Sony PCVA-IMB4A, PCV-7762 Contacting Sony For Help And Support, Sony Computing Support Web site

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Contacting Sony For Help And Support

Contacting Sony For Help And Support

If the information provided with your VAIO® computer does not provide an immediate solution, or you would like to get direct support, contact Sony online or by telephone.

Sony Computing Support Web site

Online help and support are available 24 hours a day, seven days a week, when you visit the Sony Computing Support Web site. You can access the Web site at http://www.sony.com/pcsupport.

The Sony Computing Support Web site provides

Information about your specific model computer, such as 1 hardware and software specifications

2 upgrade and maintenance procedures

3 safety and legal information

4 quick solutions to common problems

An automated tutorial library that contains interactive, easy-to-understand lessons on using your computer’s hardware and software features.

Links that enable you to

1 quickly find the nearest Sony service center locations

2 arrange for repairs or check repair status

3 review warranty information

4 e-mail your question or comments to the Sony Customer Information Services Center.

5 check pricing, availability, and purchase Sony products, accessories and parts.

6 access the Sony Solutions Knowledge Base, a database that contains answers to many frequently asked questions.

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Contents Vaio Digital Studio Computer Quick Start Page Contents System And Application Getting Started Unpacking Your Computer Computer and supplied accessoriesRecovery CDs ManualsOther Planning An Ergonomic Work Space Locating Controls And Ports Front panel About The Front PanelFloppy disk drive access indicator Back panel About The Back PanelHeadphones jack Vaio Digital Studio Computer Quick Start Setting Up Your Computer To connect a display Connecting a Display MonitorTo connect the PCVA-SP3A speakers Connecting The SpeakersConnecting the PCVA-SP3 speakers with an AC adapter To connect the keyboard and mouse Connecting The Keyboard And MouseTo connect the telephone and modem cables Connecting The Telephone And Modem CablesTo connect the power cords Connecting The Power CordsTo turn on your computer Turning On Your ComputerRegistering Your Computer Location Information window Setting Up Your Dial-up ConnectionPhone and Modem Options window New Connection Wizard window About the power switch Turning Off Your ComputerTo turn off your computer Vaio Digital Studio Computer Quick Start System And Application Recovery CDs Change partition size and recover Using The System Recovery CDsSystem Recovery options Default System Drive Recovery RecommendedInserting the System Recovery CD PCV-RZ series model shown Using the System Recovery CDsVaio Digital Studio Computer Quick Start Reinstalling software Using The Application Recovery CDsReinstalling device drivers using Application Recovery CDs Reinstalling device driversUsing The Application Recovery CDs Vaio Digital Studio Computer Quick Start Troubleshooting My computer does not start About Vaio Computer FunctionsCannot find the Windows taskbar Select I/O Device Configuration and press Enter Why is my system running slowly?To access the online specifications sheet How do I use the System Restore feature in Windows XP? To access SonicStage software HelpAbout Software Copying files and folders to a CD Using the System Restore WizardCopying files to a DVD using preinstalled software To access the online specifications sheet About Using The Optical Disc Drives Why doesn’t my optical drive tray open?Why can’t I play a DVD or CD media? Why isn’t my DVD playing properly? Why doesnt my optical drive CD-RW record to CD-RW media? About The Speakers Why is there no sound in any application?Why is my modem connection slow? Why doesn’t my modem work properly?About The Modem How do I change my modem to rotary or Touch-Tone dialing? Why doesn’t my microphone work properly? Why is my microphone so sensitive to background noise?About The Microphone About The Mouse And Keyboard Why doesn’t my mouse work properly?Why doesn’t my keyboard work properly? How do I set up my mouse for left-hand use?About Using Peripheral Equipment How do I change the video resolution of my display?How do I install a printer? Vaio Digital Studio Computer Quick Start Support Options Click Vaio User Guide Immediate Help And SupportImmediate Help And Support EarthLink, Inc Software Help And SupportQuicken 2002 New User Edition Intuit Inc Sony Service Center Sony Computing Support Web site Contacting Sony For Help And SupportSony Customer Information Services Center Page OWNER’S Record Laser Output Wave Length Safety Information and CautionVaio Digital Studio Computer Quick Start Declaration of Conformity Regulatory InformationTelephone Consumer Guidelines Canada FCC PartDisposal of Lithium Battery Industry Canada Notice Index FAQ Index Vaio Digital Studio Computer Quick Start Page Page Page Sony Electronics Inc