Compaq GX5000T warranty System Recovery Using Recovery Discs

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System Recovery

Using Recovery Discs

Make your own recovery CDs/DVDs before you need them; recovery discs are not included with your PC. See “Creating Recovery CDs/DVDs.”

Starting System Recovery Using Recovery Discs

The recovery discs provide two recovery options:

Standard Recovery: This option recovers factory- shipped programs, drivers, and the operating system without affecting any data files that you may have created since purchasing this PC. Some data files may be difficult to find after the System Recovery, so it is best to back up all hard disk drive files before performing a System Recovery.

Full System Recovery: This recovery function completely erases and reformats the hard disk drive. The program performs a full System Recovery to reinstall the operating system, programs, and drivers from the recovery discs. However, you must reinstall any software that was not installed on the PC at the factory. This includes software that came on CDs included in the PC accessory box, and software programs you installed since your purchase.

NOTE: If your PC has a blank or corrupted hard disk drive, you will see only the full System Recovery option.

To Run System Recovery Program Using Recovery Discs:

1If the PC works, back up all data files that you want to save onto removable media, such as CD-RW or DVD. Remove the backup disc you’ve made.

2Press the Eject button on the top disc drive, and wait for the tray to open. Insert the Recovery disc and close the tray. If the recovery disc is a DVD, be sure to put the disc in a DVD drive.

3Turn off the PC:

If the PC works: Click Start on the taskbar, click Turn Off Computer, and then click Turn Off.

Or

Press and hold the On button approximately 5 seconds until the PC turns off.

4Disconnect all peripheral devices from the PC except the monitor, the keyboard, and the mouse.

5Press the On button to turn on the PC.

6The PC starts the recovery; wait for the onscreen instructions to display, and then follow those instructions:

For standard recovery, press R. Choose Next to proceed with the System Recovery. Choose Yes to start the recovery. Insert the remaining recovery discs when directed.

Or

For full System Recovery, press F. Choose Yes to perform a full System Recovery. Insert the remaining recovery discs when directed.

Or

If your PC hard disk drive is blank or corrupted, press R to perform a full System Recovery. Insert the remaining recovery discs when directed.

7When the recovery program finishes, the drive tray ejects. Remove the disc.

8Click Restart to restart the PC.

9After the PC restarts, a series of startup screens appears. To proceed with the initial Microsoft Windows setup, you must answer a few questions.

10Complete the PC startup, finish the registration process, and wait until you see the desktop. Then, turn off the PC, reconnect all peripheral devices, and turn on the PC.

11Reinstall software not originally installed on the PC by the factory.

12Copy data files that you saved on the backup disc you made to your hard disk drive.

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Contents Warranty Support Guide When should I contact online service and support? When should I contact Total Care phone service and support?Out-of-Warranty Support Options Total Care Support ProcessSoftware Repair Wizard Obtaining a Warranty UpgradeOr call 1-877-231-4351 Canada only Page Using Recovery CDs/DVDs Using Recovery CD-DVD CreatorApplication Recovery Using the Recovery Tools CDSystem Restore System Recovery Starting System Recovery if the PC Is RespondingStarting System Recovery if the PC Is Not Responding To Start Application RecoveryTo Run System Recovery Program Using Recovery Discs System Recovery Using Recovery DiscsStarting System Recovery Using Recovery Discs Hardware Limited Warranty General TermsLimitation of Liability ExclusionsExclusive Remedy Limited Warranty Period Types of Warranty ServiceLimited Warranty Transfer to Another Country/Region Service UpgradesSoftware Technical Support Options and Software Limited WarrantiesContacting HP End User License Agreement TransferPage Page Telecom Radio Supplementary Information For regulatory compliance information only, contactOperating temperature Storage temperatureElectrical ratings Operating humidityConsumer Information and FCC Requirements Statement of Fax BrandingEnergy Star Compliance Laser Product Label TV Antenna Connectors ProtectionClass 1 LED Product Lightning Protection Hewlett-Packard Development Company, L.P Printed