Acer M5802(G) manual Error Symptom Action/FRU, Hard Disk Drive, CD/DVD-ROM Drive

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Error Symptom

Action/FRU

 

 

Diskette drive does not work.

1.Ensure the diskette drive is not set to None in the

 

Disk Drives of BIOS Setup.

 

2.Diskette drive power

 

3.Diskette drive connection/cable

 

4.Diskette drive

 

5.Main board

 

 

Diskette drive read/write error.

1.Diskette.

 

2.Diskette drive cable.

 

3.Diskette drive.

 

4.Main board

 

 

Diskette drive LED comes on for more than 2

1.Diskette

minutes when reading data.

2.Diskette drive connection/cable

 

3.Diskette drive

 

4.Main board

 

 

Diskette drive LED fails to light, and the drive is

1.Diskette

unable to access for more than 2 minutes.

2.Diskette drive power

 

3.Diskette drive connection/cable

 

4.Diskette drive

 

5.Main board

 

 

Diskette drive test failed.

1.Diskette

 

2.Diskette drive

 

3.Diskette drive cable

 

4.Main board

 

 

Hard Disk Drive

NOTE: Ensure hard disk drive is configured correctly in BIOS Setup, cable/jumper are set correctly before diagnosing any hard disk drive problems. (If only one drive is installed, please make sure the drive is connected to master connector or the drive is set to master.)

Hard disk drive test failed.

1.Enter BIOS Setup and Load default settings.

 

2.Hard disk drive cable.

 

3.Hard disk drive.

 

4. Main board.

 

 

Hard disk drive cannot format completely.

1.Enter BIOS Setup and Load default settings.

 

2.Hard disk drive cable.

 

3.Hard disk drive.

 

4.Main board

 

 

Hard disk drive has write error.

1.Enter BIOS Setup and Load default settings.

 

2.Hard disk drive.

 

 

Hard disk drive LED fails to light, but system

1.With the system power on, measure the voltage of

operates normally.

hard disk LED connector.

 

2.Hard drive LED cable.

 

 

CD/DVD-ROM Drive

NOTE: Ensure CD/DVD-ROM drive is configured correctly in BIOS Setup, cable/jumper are set correctly and its laser beam is clean before diagnosing any CD/DVD-ROM drive problems.

