Apple ARD31 Remote Assistance, Observe and Control, Remote Drag and Drop, Remote Copy and Paste

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Technology Overview

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Apple Remote Desktop 3

Remote Assistance

Quartz 2D graphics

Apple Remote Desktop leverages the Quartz 2D library, including the use of optimized CoreGraphics libraries, to boost the perfor- mance of its screen-sharing capabilities.

With powerful screen-sharing and text-messaging capabilities, Apple Remote Desktop 3 makes it easy to provide thorough technical assistance to the computer users in your organization. Observe and control one or many remote Mac OS X systems. Apple Remote Desktop 3 uses the Virtual Network Computing (VNC) standard—which means it’s also possible to observe and control VNC-enabled Windows, Linux, and UNIX systems. New remote assistance capabilities, such as drag and drop and copy and paste, make interacting with client computers even easier. And when you’re configuring sensitive information on remote systems, Curtain Mode provides an added degree of privacy.

Observe and Control

Apple Remote Desktop 3 allows you to observe and control remote Mac OS X systems from anywhere on the network. Each observe and control window includes a toolbar for adjusting the color depth of the remote screen; a screen capture button allows you to take snapshots of the remote screen. Toggle buttons let you switch between observe and control modes, sharing control and taking complete control of the mouse and keyboard, and fit-in-window and full-screen modes. With the fit-in-window mode, you can scale your view of the remote screen to fit your control window. Resizing the screen in your window also resizes the client screen. By scaling down the screen—and, as a result, transmitting less data—you can achieve better performance over slower network connections.

Apple Remote Desktop 3 also lets you control computers that have multiple displays attached. You can choose to view all the displays in one virtual window or to view only one display at a time.

Remote Drag and Drop

Now it’s easy to transfer files and folders between two computers. With the new Remote Drag and Drop feature, you can simply drag and drop a file or folder from your computer to a remotely controlled computer—or from a remote computer to your own.

Remote Copy and Paste

You can move text or images easily by copying and pasting them from your local computer to a remote computer.

Curtain Mode

Apple Remote Desktop 3 allows you to block the remote user’s view of the desktop with a virtual “curtain.” This gives administrators additional security when configuring sensitive information.

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Technology Overview November Apple Remote DesktopContents Desktop Management Made Easy IntroductionWhat’s New in Apple Remote Desktop Technology Overview Using a Task Server Setting Up Apple Remote DesktopUser mode Getting StartedTechnology Overview Apple Remote Desktop Setting Up Client ComputersSecurity Preference Pane Main Apple Remote Desktop Window with Scanner Selected Discovering and Organizing Computers Remote control of server systemsNetwork scanners Organizing computersTask lists Task Progress with Software InstallationTask History Window Task HistorySoftware Distribution Custom install packagesNetwork Copy Performance Network copy performance 1000BASE-TAutoInstall Installing SoftwareInstall Packages Task Pane Copy Items Task Pane Remote Spotlight Search Asset ManagementUsage Reports SQL databaseRemote Spotlight Search Computer information fields Hardware ReportsSystem Overview Report with System Overview Result Software Reports Reporting Using Task Server 11 12 13 File Search with File Search ResultRemote Administration Remote Shell Scripts Send Unix Command Task with Send Unix Command ResultNetBoot and Network Install services Remote Boot Disk SelectionSet Startup Disk Remote Assistance Curtain ModeObserve and Control Remote Drag and DropRemote Control Multi-Observe with System Status IndicatorsScreen Sharing and Text Messaging Guest AccessMulti-Observe Window Automator Workflows AutomationAutomator actions Apple Remote Desktop Product Details Package ContentsLicensing Options System RequirementsTechnical Specifications Package installationSoftware Distribution File copySpotlight search Asset ManagementReports Reporting capabilities StorageRemote Assistance Remote AdministrationAutomation Easy SetupScreen sharing and text communication For More Information