Compaq N410c manual Flowchart 2.11 No OS Loading from Hard Drive, Part

Page 53

Troubleshooting

Flowchart 2.11 - No OS Loading from Hard Drive, Part 2

Continued from

 

 

 

 

Flowchart 2.10,

 

 

 

 

No OS Loading

 

 

Reseat

 

from Hard Drive,

 

 

 

Part 1.

 

 

hard drive.

 

 

N

 

 

 

CD or

1. Replace hard

 

Y

 

drive.

 

 

diskette in

 

 

 

2. Replace

 

 

 

drive?

 

Hard drive

 

system board.

 

Done

Y

 

 

accessible?

 

 

 

 

 

 

 

 

 

N

 

 

Remove

 

 

 

 

diskette and

 

 

 

 

reboot.

 

 

Run FDISK.

 

 

Y

 

N

 

 

 

 

 

Boot from

Done

 

Hard drive

Create partition,

hard drive?

 

then format hard

 

 

 

partitioned?

drive to bootable

N

 

Y

 

C:\ prompt.

 

 

 

 

 

 

 

 

N

 

N

 

 

Go to

 

 

 

Boot from

Flowchart 2.13,

 

Hard drive

 

diskette drive?

No OS Loading

 

formatted?

 

 

from Diskette

 

 

 

Y

Drive.

Y

 

 

 

Format hard drive

 

 

 

 

N

 

and bring to

 

 

a bootable

Hard drive

 

Y

C:\ prompt.

 

 

 

 

 

 

 

accessible?

 

 

Computer

 

Y

 

 

booted?

Load OS using

Done

 

 

 

 

N

Restore CD

 

 

 

(if applicable).

Go to

 

 

Go to

 

Flowchart 2.12,

 

 

Flowchart 2.12,

 

No OS Loading

 

 

No OS Loading

 

from Hard Drive,

 

 

from Hard Drive,

 

Part 3.

 

 

Part 3.

 

