Sony PCG-XG9 manual Troubleshooting, My computer does not start

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Troubleshooting

Troubleshooting

73

This section describes how to solve common problems you may encounter when using your computer. Many problems have simple solutions, so try these suggestions before you call Sony Customer Support.

✍When you reconnect devices be sure to turn off the computer as described in “Shutting Down Your Computer” on page 14. Turning off the computer using other methods may result in data loss.

My computer does not start

❑Check that the computer is plugged into a power source and that it is turned on. Check that the power indicator on the front panel of the computer indicates that the power is on.

❑Check that the battery packs are inserted properly and that they are charged.

❑Make sure there is no diskette in the floppy disk drive.

❑Confirm that the power cord and all cables are connected firmly, as described in “Connecting Peripheral Devices” on page 48.

❑If you plugged the computer into a power strip or UPS, make sure the power strip or UPS is turned on and working.

❑If you are using an external display, check that it is plugged into a power source and turned on. Check that the brightness and contrast controls are adjusted correctly. See the manual that came with your display for details.

❑Moisture condensation may have occurred. Do not use the computer for at least one hour and then turn on the computer.

❑Take the battery pack off the computer, unplug the power cord and plug it again, then turn on the power.

❑When the internal backup battery is low on power, it may not be able to start your system properly. The message “Press <F1> to resume, <F2> to setup” would appear at the bottom of the display. Should this happen:

1Press F2. The BIOS Setup menu appears.

2Set the date (month/day/year). Press Enter to move to the next item. To enter 01/31/1999, for example, type 1, press Enter, type 31, press Enter, type 1999, then press Enter.

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Contents Page Vaio Notebook Computer User Guide Page Regulatory Information Safety InformationOwner’s Record FCC Part Telephone Consumer Guidelines Canada Telephone Consumer Protection Act United StatesIndustry Canada Notice Page Contents Vaio Notebook Computer User Guide Using Infrared Communication DevicesContents Connecting a Desktop Computer or Serial DeviceXii Welcome FeaturesRemove the following hardware items from the box Unpacking Your Vaio Notebook ComputerManuals Recovery CDsSoftware CDs OtherLocating the Controls and Connectors Using Your Notebook ComputerFront Left Locating the Controls and ConnectorsBack RightBottom Using the AC Adapter Connecting a Power SourceConnecting a Power Source Using Battery PowerTo insert the battery pack Battery Indicator Light Status Meaning Battery Indicator MeaningConnecting a Power Source Vaio Notebook Computer User Guide To remove the battery pack Starting Your Computer Starting Your ComputerShutting Down Your Computer Closing the Front Panel Closing the Front PanelTo close the intercooler flap Registering Windows 98 Second Edition Registering Your Computer Registering Your ComputerLauncher mode Using the Jog DialTo change/close the Jog Dial window display mode Using the Jog Dial Guide modeSoftware that supports the Jog Dial To Use the Jog DialAction Description Information on Using the Jog DialName Description Software Description Using the Preinstalled Sony SoftwareAllocating Other Functions to the Jog Dial Using the Jog DialIconDescription Vaio Notebook Computer User Guide IconDescription Deleting Software from the Allocation ListUsing the Keyboard Using the KeyboardVaio Notebook Computer User Guide Key Description Combination Function Combinations and Functions with the Windows 98 KeyIndicator Function IndicatorsLight Off Combinations and Functions with the Fn Key Combinations FeatureSome functions are not available until Windows launches Using the Touchpad Using the TouchpadTo Use as an External Drive Using the Floppy Disk DriveTo use as an internal drive Using the Floppy Disk DriveTo insert a diskette To remove a disketteTo remove the floppy disk drive Using the DVD-ROM Drive Using the DVD-ROM DriveTo insert a disc To play DVDs Close the tray by pushing it gentlyTo insert the DVD drive To remove the DVD-ROM driveTo insert a PC card Using PC CardsUsing PC Cards Vaio Notebook Computer User Guide To remove a PC card Using Smart Connect Using Smart ConnectLink cables To use infrared communication with another computer Using Infrared Communication DevicesUsing Infrared Communication Devices Normal Mode Using Power Saving ModesSystem Idle Mode To activate System Idle modeSystem Hibernation Mode System Suspend ModeUsing Power Saving Modes To activate System Suspend modeTo insert a second battery pack Using a Second Battery PackTo remove the second battery pack Connecting Peripheral Devices Connecting a Phone Line Connecting a Phone LineBack Connecting the Mini Docking StationBefore connecting the Mini Docking Station Connecting the Mini Docking StationLeft Right Docking/FDD connector To remove the Mini Docking Station from your computer Release the left tab Connecting a Printer Connecting a PrinterTo connect a printer Connecting an External Mouse or Keyboard Connecting a Floppy Disk Drive Connecting a Floppy Disk DriveTo connect a floppy disk drive To use the floppy disk drive stand Connecting AV Devices Connecting AV DevicesTo connect an MD deck or a CD player To connect a CD player, an active speaker, or an amplifier To connect a TV or a Video Deck To connect a Dolby Digital Decoder integrated deviceTo connect a printer Before using the printerConnecting a Printer To connect a computer display Connecting an External DisplayTo select a display Connecting an External Display To connect a projectorPress Result To connect a desktop computer Connecting a Desktop Computer or Serial DeviceTo connect a digital still camera Connecting a Desktop Computer or Serial Device To connect external speakers Connecting External SpeakersConnecting an External Microphone Connecting an External MicrophoneTo connect an external microphone Connecting an i.LINK-compatible Device Connecting a Universal Serial Bus USB Device Connecting a Universal Serial Bus USB DeviceRead Me First Getting HelpTroubleshooting TroubleshootingMy computer does not start Vaio Notebook Computer User Guide Can’t record on an MD using the Mini Docking Station Troubleshooting My LCD does not display anythingMy computer locks up My software program locks up or crashesPointer does not move Cannot play a CD-ROM/DVD-ROMMy floppy disk drive cannot write to a diskette My modem does not work Troubleshooting My speakers have no soundMy mouse does not work My microphone does not workMy touchpad does not work My computer does not shut down My touchpad interprets a single tap as a double-clickMy PC card is not working Sound of my computer’s fan is too loudVaio Notebook Computer User Guide Cannot print Power ManagementUsing the System Recovery CDs Using the System and Application Recovery CDsUsing the System and Application Recovery CDs If your computer does not start from the Recovery CD Insert the Sony System Recovery CD in the DVD-ROM driveTo use the Application Recovery CDs Using the Application Recovery CDsChanging the Window design of Sony Software To place a keycap Placing a KeycapPlacing a Keycap Enter KeyTo remove a memory module Adding MemoryAdding Memory To install a memory module Tabs To view the system memory Adding MemoryAdobe PhotoDeluxe Business Edition About the Software on Your ComputerAbout the Software on Your Computer CompuServeMedia Bar Microsoft Works Suite Quicken Basic Smart Write About Your Recovery CDsEarthLink Network TotalAccess EarthLink Network, Inc AT&T WorldNet Service AT&TFor Answers to Your Software Questions America Online America OnlineMindspring Internet Desktop MindSpring McAfee VirusScan Network Associates, IncNetscape Communicator Netscape Communications Corporation Prodigy Internet Prodigy Communications CorporationWinFax Basic Edition Symantec Corporation Sony Service CenterSpecifications Service Supplied AccessoriesLimited Warranty Power RequirementsWeight DimensionsTemperature Storage Temperature102 Index 104 105 106 107
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PCG-XG9 specifications

