComputerUnderstanding the System Status Lights Proprietary Internet services such as AOLSleep indicates the computer is in the sleep mode NumbersMaking Screen Selections Accessing Software and FilesScroll Mouse ScrollingAutoscrolling Speakers Turning on the SpeakersDiskette, Hard Drive, CD-ROM DVD-ROM, Zip DrivesDiskette Drive Using the Hard Drive CD-ROM, CD-RW, or DVD-ROM DriveRemoving a Disc from a Drive Playing an Audio CDPlaying a DVD-ROM Movie Point to Programmes, and then Compaq DVD ExpressCreating Your Own CDs Inserting a Disk Into the Zip Drive Removing a Disk from the Zip DriveUsing Logitech QuickCam Internet Video Camera Internet Video CameraWelcome to Web What Is the Internet? What Is a Hyperlink?Basic Concepts Connecting with AOL Internet ConnectionSearching the Web Using AOL Web SearchesSetting Up Outlook Express E-mail MailTyping an E-mail Message Understanding E-mail Addresses Sending an E-mail Using Outlook Express Press the Instant E-mail button on the Internet keyboardContent Advisor Reading Your Outlook Express E-mail MessagesRestricting Internet Content My Presario Web Site Checking Your RegistrationCommon 5 Tasks Using the Menu to Print Print BasicsDigital Audio Files Playing Digital Audio Files Playing Preinstalled Games on Your Computer GamesInstalling Software from a CD, DVD, or Diskette SoftwareInstalling Software Downloaded from the Internet Need Some Help? Entering Bios Cmos Setup Helpful HintsQuickRestore Using the QuickRestore CDCompaq Support Audio CD-ROM, CD-RW, or DVD-ROM Non-formatted To format the diskette Diskette has been Disk error hasCertificate of Warranty for details Begin formatting the disketteDiskette drive light stays on Problem persists, run the WindowsMaintenance Wizard to repair the drive Improperly insertedDisplay Monitor Hard Drive CommandsComputer, press the Reset button again Failed DriveInternet Access Keyboard and Scroll Mouse Memory Power Index CD/DVD-ROM See also ISP 3-4 Internet Video Camera See also Scroll Mouse problems See also mouse autoscrolling Index