Maintenance and Service Guide

2–21

Image 53
Contents Maintenance and Service Guide Page Contents Illustrated Parts Catalog Removal and Replacement PreliminariesRemoval and Replacement Procedures Screw Listing Index Product Description Key Description Options ModelsKey Compaq Evo Notebook N410c Models Nafta N410c 120 Asia Pacific 470037-758 N410c 100 Asia Pacific 470040-136 N410c 100 Asia Pacific 470040-177 Compaq Evo Notebook N410c Models Compaq Evo Notebook N400c Models 470013-752 470013-750 Features Clearing a Password Power Management Component Function Computer External ComponentsFront Panel Components Right Side Components Right Side ComponentsConnects the modem cable to an Left Side Components Left Side Components Keyboard Components Keyboard Components TouchPad ModelKeyboard Components Keyboard Components Fn key Bottom Components Bottom Components Rear Panel Components Rear Panel ComponentsDesign Overview Computer Setup Diagnostics Utilities TroubleshootingUsing Computer Setup Select To Do This File MenuSecurity Menu Selecting from the Security MenuAdvanced Menu Selecting from the Advanced MenuAdvanced Menu Obtaining, Saving, or Printing Configuration Information Using Compaq DiagnosticsObtaining, Saving, or Printing Diagnostic Test Information Maintenance and Service Guide Flowchart Description Troubleshooting FlowchartsTroubleshooting Flowcharts Overview All drives Flowchart 2.1 Initial TroubleshootingFlowchart 2.2 No Power, Part Flowchart 2.3 No Power, Part Internal Flowchart 2.4 No Power, PartFlowchart 2.5 No Power, Part Flowchart 2.6 No Video, Part From Flowchart No Video, Part Remove Flowchart 2.7 No Video, PartBackplane board Switch box Flowchart 2.8 Nonfunctioning Docking Station if applicableNo OS Loading Flowchart 2.9 No Operating System OS LoadingCD? Flowchart 2.10 No OS Loading from Hard Drive, PartFlowchart 2.11 No OS Loading from Hard Drive, Part Flowchart 2.12 No OS Loading from Hard Drive, Part Flowchart 2.13 No OS Loading from Diskette Drive Flowchart 2.14 No OS Loading from CD- or DVD-ROM Drive Undock Flowchart 2.15 No Audio, PartFlowchart 2.16 No Audio, Part Nonfunctioning Device Reseat Flowchart 2.17 Nonfunctioning DeviceFlowchart 2.18 Nonfunctioning Keyboard Flowchart 2.19 Nonfunctioning Pointing Device Flowchart 2.20 No Network or Modem Connection Serial Number Location Illustrated Parts CatalogComputer System Major Components Computer System Major ComponentsDescription Number Displays Computer System Major ComponentsMiscellaneous Plastics Kit Palm restsComputer System Major Components Keyboard with pointing stick for use only with Computer System Major Components Base enclosures Description Number Switch cover 231453-001 Hard drivesSpare Part Computer System Major Components Mini PCI communication boards Battery packsDescription Number Modem cables Miscellaneous Plastics Kit Components Miscellaneous Plastics Kit ComponentsMiscellaneous Plastics Kit Components Spare Part Number Mass Storage Devices Mass Storage DevicesDescription Number Hard drives Mass Storage DevicesExternal diskette drive Optical drivesMiscellaneous Spare Parts not illustrated Miscellaneous Spare PartsDescription Number Mobile Expansion Units Modem adapters Description Number ModemsModem cable RJ-11 P55 adaptersTools Required Removal and Replacement PreliminariesPlastic Parts Service ConsiderationsPreventing Damage to Removable Drives Preventing Electrostatic Damage Packaging and Transporting PrecautionsWorkstation Precautions Grounding Equipment and Methods Static-Shielding Materials Typical Electrostatic Voltage LevelsRelative Humidity Event 10% 40% 55% Material Use Voltage Protection LevelSerial Number Removal and Replacement ProceduresDisassembly Sequence Chart Disassembly Sequence Chart# of Screws Section Description RemovedPreparing the Notebook for Disassembly Removing the Primary Battery Pack Removing the Optional External Battery Pack Replacing the Computer Feet Computer FeetPalm Rest Spare Part Number Information Palm RestRemoving the Palm Rest Screws Releasing the Palm Rest Releasing the Palm Rest Releasing the Palm Rest Removal and Replacement Procedures 10. Disconnecting the Pointing Stick Button Cable Memory Expansion Board 11. Routing the RTC Battery and TouchPad Cables12. Removing the Memory Expansion Compartment Cover 13. Removing a Memory Expansion Board 14. Removing a Memory Expansion Board Hard Drive Hard DriveReverse the above procedure to install the hard drive Mini PCI Communications Board Spare Part Number Information Mini PCI Communications BoardReverse the above procedure to install the modem/NIC board Keyboard Spare Part Number Information Keyboard17. Removing the Keyboard Screws 18. Releasing the Keyboard Reverse the above procedure to install the keyboard 20. Removing the RTC Battery Real Time Clock RTC BatterySwitch Cover Spare Part Number Information Switch CoverReverse the above procedure to install the switch cover Display Spare Part Number Information Display23. Removing the Display Maintenance and Service Guide Modem Cable Spare Part Number Information Modem Cable25. Removing the Right Display Support 26. Removing the Modem Cable on Evo Notebook N410c Models 27. Removing the Modem Cable on Evo Notebook N410c Models Reverse the above procedure to install the modem cable System Board Spare Part Number Information System Board29. Removing the Center Display Support 30. Removing the System Board Screw 31. Removing the System Board Screws and Screwlocks Maintenance and Service Guide Removal and Replacement Procedures Maintenance and Service Guide Reverse the above procedure to install the system board 36. Installing the System Board Removal and Replacement Procedures Computer Vibration Relative humidityShock Inch XGA, TFT Display Inch SVGA, TFT Display Hard Drives Buffer size3 40 GB 30 GB 20 GB Physical configurationDisk rotational Speed Transfer rateDiskette Drive CD-ROM Drive Audio output level DVD-ROM DriveTrack pitch Environmental requirements Battery PacksEnergy AC Adapter Power supply inputSystem DMA Hardware DMA System FunctionHardware IRQ System Function System InterruptsSystem I/O Addresses 16F Unused VGA Size Memory Address System Function System Memory MapTable A-1 Parallel Pin SignalTable A-3 Stereo Speaker/Headphone Pin Signal Audio outTable A-2 Serial Table A-5 Universal Serial Bus Pin Signal AudioTable A-4 Microphone Table A-7 RJ-11 Modem Table A-6 RJ-45 Network InterfaceTable A-8 External Monitor Conductor Power Cord Set Power Cord Set RequirementsCountry Accredited Agency Applicable Note Number Conductor Power Cord Set RequirementsCountry-Specific Requirements BSI Screw Listing Head Color Qty Length Thread Width Silver Where usedTable C-1 Phillips P0 Metric 2.0 × 3.0 Screw Table C-2 Torx T8 Metric 2.0 × 6.0 Screw Color Qty Length Thread Width Black Where usedFigure C-3. TM2.0 × 6.0 Screw Locations Figure C-4. TM2.0 × 6.0 Screw Locations Head Color Qty Length Thread Width Table C-3 Phillips P0 Metric 2.0 × 5.0 ScrewFigure C-6. TM2.0 × 4.0 Screw Location Table C-4 Phillips P0 Metric 2.0 × 4.0 ScrewFigure C-7. TM2.0 × 4.0 Screw Location Figure C-8. PM2.0 × 7.0 Barrel Screw Location Table C-5 Phillips P0 Metric 2.0 × 7.0 Barrel ScrewFigure C-9. TM2.0 × 4.0 Screw Locations Table C-5 Torx T8 Metric 2.0 × 4.0 ScrewFigure C-10. HM5.0 × 9.5 Screwlock Locations Table C-6 Mm × 9.5 ScrewlockIndex Index-2 Index-3 Index-4 Index-5 Index-6
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N410c specifications

