Compaq N410c manual

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© 2003 Compaq Computer Corporation

Compaq, Evo, and the Compaq logo are trademarks of Compaq Information Technologies Group, L.P.

Microsoft and Windows are trademarks of Microsoft Corporation.

Intel and Pentium are trademarks of Intel Corporation.

All other product names mentioned herein may be trademarks of their respective companies.

Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.

Maintenance and Service Guide

Second Edition (August 2003)

Document Part Number: 268629-002

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Contents Maintenance and Service Guide Page Contents Illustrated Parts Catalog Screw Listing Index Product Description Key Description Options ModelsKey Compaq Evo Notebook N410c Models Nafta N410c 120 Asia Pacific 470037-758 N410c 100 Asia Pacific 470040-136 N410c 100 Asia Pacific 470040-177 Compaq Evo Notebook N410c Models Compaq Evo Notebook N400c Models 470013-752 470013-750 Features Clearing a Password Power Management Component Function Computer External ComponentsFront Panel Components Right Side Components Right Side ComponentsConnects the modem cable to an Left Side Components Left Side Components Keyboard Components TouchPad Model Keyboard ComponentsKeyboard Components Keyboard Components Fn key Bottom Components Bottom Components Rear Panel Components Rear Panel ComponentsDesign Overview Troubleshooting Computer Setup Diagnostics UtilitiesUsing Computer Setup File Menu Select To Do ThisSelecting from the Security Menu Security MenuSelecting from the Advanced Menu Advanced MenuAdvanced Menu Using Compaq Diagnostics Obtaining, Saving, or Printing Configuration InformationObtaining, Saving, or Printing Diagnostic Test Information Maintenance and Service Guide Flowchart Description Troubleshooting FlowchartsTroubleshooting Flowcharts Overview Flowchart 2.1 Initial Troubleshooting All drivesFlowchart 2.2 No Power, Part Flowchart 2.3 No Power, Part Flowchart 2.4 No Power, Part InternalFlowchart 2.5 No Power, Part Flowchart 2.6 No Video, Part Flowchart 2.7 No Video, Part From Flowchart No Video, Part RemoveFlowchart 2.8 Nonfunctioning Docking Station if applicable Backplane board Switch boxFlowchart 2.9 No Operating System OS Loading No OS LoadingFlowchart 2.10 No OS Loading from Hard Drive, Part CD?Flowchart 2.11 No OS Loading from Hard Drive, Part Flowchart 2.12 No OS Loading from Hard Drive, Part Flowchart 2.13 No OS Loading from Diskette Drive Flowchart 2.14 No OS Loading from CD- or DVD-ROM Drive Flowchart 2.15 No Audio, Part UndockFlowchart 2.16 No Audio, Part Flowchart 2.17 Nonfunctioning Device Nonfunctioning Device ReseatFlowchart 2.18 Nonfunctioning Keyboard Flowchart 2.19 Nonfunctioning Pointing Device Flowchart 2.20 No Network or Modem Connection Illustrated Parts Catalog Serial Number LocationComputer System Major Components Computer System Major ComponentsMiscellaneous Plastics Kit Computer System Major ComponentsDescription Number Displays Palm restsComputer System Major Components Keyboard with pointing stick for use only with Computer System Major Components Base enclosures Description Number Switch cover 231453-001 Hard drivesSpare Part Computer System Major Components Mini PCI communication boards Battery packsDescription Number Modem cables Miscellaneous Plastics Kit Components Miscellaneous Plastics Kit ComponentsMiscellaneous Plastics Kit Components Spare Part Number Mass Storage Devices Mass Storage DevicesExternal diskette drive Mass Storage DevicesDescription Number Hard drives Optical drivesMiscellaneous Spare Parts Miscellaneous Spare Parts not illustratedDescription Number Mobile Expansion Units Modem cable Description Number ModemsModem adapters RJ-11 P55 adaptersRemoval and Replacement Preliminaries Tools RequiredService Considerations Plastic PartsPreventing Damage to Removable Drives Packaging and Transporting Precautions Preventing Electrostatic DamageWorkstation Precautions Grounding Equipment and Methods Relative Humidity Event 10% 40% 55% Typical Electrostatic Voltage LevelsStatic-Shielding Materials Material Use Voltage Protection LevelRemoval and Replacement Procedures Serial Number# of Screws Disassembly Sequence ChartDisassembly Sequence Chart Section Description RemovedPreparing the Notebook for Disassembly Removing the Primary Battery PackRemoving the Optional External Battery Pack Computer Feet Replacing the Computer FeetPalm Rest Palm Rest Spare Part Number InformationRemoving the Palm Rest Screws Releasing the Palm Rest Releasing the Palm Rest Releasing the Palm Rest Maintenance and Service Guide 10. Disconnecting the Pointing Stick Button Cable 11. Routing the RTC Battery and TouchPad Cables Memory Expansion Board12. Removing the Memory Expansion Compartment Cover 13. Removing a Memory Expansion Board 14. Removing a Memory Expansion Board Hard Drive Hard Drive Spare Part Number InformationReverse the above procedure to install the hard drive Mini PCI Communications Board Mini PCI Communications Board Spare Part Number InformationReverse the above procedure to install the modem/NIC board Keyboard Keyboard Spare Part Number Information17. Removing the Keyboard Screws 18. Releasing the Keyboard Reverse the above procedure to install the keyboard Real Time Clock RTC Battery 20. Removing the RTC BatterySwitch Cover Switch Cover Spare Part Number InformationReverse the above procedure to install the switch cover Display Display Spare Part Number Information23. Removing the Display Removal and Replacement Procedures Modem Cable Modem Cable Spare Part Number Information25. Removing the Right Display Support 26. Removing the Modem Cable on Evo Notebook N410c Models 27. Removing the Modem Cable on Evo Notebook N410c Models Reverse the above procedure to install the modem cable System Board System Board Spare Part Number Information29. Removing the Center Display Support 30. Removing the System Board Screw 31. Removing the System Board Screws and Screwlocks Removal and Replacement Procedures Maintenance and Service Guide Removal and Replacement Procedures Reverse the above procedure to install the system board 36. Installing the System Board Maintenance and Service Guide Computer Vibration Relative humidityShock Inch XGA, TFT Display Inch SVGA, TFT Display Hard Drives Disk rotational 40 GB 30 GB 20 GB Physical configurationBuffer size3 Speed Transfer rateDiskette Drive CD-ROM Drive Audio output level DVD-ROM DriveTrack pitch Environmental requirements Battery PacksEnergy System DMA Power supply inputAC Adapter Hardware DMA System FunctionSystem Interrupts Hardware IRQ System FunctionSystem I/O Addresses 16F Unused VGA System Memory Map Size Memory Address System FunctionPin Signal Table A-1 ParallelTable A-3 Stereo Speaker/Headphone Pin Signal Audio outTable A-2 Serial Table A-5 Universal Serial Bus Pin Signal AudioTable A-4 Microphone Table A-6 RJ-45 Network Interface Table A-7 RJ-11 ModemTable A-8 External Monitor Power Cord Set Requirements Conductor Power Cord SetCountry Accredited Agency Applicable Note Number Conductor Power Cord Set RequirementsCountry-Specific Requirements BSI Screw Listing Head Color Qty Length Thread Width Where usedTable C-1 Phillips P0 Metric 2.0 × 3.0 Screw Table C-2 Torx T8 Metric 2.0 × 6.0 Screw Figure C-2. TM2.0 × 6.0 Screw LocationsFigure C-3. TM2.0 × 6.0 Screw Locations Figure C-4. TM2.0 × 6.0 Screw Locations Head Color Qty Length Thread Width Black Where usedTable C-3 Phillips P0 Metric 2.0 × 5.0 Screw Table C-4 Phillips P0 Metric 2.0 × 4.0 Screw Figure C-6. TM2.0 × 4.0 Screw LocationFigure C-7. TM2.0 × 4.0 Screw Location Table C-5 Phillips P0 Metric 2.0 × 7.0 Barrel Screw Figure C-8. PM2.0 × 7.0 Barrel Screw LocationTable C-5 Torx T8 Metric 2.0 × 4.0 Screw Figure C-9. TM2.0 × 4.0 Screw LocationsTable C-6 Mm × 9.5 Screwlock Figure C-10. HM5.0 × 9.5 Screwlock LocationsIndex Index Index-3 Index-4 Index-5 Index-6
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N410c specifications

