Sony PCV-V210P, PCV-V200G quick start Support Options, Immediate Help and Support

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Support Options

Sony provides several options to help solve common problems or to locate technical support for your VAIO® computer. This section describes available resources and offers suggestions on how to access this information for maximum results.

Immediate Help and Support

You can locate helpful information immediately by consulting your hard copy guides and supplements, or by accessing the online Computer User Guide and the individual software Help files.

Your computer is supplied with these support options:

❑VAIO® Computer Quick Start — The Quick Start contains information on how to set up your computer quickly and easily. You can find instructions on how to plan an ergonomic work space, connect power cords, cables and peripheral devices, and register your computer with Sony®.

❑VAIO® Computer User Guide — The online User Guide provides information about configuring, maintaining, and upgrading your computer. This support resource offers a variety of available topics, enabling you to quickly view specific information using context-sensitive search features. To access the online guide:

1 Click Start in the Windows® taskbar, then click Help and Support.

2 From the VAIO Help And Support Center menu, click VAIO User Guide.

❑Specifications — The online specifications sheet describes the hardware and software configuration of your VAIO computer. To view this online information go to http://www.sony.com/pcsupport.

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Contents Vaio Computeer Quick Start Page Owner’s Record Mouse Properties PCVA-MS2 Safety Information and CautionAdressez-vous à un agent de service qualifié Declaration of Conformity Regulatory InformationFCC Part Avis de L’Industrie Canada Telephone Consumer Protection Act of 1991 United StatesTelephone Consumer Guidelines Canada Industry Canada NoticeDisposal of Lithium Battery Page Contents Upgrading Your Vaio Computer Getting Started Unpacking your Computer Computer and supplied accessoriesOnline Documentation ManualsOther Hard Disk Drive RecoveryLocating Controls and Ports Infrared receiver About the Front PanelFront panel Stereo speakers built-inAbout the attached LCD monitor Memory Stick media access indicatorPower button Power indicatorRight panel About the Side PanelsLeft panel Link 4-pin, S400 port Microphone jackConnect button Modem line jack†Back panel About the Back PanelAC Input port Keys Wireless keyboard topAbout the Keyboard Stand byNumeric keypad Volume ControlMute FunctionBattery compartment Wireless keyboard bottomKeyboard feet Inserting batteries into the wireless keyboard To set up the wireless keyboardWheel button Wireless mouse topAbout the Mouse Left mouse buttonInserting batteries into the wireless mouse To set up the wireless mouseWireless mouse bottom Power switchRemote control About the Remote ControlREC Stop button Press to stop recording REC button Mute buttonJump button Enter buttonStandby button Volume buttonBack button Application Start buttonPlay button REW and FF buttonsPrev and Next buttons Stop buttonInserting batteries into the remote control To set up the remote controlSetting Up Your Computer Attaching the power cord clamp Connecting the Power CordConnecting the power cord Inserting the power cord into the clampTo connect the wireless keyboard Connecting the Wireless KeyboardConnecting the keyboard Additional information about the wireless keyboard To connect the wireless optical mouse Connecting the Wireless MouseConnecting the mouse Additional information about the wireless optical mouse Connecting the modem cable Connecting the Modem CableTo connect the modem cable Registering Your Computer Turning on Your ComputerTurning on your computer Turning Off Your Computer About the power buttonTo turn off your computer Upgrading Your Vaio Computer Removing the back cover Installing MemoryRemoving the back cover Removing the memory cover Removing the memory coverRemoving a memory module Removing a memory moduleInstalling a memory module Installing a memory moduleReplacing the memory cover Replacing the memory coverReplacing the back cover Replacing the back cover Vaio Computer Quick Start My computer does not start TroubleshootingWhat can I do if my computer or software stop responding? Immediate Help and Support Support OptionsSony Online Support Web site Resources for Additional Help and SupportClick Welcome to Vaio life Example Sony Customer Information Services CenterPage Page Sony Electronics Inc 681-453-01