The Compaq N410c is a versatile and reliable laptop that was part of the Compaq Presario line, designed primarily for the budget-conscious consumer who sought functionality without compromising performance. Launched in the early 2000s, the N410c captured attention for its blend of essential features and portable design, making it suitable for both students and professionals alike.

At the core of the Compaq N410c is its durable build quality, which meets the needs of users who require a robust device for daily use. Weighing in at around 5.5 pounds, it offered a good balance between portability and performance. The 14.1-inch TFT display provided decent brightness and clarity, ensuring effective viewing for various tasks, whether it was for school projects, business presentations, or simple web browsing.

Equipped with a Pentium 4 processor, the N410c delivered adequate processing power for typical applications of its time. It supported up to 512 MB of RAM, which, though modest by contemporary standards, was sufficient for basic multitasking and running essential software. Additionally, the laptop featured a hard drive capacity of up to 60 GB, providing ample space for documents, media, and applications.

Connectivity options on the Compaq N410c included integrated Ethernet and a 56K modem, which catered to users in both home and office environments. The presence of USB ports allowed for easy connections with peripherals such as printers, external drives, and mice, enhancing the user experience.

In terms of software, the Compaq N410c typically shipped with Windows XP, an operating system known for its user-friendly interface and support for a wide range of applications. Users appreciated the laptop's compatibility with various productivity tools, which made it an attractive choice for everyday tasks.

Overall, the Compaq N410c combined practical features with reasonable performance, securing its place as a popular model among budget-friendly laptops of its era. While it may not possess the cutting-edge technologies of modern devices, its emphasis on durability, functionality, and user experience made it a respected option during its heyday, particularly for those who required a solid workhorse for everyday computing needs.