
Troubleshooting
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❑Make sure the
❑Clean the
❑Check the speaker volume.
When I click an application icon a message appears, such as “You must insert the application CD into your
❑Some titles require specific files that are located on the application’s
❑Make sure you place the disc in the tray with the label side facing up.
My floppy disk drive cannot write to a diskette
❑The diskette is
❑Check that the diskette is properly inserted into the floppy disk drive.
My speaker has no sound
❑The
❑The speaker volume is turned to the minimum. Press Fn+F4, and then press X or c to increase the volume.
❑If your computer is powered by the battery, check that the battery is connected properly and that it is charged.
❑If you are using an application that has its own volume control, check that the volume is turned up.
❑Check the volume controls in Windows 98.
❑If you have connected a headphone or an audio cable to the Headphone connector, disconnect the cable.
My modem does not work
❑Check that the phone line is plugged into the line jack. See “Connecting a Phone Line” on page 37 for details.
❑Check that the phone line is working. You can check the line by plugging in an ordinary phone and listening for a dial tone.
❑Check that the phone number the program is dialing is correct.
❑Check that the software you are using is compatible with the notebook computer modem. (All preinstalled programs are compatible.) Call the software publisher or Sony Customer Support.