Acer X3300, X5300 manual Online Support Information

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Online Support Information

This section describes online technical support services available to help you repair the desktop computer.

If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website at http://global.acer.com/ support/index. However some information sources will require a user ID and password. These can be obtained directly from Acer CSD Taiwan.

Acer's Website offers you convenient and valuable support resources whenever you need them.

In the Support & Downloads tab you can download information materials for all of Acer notebook, desktop and server models including:

Service guides for all models

User's manuals

Training materials

BIOS updates

Software utilities

Spare parts lists

Technical Announcement Bulletins (TABs)

For these purposes, we have included an Acrobat File to facilitate a hassle-free downloading of our technical materials.

The following are also available in the Support & Downloads tab:

Detailed information on Acer's International Traveler's Warranty (ITW)

Returned material authorization procedures

An overview of all the support services we offer, accompanied by a list of telephone, fax, and email contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

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Chapter 4

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Contents Acer Aspire X3300/X5300 Service Guide Revision History Copyright Disclaimer Conventions Service Guide Coverage Table of Contents System Block Diagram and Board Layout Features ChapterSystem Bios Power supplyDimension and weight PortsSystem Components Front PanelX3300 Icon ComponentX5300 Rear Panel Internal Components System LED Indicators LED indicator Color LED status DescriptionChapter Cmos Setup Utility System UtilitiesEntering Cmos setup Navigating Through the Setup UtilitySetup Utility Menus Product Information Parameter DescriptionStandard Cmos Features Parameter Description OptionAdvanced Bios Features CD/DVDAdvanced Chipset Features AMD-VIntegrated Peripherals AhciPower Management Setup S3 STRPC Health Status VbatFrequency/Voltage Control Bios Security Features Setting a system passwordRemoving a system password Load Default Settings Save & Exit Setup Exit Without Saving Bios Recovery Chapter System Disassembly Disassembly RequirementsPre-disassembly Procedure Main Unit Disassembly Main Unit DisassemblyRemoving the Side Panel Removing the Front Bezel Removing the Heat Sink Fan Assembly Removing the Processor Removing the Optical Drive Page Remove the two screws B from the optical drive Removing the Hard Disk Drive Removing the Power Supply Lift the power supply module out of the chassis Chapter Removing the Memory Modules Removing the TV Tuner Card Removing the VGA Card Disconnect the VGA card cable from the mainboard Chapter Removing the Front I/O and Card Reader Boards Remove the screw D that secures the bracket to the chassis Pull the I/O board out of the bracket Removing the Mainboard Remove the screw B on the rear panel System Troubleshooting Hardware Diagnostic ProcedureSystem Check Procedures Power System CheckSystem External Inspection System Internal InspectionViewing Bios checkpoints Bootblock Initialization Code CheckpointsCheckpoints Checkpoint DescriptionBootblock Recovery Code Checkpoints Post Code Checkpoints Initialize RTC date/time DIM Code Checkpoints High Byte XYBoot Block Beep Codes Post Bios Beep CodesBeep Symptom Cause and Description Beep CodesTroubleshooting Post Bios Beep Codes Error Messages BootMemory Message Displayed DescriptionStorage Device Virus Related System Configuration EpromCmos MiscellaneousUSB eModule Error Messages Smbios eModule Error MessagesCPU eModule Error Messages MPS Table Multi-processor eModule Error MessagesOnline Support Information System Block Diagram and Board Layout System Block DiagramBoard Layout MainboardCode Description DIMM3-4 Name Location Default Settings System JumperFRU Field Replaceable Unit List X3300/X5300 Exploded Diagram Part Name X3300 FRU List Category Part Name Acer Part NoVGA Card PC Partner 288-30E99-B01AC HD4350 512MB Ddrii Upper Case Heatsink CPU Heatsink AIR Cooler LGA775 TMDC6 NEW Sprig Keyboard PS2 105KEY Chicony KB-07596TQ2552V TURKISH-Q Keyboard PS2 105KEY LITE-ON SK-9620 SG-30600-23W Canadian Keyboard USB 104KEY Chicony KU-07603S32552V Russian Black Keyboard USB 105 KEY LITE-ON SK-9625 SG-30700-24W Black Slovak Keyboard Chicony KG-0766 RF2.4 Standard 104KS Black Rohs Power Supply 220W PFC 230V Liteon PE-5221-08AP-ROHS X5300 FRU List PZ.11900.149 HS.13100.100 Heatsink CPU Heatsink AIR Cooler LGA775 TMDC6 NEW Sprig Keyboard PS2 105KEY Chicony KB-07596TQ2552V TURKISH-Q Keyboard PS2 105KEY LITE-ON SK-9620 SG-30600-23W Canadian Keyboard USB 104KEY Chicony KU-07603S32552V Russian Black Keyboard USB 105 KEY LITE-ON SK-9625 SG-30700-24W Black Slovak Keyboard Chicony KG-0766 RF2.4 Standard 104KS Black Rohs Power Supply 220W PFC 230V Liteon PE-5221-08AP-ROHS Chapter AMD Phenom II Specification Appendix aSystem Bios Network Interface Specification Hard Disk DriveBD Combo Module Specification Audio InterfaceBdmv Aacs Super Multi Specification Hlds PldsRW 8X CLV DVD-ROM