Compaq 1800 manual System Support, Compaq Diagnostics, Types of Tests, Tab Description

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System Support

This section covers:

•Compaq Diagnostics

•System Record

•Compaq Service Connection

•Internet Support

You can select Quick or Complete as a starting point for a Custom test. If you select Interactive mode, stay with your Notebook for the interactive test portions.

Compaq Diagnostics

(available on select models)

Compaq Diagnostics provides an easy way to perform system checks and diagnose problems. When you double-click the Compaq Diagnostics icon located in the Compaq Support folder on the Windows desktop, a progress bar is displayed while the application analyses your Presario Notebook for information about its components. After approximately one minute, a Summary window with the component information is displayed.

A row of icons is located at the top of the window. Clicking these icons provides information about the components being tested. Refer to the following table for descriptions of the tabs.

Tab	Description
Overview	Contains information about your Notebook

Test	Selects the devices you want tested

Status	Shows progress of tests and faults detected

Log	Shows a record of all device tests and detailed results

Error	Reports details of errors detected

Types of Tests

You may conduct a Quick, Complete, or Custom test. If you choose the Quick test, it can be run in either the interactive or unattended mode.

Complete or Custom tests are completed only in the Interactive mode, since they test the audio and video components of your Presario Notebook. You must be present to confirm the test results. Complete testing takes approximately 10 minutes.

