Epson DS-510 manual Scanner Does Not Turn On or Turns Off Unexpectedly

Page 65

Scanner Does Not Turn On or Turns Off Unexpectedly

If the scanner does not turn on or if it turns off unexpectedly, try these solutions:

•Make sure the AC adapter is securely connected to the scanner and to a working electrical outlet.

•If the scanner turns off unexpectedly, you may need to adjust the Power Off Timer setting.

Parent topic: Solving Scanning Problems

Related tasks

Changing the Power Off and Sleep Timer Settings

Scanner Button Does Not Work as Expected

If the scanner button does not start the correct program or perform the correct action, try these solutions:

•Make sure Document Capture Pro (Windows) or Document Capture (OS X) is installed correctly. If necessary, uninstall and reinstall it.

•Make sure you have assigned the correct job to the scanner button and change it, if necessary.

•If you selected Keep Blocking in a Windows Security Alert window during or after installation of Document Capture Pro, unblock the EEventManager Application program in the Windows security settings; see Windows help for details.

Parent topic: Solving Scanning Problems

Related tasks

Assigning Start Button Settings or Scan Jobs

Scanning Software Does Not Operate Correctly

If your scanning software does not operate correctly, try these solutions:

•Make sure your computer has adequate memory and meets the system requirements for your operating system.

•Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart your scanning software.

•If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it.

•If you are scanning from a Mac, make sure no other Epson scanner drivers are installed. If other drivers are installed, uninstall them, then reinstall this scanner's software.

Parent topic: Solving Scanning Problems

65

Image 65

Contents DS-510 Users Guide Page Contents Solving Problems Cleaning and Transporting Your ScannerTechnical Specifications Page DS-510 Users Guide Parent topic Scanner Basics Scanner Parts LocationsScanner Parts Page Buttons Scanner Buttons and LightsLights Separation LeverPart Part number User Replaceable Epson Scanner PartsRelated tasks Click Energy Saving Changing the Power Off and Sleep Timer SettingsLoading Originals in the Input Tray Placing Originals on the ScannerPage Page Related topics Original Document Loading CapacityRelated references Paper size Paper weight Paper type Loading capacity Loading Plastic Cards in the Input Tray Page Slide the edge guides against the edges of the plastic card Type Card Loading CapacityLoading direction Loading Special DocumentsPage Page Page Page Large or Thick Original Loading Capacity Paper type Paper size Paper weightNetwork Interface Unit Parts Using the Network Interface UnitSetting Up Network Scanning Connecting the Network Interface UnitPage Related tasks Parent topic Scanning Related tasks Assigning Start Button Settings or Scan JobsStarting a Scan from a Scanner Button Scanning with Document Capture Pro and Document Capture Click the Scan icon. You see a window like this Page Scanning with Epson Scan Page Available Image Adjustments Scanning Two Originals onto One Sheet Stitching Images Scanning Special ProjectsWindows Click the Scan icon, then click Detailed Settings Page Scanning Multi-Page Originals as Separate Files Windows Select Apply Job Separation and click Separation Settings Convert Scanned Documents to Editable Text OCR Scanning Using OCR WindowsPage Scanning Using OCR OS Scanning to a SharePoint Server or Cloud Service Page Related tasks Cleaning Inside Your Scanner Cleaning Your ScannerPage Page Checking the Scanner Roller Counter Replacing the Scanner Rollers Click MaintenancePage Slide the pickup rollers to the right and remove them Page Page Page Resetting the Scanner Roller Counter Transporting Your Scanner Scanner Light Status Solving ProblemsLight status Condition/solution Solving Scanning ProblemsScanning Software Does Not Operate Correctly Scanner Does Not Turn On or Turns Off UnexpectedlyScanner Button Does Not Work as Expected Original Feeds Incorrectly in Scanner Cannot Start Epson ScanOriginal Jams in Scanner Page Scanning is Slow Solving Scanned Image Quality Problems Solving Network Interface Unit ProblemsSelect Text Enhancement Back of Original Image Appears in Scanned ImageScanned Characters are Blurry Spots or Lines Appear in All Scanned Images Ripple Patterns Appear in an ImagePage Scanned Image Edges are Cropped When to Uninstall Your Scanner SoftwareUninstalling Scanner Software Windows Click Uninstall Uninstalling Scanner Software OSInternet Support Speak to a Support Representative Where to Get HelpPurchase Supplies and Accessories Mac System Requirements Windows System RequirementsSystem InterfaceGeneral Specifications Electrical Specifications Dimension SpecificationsSafety and Approvals Specifications Environmental SpecificationsUSB Interface Specifications AC Adapter United States Important Safety Instructions Parent topic Notices Restrictions on Copying Default Delay Times for Power Management for Epson ProductsTrademarks Restriction on disassembling and decompilingLibTIFF Software Acknowledgment Copyright NoticeLibjpeg-turbo Copyright Attribution