The Compaq N410c is a versatile and reliable laptop that was part of the Compaq Presario line, designed primarily for the budget-conscious consumer who sought functionality without compromising performance. Launched in the early 2000s, the N410c captured attention for its blend of essential features and portable design, making it suitable for both students and professionals alike.

At the core of the Compaq N410c is its durable build quality, which meets the needs of users who require a robust device for daily use. Weighing in at around 5.5 pounds, it offered a good balance between portability and performance. The 14.1-inch TFT display provided decent brightness and clarity, ensuring effective viewing for various tasks, whether it was for school projects, business presentations, or simple web browsing.

Equipped with a Pentium 4 processor, the N410c delivered adequate processing power for typical applications of its time. It supported up to 512 MB of RAM, which, though modest by contemporary standards, was sufficient for basic multitasking and running essential software. Additionally, the laptop featured a hard drive capacity of up to 60 GB, providing ample space for documents, media, and applications.

Connectivity options on the Compaq N410c included integrated Ethernet and a 56K modem, which catered to users in both home and office environments. The presence of USB ports allowed for easy connections with peripherals such as printers, external drives, and mice, enhancing the user experience.

In terms of software, the Compaq N410c typically shipped with Windows XP, an operating system known for its user-friendly interface and support for a wide range of applications. Users appreciated the laptop's compatibility with various productivity tools, which made it an attractive choice for everyday tasks.

Overall, the Compaq N410c combined practical features with reasonable performance, securing its place as a popular model among budget-friendly laptops of its era. While it may not possess the cutting-edge technologies of modern devices, its emphasis on durability, functionality, and user experience made it a respected option during its heyday, particularly for those who required a solid workhorse for everyday computing needs.
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