8-10 SERVICE AND SUPPORT	PRESARIO NOTEBOOK BEYOND SETUP GUIDE
	1800 SERIES

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Contents 3UHVDULR0RELOH,QWHUQHW3& %H\RQG6HWXS*XLGH6HULHV Page Contents Using Your Notebook Common Tasks Let’s Go Surfing Caring for Your Battery Solutions Introduction Printed Documents Easy Setup PosterBeyond Setup Guide Presario Operating System Manual Safety and Comfort GuideWarranty Certificate Symbols GraphicsSafety Protecting Your Notebook During an Electrical StormSeries Your At a Glance Common Features Front Your PresarioInternet Zone Buttons and Lights Default Button Action ButtonFunction Keys Button DescriptionStatus Display and CD/DVD Controls Components on Left Side Components on Right SideBack Panel Components on BackUnderside Components on UndersideQuikDock Features QuikDockUsing Your Notebook Power On Plugging and Unplugging AC PowerDo’s Don’tsTurning Your Notebook On and Off Why Use AC Power When I’ve Got a Battery?Power Button Functionality Charging the Battery Using Battery PowerInserting the Battery Optimizing Processor Speed Using the TouchPad Instead of a Mouse TouchPadLeft-Click Right-ClickTapping and Double-Tapping Edge Motion Changing Resolution Display OptionsAdjusting Brightness Reprogramming the Internet Zone Buttons Disabling the Internet Zone ButtonsIdentifying Your Storage Drives Using the Diskette DriveStorage Drives Using the Security Slot Power-On PasswordSetting the Password SecurityRemoving the Password Common Tasks Connecting and Enabling TV-Out TV-Out ConnectionSetting Your Television Format Adjusting the Television Screen Switching Between DisplaysUsing Anti-Virus Software Anti-Virus SoftwareRecognizing a Computer Virus Removing a VirusInstalling Software from a CD or Diskette Adding and Removing SoftwareInstalling a Downloaded Program File Attaching Hardware Devices Series Using the CD or DVD Drive Insert and Remove Discs Inserting a DiscRemoving a Disc Manually Ejecting a DiscDisabling the Self-Starting Feature Playing Audio CDsPlaying Audio CDs Using Disqplay2 Icon FunctionUsing Repeat Track Using Repeat AllPlaying Non-DVD Video Discs Using the DVD Player DVDsOn-Screen Controls Volume Button Title DescriptionResume ChangeSetting the Play Features Playing a DVD Film on a TV Using Regionalized DVDs Identifying Your Region SettingSelecting Your Region Setting Showing and Hiding the DVD Panel Zooming the ViewEasy CD Creator and Direct CD Installing Adaptec Easy CD CreatorCD-RW Basics Take Two Using Adaptec Easy CD Creator Creating Audio CDsCreating Data CDs DirectCD Jewel Case CreatorPreventing Buffer Underrun Errors CD CopierAccessing Easy CD Creator Users Information Let’s Go Surfing What is the Internet? Basic ConceptsSeries What is the World Wide Web? World Wide WebInternet Address URL Web ServersSurfing the Web Search Engine Internet Service Provider ISPModem Mail Browsers What is a Browser?Using Microsoft Internet Explorer Series Search Engines Choosing a Search EngineUsing a Search Engine Searching on the Web Accessing Files from the Internet Conclusion14 LET’S GO Surfing Caring for Your Battery Battery Care Using the BatteryStoring the Battery Checking Battery PowerRecycling the Battery Battery Calibration Calibrating the BatteryFrom Running on Batteries column Purchasing Spare or Extra Batteries Maximizing Battery Operating TimeBattery Charging Time Fixing a Low-Battery Condition Connect the AC AdapterReplace the Drained Battery with a Charged One Suspend Your WorkPower Management What is Power Management?Understanding Power Management Saving EnergyStarting and Ending Power Modes If you want to… Then… Result/IndicatorsShutdown, then Standby Shutdown, then HibernateService and Support Cleaning the Keyboard Preventive MaintenanceCleaning Your Notebook’s Exterior Cleaning the Display Screen Cleaning the TouchPadCaring for Your Presario Notebook Backup Utilities Using Backup DevicesUsing Disk Cleanup Hard Disk ErrorsUsing ScanDisk Deleting Stored Files Defragmenting Your Hard DiskDeleting Unnecessary Files Hard Disk Space ManagementChecking the Hard Disk Space Using the Recycle Bin Compaq Diagnostics System SupportTypes of Tests Tab DescriptionTesting Equipment Select Interactive mode or Unattended modeSystem Record How Does It Work? Compaq Service ConnectionTurning Compaq Service Connection On and Off Privacy and Data Security Internet Support Series Solutions Helpful Hints Basic SolutionsFinding Solutions Quickly Frequently Asked Questions General QuestionsHow can I change the display settings on my Notebook? Display QuestionsThere is no sound coming from my Notebook. What’s wrong? Questions about SoundMy display monitor is blank. What should I do? How do I know how much battery power I have? Questions about FilmsQuestions about Peripherals DVD film is too dim or too bright. What should I do?Questions about Upgrades Error MessagesCan I download upgrades from the Compaq Internet site? Where do I get information about memory upgrades?Receive hard disk error messages. What is wrong? Solutions Tables Audio and VideoVideo or Display Symptom Problem Solution Video is also referred to as the displayBattery and Power Battery Symptom Problem SolutionCont’d Power Symptom Problem Solution Wrong memory Contact your CompaqPressing CTRL+ALT+DEL CD or DVD Drive Symptom Problem Solution Mass StorageMy Computer G icon Diskette Drive Symptom Problem Solution2 Floppy a drive Symptom Problem Solution Diskette DriveHard Drive Symptom Problem Solution Games and Internet Games Symptom Problem SolutionInternet Symptom Problem Solution If no dial tone is Keyboard and TouchPad Symptom Problem Solution Keyboard and TouchPadKeyboard and TouchPad Enter keyTap to click option Click Control Panel and double-clickMouseMemory and PC Card Memory Symptom Problem SolutionPC Cards Symptom Problem Solution Glossary See peripheralGLOSSARY-2 Desktop See Windows desktop Directory See folderDSL digital subscriber line Floppy disk See diskette See joystickHtml hypertext markup language Link See hyperlink See MicrosoftInternet Explorer GLOSSARY-8 See browser GLOSSARY-10 See microprocessor GLOSSARY-12 See right-click Taskbar See Windows taskbarVideo phone See Internet phone Web See World Wide WebWindows Explorer a file management GLOSSARY-16 Index INDEX-2 INDEX-3 INDEX-4 INDEX-5 INDEX-6 INDEX-7 URL Presario Notebook Beyond Setup Guide INDEX-9 INDEX-10

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