The Sony PCG-XG9 is a noteworthy entry in the realm of portable computing, particularly renowned for its blend of performance, design, and innovative technology. Released in the early 2000s, this subnotebook was aimed at users needing mobility without sacrificing functionality, truly encapsulating Sony's commitment to quality and user experience.

At the heart of the PCG-XG9 is its robust performance engine, powered by an Intel Pentium III processor. This CPU, coupled with a respectable amount of RAM, allows for smooth operation across various tasks including basic computing, word processing, and casual multimedia. The inclusion of a solid-state hard drive option also marked a significant advancement in data storage technology for the time, offering users faster data access speeds and improved reliability.

The design of the PCG-XG9 stood out due to its compact form factor, weighing under three pounds. This lightweight profile made it highly portable, fitting seamlessly into the lifestyles of business professionals and students alike. The sleek chassis is not only aesthetically pleasing but also built to withstand the rigors of daily transport.

One of the standout features of the PCG-XG9 is its display. The 12.1-inch XGA LCD screen provided vibrant colors and decent brightness levels, offering users a quality visual experience whether for presentations or entertainment. The screen's resolution allowed for clear text and graphics, which was essential for productivity.

Connectivity options on the PCG-XG9 are noteworthy for its time, including USB ports and a built-in modem. Users could easily connect to external devices and networks, ensuring efficient communication and data transfer. The inclusion of a CD-ROM drive also offered ample opportunities for software installation and media playback.

The battery life of the PCG-XG9 was competitive, making it suitable for extended use away from a power source. This feature, combined with its lightweight nature, solidified its status as an excellent choice for on-the-go computing.

Overall, the Sony PCG-XG9 exemplifies early 2000s innovation with its combination of performance, portability, and user-friendly features. Its legacy endures as a testament to Sony's vision of bridging technology and design, paving the way for future advancements in portable computing.
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