32 en Install RPSRPS
3.7 | View the Installation Log File |
During installation, RPS creates the RPSInstallation.log file, and logs the entire installation process in the file. This file is located in X:\RPS\Logs (“X” = the drive letter on the computer where RPS is installed).
The log file contains the following:
–All installation log entries with summary information
–Database file transfer information
–RPS database information
Use the installation log file for troubleshooting purposes.
3.8 | Known Issues |
3.8.1 | Installing RPS from a Network Drive |
| If you copy the contents of the RPS |
| to a drive letter in order for RPS to properly install on local computers connected to the |
| networked drive. |
| RPS cannot install from a networked drive that uses the Universal Naming Convention (UNC). |
| If you copy the contents of the RPS |
| Read/Write permission on the License folder. |
3.8.2 | Directory Installation |
| Do not install RPS in a directory with a space in its name (for example, “Program Files”). |
3.8.3 | Unattended Operation |
| Home versions of Microsoft’s operating systems do not support Unattended Service. |
3.8.4 | User Account Control (UAC) on Windows Vista |
| To ensure that the Unattended Service works as expected on a Windows Vista computer, |
| disable the User Account Control feature. |
4998141259 12 2011.10 | Installation Guide | Bosch Security Systems, Inc. |