Chapter 4

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Contents Acer Aspire M5802G Service Guide Revision History Copyright Disclaimer Conventions Service Guide Coverage Table of Contents Viii Chapter FeaturesGraphics card On-Board Graphic solutionHard disk Optical diskExtension slot System BiosPower supply USB portsBlock Diagram System Components Front PanelComponent Rear Panel Main Board Major Chips Hardware Specifications and ConfigurationsSpecification IOS Hotkey ListSlot Memory Total Memory Memory CombinationsSystem Memory Audio InterfaceEnvironmental Requirements Power ManagementSata Interface USB PortSuspend Mode Power Management FunctionACPI support functionDevice Standby Mode Global Standby ModeSystem Utilities Cmos Setup UtilityNavigating Through the Setup Utility Entering Cmos setupParameter Description Setup Utility MenusProduct Information Parameter Description Option Standard Cmos FeaturesEnabled Advanced Bios FeatureAdvanced Chipset Features Integrated Peripherals Power Management Setup PC Health Status Frequency/Voltage Control Setting a supervisor password Bios Security FeaturesLoad Default Settings Exit Without Saving Save & Exit SetupDisassembly Requirements System DisassemblyPre-disassembly Procedure Removing the Side Panel Removing the Heat Sink Fan Assembly Removing the Processor Removing the VGA Card Removing the TV Card Removing the Mode CardRemoving the Hard Disk Drive Page Removing the Front Bezel Removing the Optical Drive Powe-Led Cable HDD Cable ODD Cable Removing CablesRemove System FAN Removing the Power Supply Removing the Memory Modules Removing the Mainboard System Troubleshooting Checkpoint Description Power-On Self-Test PostE1-E8 EC-EE Bootblock Recovery Code CheckpointsBoth the 8259 compatible PICs in the system Initializes DMAC-1 & DMAC-2 DIM Code Checkpoints Post Error Messages List Message Description DisplayedCmos Basic No ROMAtapi Description Displayed VirusDMA Nvram PCI ROMPCI IRQ INS MiscellaneousMessage Displayed Description USB eModule Error MessagesPost Error Symptoms ListError Symptom Action/FRU Processor / Processor Fan Main board and MemoryError Symptom Action/FRU Hard Disk DriveCD/DVD-ROM Drive Video and Monitor Real-time clockAudio ModemKeyboard Power SupplyOther Problems Dimm Undetermined ProblemsPlacement Jumper and Connector InformationLabel Description Jumper/Header Name Function Definition Jumper SettingSetting Jumper Internal header pin definitionPwrsw ResetSYS FAN Header Front Panel Header SATALED+ Acpiled Sataled PwrledSpdif Header USBVCC3Front USB Header USBVCC4 PORT-ELConnector Name Function Definition Connector pin definitionVdacsdat VGA ConnGreen Blue19LANLED2 20LANLED1 USB+LAN Conn4AUGND2 8AUGND2SATA3RXN SATA3RXP SATA2TXP SATA2TXNSATA2RXN SATA2RXP SATA3TXP SATA3TXN6VCC Atxpower Conn4VCC 16ATXPSONL 5GNDFRU Field Replaceable Unit List Aspire M5802 Exploded Diagram Name Type ’TY Category Description Part Number Aspire M5802 FRU ListHDD NEW PCB W/ATX BKT Rohs Speaker Category Description Part Number Category Description Part Number Category Description Part Number Category Description Part Number Category Description Part Number Create Sata RAID IntelR Matrix Storage Manager option ROMChapter Page Create Sata RAID Create Sata RAID 0+1 Chapter IntelR Matrix Storage Console Intel RAID SOP Windows for WIN7Chapter Picture6 Select Menber Hard Drives Picture7 Chapter Chapter Page Chapter Page Chapter Page Chapter

M5802(G) specifications

The Acer M5802(G) is a versatile desktop computer designed to meet the demands of both home users and professionals. It showcases a blend of power, performance, and modern features that make it a competitive choice in the mid-range desktop market.

At the heart of the Acer M5802(G) lies a robust Intel processor, typically from the Core i5 or i7 range, ensuring responsiveness and efficiency in handling various tasks, from everyday computing to more intensive workloads. The multi-core architecture allows users to run multiple applications simultaneously without significant performance drops, making it ideal for multitaskers.

One of the standout features of the M5802(G) is its ample storage options. It generally comes equipped with a sizeable hard drive or SSD configuration, which not only provides plenty of space for files, applications, and media but also enhances boot and loading times. The option for SSD storage significantly improves system performance, allowing for quick access to programs and files.

Graphics capabilities are also well addressed in the Acer M5802(G). Depending on the specific configuration, it can come with integrated Intel HD graphics or an optional dedicated graphics card from AMD or NVIDIA. This makes it suitable for casual gaming, video editing, and graphic design, offering users the flexibility to engage in creative and entertainment activities.

Connectivity is a key feature of the Acer M5802(G). It is typically equipped with various USB ports, including USB 3.0 for faster data transfer, HDMI, and Ethernet ports. This enables easy connection to a variety of external devices such as printers, external storage, and monitors, enhancing the overall usability of the system.

In terms of design, the Acer M5802(G) boasts a sleek and modern chassis, making it a visually appealing addition to any workspace. The compact form factor ensures that it does not occupy excessive desk space while still housing powerful components.

In summary, the Acer M5802(G) stands out with its powerful Intel processor, generous storage options, decent graphics capabilities, and excellent connectivity options. This combination makes it an excellent choice for users looking for a dependable and robust desktop computer capable of handling diverse tasks efficiently. Whether for productivity or entertainment, the M5802(G) delivers exceptional performance in a stylish package.