Appendix A — Troubleshooting
Th is ap p e n d ix e x p lain s s o me p ro b le ms t h at y o u may c o me ac ro s s wh e n s t art in g u p o r u s in g y o u r Du o S c an T2 0 0 0 X L .
T he po w e r indic a t o r fa ils t o light up.
nV e rif y t h e p o we r c o n n e c t io n t o t h e s c an n e r.
nCh e c k if t h e p o we r s wit c h is o n .
n I f y o u h av e c o n f irme d t h at t h e re is p o we r t o t h e s c an n e r it is lik e ly t h at t h e s c an n e r f u s e n e e d s t o b e re p lac e d . Co n t ac t y o u r d e ale r.
T he po w e r indic a t o r light s up but no t hing ha ppe ns .
nCo n t ac t y o u r d e ale r o r A g f a s e rv ic e re p re s e n t at iv e .
T he s c a nne r m a ke s a lo ud kno c king no is e a nd no t hing m o v e s unde r t he gla s s pla t e .
nTh e s c an n e r was n o t p ro p e rly u n lo c k e d . I mme d iat e ly s wit c h o f f t h e s c an n e r an d u n lo c k p ro p e rly , o r c all y o u r s e rv ic e re p re s e n t at iv e .
T he re a dy indic a t o r light ( y e llo w ) o n t he s c a nne r’ s o pe ra t ing pa ne l re m a ins blinking o r go e s o ff a ft e r t he po w e
nA malf u n c t io n h as b e e n d e t e c t e d b y t h e s c an n e r.
n Ch e c k if y o u h av e u n lo c k e d t h e s c an n e r. I f t h is c an n o t b e t h e p ro b le m p le as e c o n t ac t y o u r d e ale r o r A g f a s e rv ic e re p re s e n t at iv e .
T he w o rks t a t io n do e s no t s t a rt up. I f y o ur w o rks t a t io n is a n A pple M a c int o s h a lit t le flo ppy dis k w it h a que s t io n m a rk
a ppe a rs o n y o ur s c re e n.
Y o u r wo rk s t at io n c an n o t f in d it s h ard d is k d u e t o a c o n f lic t wit h t h e S CS I I D n u mb e rs o f t h e d e v ic e s y o u h av e at t ac h e d .
n Dis c o n n e c t all S CS I d e v ic e s (e x c e p t t h e s t art
p ro b le m (s wit c h o f f all d e v ic e s b e f o re b re ak in g o r mak in g c o n n e c t io n s ).
A p p e n d i x A — Tr o u b l e s h o o t i n g | 47 |