Canon FB320P, FB620P manual Problems with Printing, Printing fails or printing errors

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Problems with Printing

Printing fails or printing errors

Cause 1: Scanner and printer incorrectly connected or cable loose

Solution: Connect cable correctly (See p. 24)

Cause 2: Scanner not powered up

Solution: Since data is sent through the scanner to the printer, the scanner power must be on to print. Connect the AC adapter to the scanner and electrical outlet (See p. 26)

Cause 3: WPS (Windows Printing System) printer in use

Solution: WPS printers cannot be used when connected through the scanner. To use both the printer and the scanner, alternately connect the devices to the computer’s parallel port as required.

Cause 4: Scanning in progress

Solution: Printer cannot be used while scanning. Initiate print after scanning finishes

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Contents CanoScan FB320P/FB620P Colour Scanner Product GuideProduct Guide How to Make Best Use of the ManualsGetting Started Users GuideOrganization of this Guide How to Use the Product GuideConventions Used in this Guide Table of Contents Appendices How to Use the ScannerTrademarks Compact Footprint Standby Power and Energy-Saving FeaturesSimple Connection to a Parallel Port Fine Colour Tones and High Resolution Safe Locations Safety Precautions10 cm Inches 20 cm About the Power Supply General Handling Precautions Page Components Guide Parallel cable connecting Placement and Connections Unlocking the Scanning Unit Scanning Unit LockLocking the Scanning Unit Page Locations to Avoid Scanner PlacementUneven or stepped surfaces Page Connecting the Scanner to a Computer Connecting to a ComputerComputer’s Parallel Port Parallel Cable Connecting a Printer to the Scanner Page Connecting the Power Cord Turning on the Power Software CD-ROM Running the CD-ROM Menu Program How to Use the Software CD-ROMLanguage select window will display. Select your language If the CD-ROM Menu Fails to AppearAbout the Menu Window Return to the menu window TroubleshootingExiting the CD-ROM Menu Program ExitIPhoto Express 1.1 Approximately 35 MB Installing the SoftwareSoftware Titles CanoCraft CS-P Approximately 9 MBAdobe Acrobat Reader Approximately 7 MB Installing the SoftwareRemove the CD-ROM Exit the CD-ROM menu program Starting the Scanner TutorialProduct Guide this guide CanoCraft CS-P Users Guide What is an Electronic Manual?Viewing Electronic Manuals List of Electronic ManualsOmniPage Limited Edition Software for Viewing Electronic ManualsSelect the manual you wish to view Viewing Electronic ManualsChanging Pages How to Operate Electronic ManualsBookmark Display Zoom in or out on part of a Zoom In/OutClick a Page Reference to Jump to a Topic Page Jump to a Topic with a Keyword Search Exit Adobe Acrobat Reader Displaying the CD-ROM Contents Readme Setup Installs CanoCraft CS-P Troubleshooting How to Use the Scanner Positioning Documents Page About CanoCraft CS-P Ensure that the scanner power is onCanoCraft CS-P as a Stand-Alone Application Page CanoCraft CS-P as a Twain Driver IPhoto Express 1.1 will start and its window will display Select New Image and click the Acquire button Page Appendices Installation is unsuccessful Problems with Software InstallationNothing displays when the CD-ROM is placed in the drive Problems Starting Software ProgramsScanner not found message displays CanoCraft CS-P will not start Page Scanner will not scan Problems with ScanningScan quality is poor Low disk space condition, the file may have been truncatedStripes appear on scan of publication Glossy color photo will not scan clearlySlow scanning speed Whitened edges on image scanned from thick bookPrinting fails or printing errors Problems with PrintingOther Questions What to Do if a Printer is Not Operating Correctly Precautions with PrintersUsing Windows Printing System WPS Printers Scanner and the Pringer Cannot Be Operated at Same TimeHow to Adjust the Spool Manager Settings Using Epson PrintersHow to Disable the Epson Printer Window Care and Maintenance Document Glass Outer CasingCanoScan FB320P CanoScan FB620P Major SpecificationsCanoScan FB320P CanoScan FB620P Index Page Helpdesk Customer Support Help DeskCanon Benelux Nederland B.V