Technical Support, Product Warranty Information

Technical Support

FREE SUPPORT THROUGH EMAIL & WEB

Visit Ambir’s website at www.ambir.com for online access to technical support information including: installation guides, FAQs, troubleshooting tips, and driver downloads. Contact email addresses and a chat feature are also available online for your convenience in reaching us should you need further assistance.

TECHNICAL SUPPORT BY TELEPHONE

Support is available from 9:00 a.m. – 6:00 p.m. Central Time Monday-Friday by dialing (630) 530-5400 or (800) 915-9930, option 3. For all Ambir scanners you can speak directly to a technical support representative or leave a message for a call back. You will be connected to a highly trained, friendly and professional support agent who will work with you to resolve your issue. For expediency when you call please be in front of your system with your software and documentation handy for troubleshooting.

*We will make every effort to respond to telephone support calls within 1 business day. However, we strongly suggest that you make initial contact via email with an explanation of the problem you are experiencing and a call-back number should we need to speak to you directly.

Product Warranty Information

Statement of Limited Warranty for the United States, Canada and European Economic Community:

Products – PS467, PS667, DS487, DS687, TravelScan® Pro, ImageScan™ Pro 490i Warranty Period – 1 year

*Contact your place of purchase for warranty service information

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