Symptom
Insufficient memory message is displayed.
Symptom
Computer will not turn on.
“Illegal Operation has Occurred” error message is displayed.
Computer will not start.
Memory
Problem |
| Solution |
All memory in | To avoid Windows running unnecessary | |
computer is being | programs automatically at startup: | |
used by open | 1. | Press the Help G button. |
programmes, and | 2. | Select Adjust your startup resources to |
memory is needed for |
| improve performance. |
desired task. | 3. | Follow the |
| ||
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Power
Problem | Solution |
Line voltage selection | Set the line voltage selection switch to the |
switch is not in the | correct setting for your region, or call Compaq |
proper position for | Technical Support for assistance. Refer to your |
your region (115V/ | Certificate of Warranty for details. |
230V). |
|
|
|
Wall outlet is bad. | Test the outlet by connecting a different |
| electrical device to outlet. |
Software being used is | Verify that the software is certified by Microsoft |
not | for your version of Windows (see programme |
for your version of | packaging for this information). |
Windows. |
|
|
|
Configuration files are | If possible, save all data, close all programs, and |
corrupt. | restart your computer. If the error message |
| returns, press the Help G button on the keyboard |
| to access the Compaq Help & Support Center |
| and select Undo harmful or unintended |
| changes to your system. |
System files may have | Refer to the "How to Access Help" section in this |
been damaged. | chapter. |
|
|
Wrong memory | Verify the installation of memory modules by |
modules were used in | calling Compaq Technical Support. Refer to your |
upgrade, or memory | Certificate of Warranty for details. |
modules were installed |
|
in the wrong location. |
|
Hard drive has been | Call Compaq Technical Support. Refer to your |
damaged. | Certificate of Warranty for details. |
|
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MY |