Acer 5230, 5330 manual Online Support Information, Appendix C

Page 149

Appendix C

Online Support Information

This section describes online technical support services available to help you repair your Acer Systems.

If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.

Acer's Website offers you convenient and valuable support resources whenever you need them.

In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including:

•Service guides for all models

•User's manuals

•Training materials

•Bios updates

•Software utilities

•Spare parts lists

•TABs (Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material.

Also contained on this website are:

•Detailed information on Acer's International Traveller’s Warranty (ITW)

•Returned material authorization procedures

•An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

Appendix C

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Image 149

Contents TravelMate Extensa 5230/5630Z Series Service Guide Revision History Copyright Conventions Preface Page Table of Contents Jumper and Connector Locations Microsoft Windows Vista Environment Test Page Chapter FeaturesPorts Cantiga/GL40 System Block DiagramFront View Your Acer Notebook tourIcon Description Closed Front View Right View Left ViewRear View Bottom View Easy-Launch Buttons IndicatorsTouchpad basics with two-click buttons Touchpad Basics with fingerprint readerFunction Left button Right button Main touchpad Lock Keys and embedded numeric keypad Using the KeyboardFn + F11 F12Ctrl + + TAB Use the arrow keys to Windows KeysHot Keys Special Key only for certain models Euro symbolLaunching Acer Empowering Technology Acer Empowering TechnologyClick Create a new password Empowering Technology passwordUsing power plans Acer ePower ManagementAcer eDataSecurity Management only for certain models Acer eRecovery Management Chapter Acer eSettings Management Windows Mobility Center Using the System Utilities Acer GridVista dual-display compatible Chapter Processor Specification Hardware Specifications and ConfigurationsProcessor CPU Fan True Value TableMemory Combinations Hard Disk Drive Interface Bluetooth InterfaceWireless Module 802.11b/g Plds SUPER-MULTI Drive DL 8X DS-8A2S LF Optical Disc DriveSystem Board Major Chips Audio InterfaceVideo Memory LCD 15.4 inch BatteryKeyboard AC Adaptor System Power ManagementSystem Utilities Bios Setup UtilityNavigating the Bios Utility Parameter Description InformationB M e n u F10 S a v e a n d E x i t MainParameter Description Format/Option F10 S a v e a n d E x i t SecurityClear or Set Setting a PasswordRemoving a Password Page I n C u r i t y O t I t BootF o r m a t i o n I n C u r i t y O t I t ExitBios Flash Utility Remove HDD Password Remove HDD/BIOS UtilityRemove Bios Password Key in biospw 14452 Choose one upper-case string Chapter Disassembly Requirements Machine Disassembly and ReplacementDisassembly Process Pre-disassembly InstructionsGeneral Information Main Screw ListScrew List External Module Disassembly ProcessExternal Modules Disassembly Flowchart Removing the Battery Pack Removing the SD dummy card Removing the PC and ExpressCard dummy cards Removing the Lower Cover Removing the Dimm Removing the Wlan Board Modules Detach the Wlan board from the Wlan socket Removing the Hard Disk Drive Module Removing the Optical Drive Module Remove the one screw C from the bottom panel M2 x L3 Silver Kgf-cm Chapter Main Unit Disassembly Process Removing the Middle Cover Removing the Power Board M2 x L3 Silver Kgf-cm Removing the Keyboard Removing the Heatsink Fan Module Removing the CPU and VGA Heatsink Module Removing the CPU Removing the VGA Board Discrete Model only Removing the LCD Module M2.5 x L6 Black Kgf-cm Separating the Upper Case from the Lower Case Page Chapter ~14 M2.5 x L5 Black Kgf-cm Removing the Speaker Module Removing the Launch Board Removing the Fingerprint and Touchpad Module Page Remove the touchpad bracket Removing the Modem Board Lift the modem board from the system Removing the USB Board Module Removing the Main Board Page Remove the three screws B securing the main board in place LCD Module Disassembly Process Removing the LCD Bezel Page Removing the LCD module with the Brackets Removing the FPC Cable 100 Chapter Removing the LCD Brackets Removing the Antennas Removing the Web Camera Remove the Web camera from the back cover Symptoms Verified Go To TroubleshootingExternal Diskette Drive Check System Check ProceduresExternal CD-ROM Drive Check Keyboard or Auxiliary Input Device CheckMemory check Power System CheckCheck the Power Adapter Touchpad Check Check the Battery PackPower-On Self-Test Post Error Message Error Message List Error Messages FRU/Action in Sequence Index of Error MessagesError Code List Error Codes Error Messages CPU ID Post Code Beeps Post Routine Description Phoenix Bios Beep CodesSetup 116 Chapter Code Beeps 118 Chapter Power-Related Symptoms Symptom / Error Action in Sequence Index of Symptom-to-FRU Error MessageLCD-Related Symptoms Symptom / Error Action in Sequence Memory-Related Symptoms Symptom / Error Action in Sequence PCMCIA-Related Symptoms Symptom / Error Action in SequenceSpeaker-Related Symptoms Symptom / Error Action in Sequence Symptom / Error Action in SequencePage Modem-Related Symptoms Symptom / Error Action in Sequence Intermittent Problems Undetermined Problems Top and Bottom View Jumper and Connector Locations126 Chapter Clearing Password Check Clearing Password Check and Bios RecoveryBios Recovery Boot Block Bios Recovery by Crisis DiskFRU Field Replaceable Unit List TravelMate 5330 Series Exploded Diagram Category Part Name and Description Acer Part No TravelMate 5330 Series FRU ListLaunch Board Cable Lower Case W/MODEM CABLE&FAN CPU Intel Celeronm T1600 1.66G HDD 120GB 5400RPM Sata II Hgst E89KS Norwegian Aspire Black Keyboard 1415KB-FV3 Black Mainboard Mainboard HOMA2 Intel GL40 Extensa 5230/5630Z and TravelMate 5330 Series Appendix aAppendix B Test Compatible ComponentsMicrosoft Windows Vista Environment Test Specification CRT Port TestAppendix B 141 142 Appendix C Online Support Information144 Index 146

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