Sony PCG-R505DSK, PCG-R505DL Troubleshooting Your Notebook, My notebook does not start

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VAIO® Notebook Quick Start

Troubleshooting Your Notebook

My notebook does not start.

Check that the notebook is plugged into a power source and that it is turned on. Check that the power indicator on the notebook’s front panel shows that the power is on.

Check that the battery packs are inserted properly and that they are charged.

If you are connected to a docking station with a floppy disk drive or an external floppy disk drive, make sure there is no floppy disk in the floppy disk drive.

Confirm that the power cord and all cables are connected firmly, as described in “Connecting a Power Source” on page 26.

If the notebook is plugged into a power strip or UPS, make sure the power strip or UPS is turned on and working.

If you are using an external display, check that it is plugged into a power source and turned on. Check that the brightness and contrast controls are adjusted correctly. See the manual that came with your display for details.

Take the battery pack off the notebook, unplug the power cord and plug it in again, then turn on the power.

If the power control button does not function, remove the AC adapter and battery pack. Wait 1 minute, then reattach them, and press the power button.

Condensation may cause the notebook to malfunction. If this occurs, do not use the notebook for at least 1 hour.

My notebook starts but a BIOS error appears.

When the internal backup battery is low on power, your system may not start properly, and the message “Press <F1> to resume, <F2> to setup” may appear at the bottom of the screen. Follow these steps:

1Press the F2 key. The BIOS Setup menu appears.

2Set the date (month/day/year). Press the Enter key.

3 Press to select System Time, then set the time (hour: minute: second). Press the￿Enter key.

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Contents PCG-R505DL/R505DS/R505DSK/R505DSP Service and Inspection Precautions Table of Contents Chapter Removal Chapter Self Diagnostics Link 3 SelectorPentumIII-m Celeron LCD 12.1 XGAChapter Frame Harness Diagram Chapter Exploded Views and Parts List Main Section 27 B B10 LCD Section Replacing the CPU Accessories Vaio Notebook Quick Start Page Contents About the Software on Your Notebook Welcome FeaturesUnpacking Your Notebook HardwareDocuments Recovery CDs Software CDsOther Registering Your Notebook Setting Up Your Dial-Up Connection Phone and Modem Options window Setting up your dial-up connection Microsoft Windows Vaio Notebook Quick Start Setting Up Your Vaio Notebook On the Notebook Locating Controls and PortsDC In port Memory Stick slot USB port PC Card slot Right Removing Rubber Tab Battery Unlock switch Ventilation fan10BASE-T/100BASE-TX On the Docking StationLeft lever Floppy disk drive Optical drive DC In indicator Undock switch Right leverLatfromchesDockingProtruding Station Docking Station Connecting the Docking StationSecuring the Notebook to the Docking Station To disconnect the docking station when the notebook is off Disconnecting the Docking StationTo disconnect the docking station when the notebook is on When the notebook is off on page 22 for ns ructions.24 Using the Undock switch Using the AC adapter Connecting a Power SourceTo insert the battery pack Using battery powerTurned off To charge the battery packTo remove the battery pack Battery Indicator Status MeaningSwitchBatpow savingUnlock/Lockmode.LockSwitch Connecting a Power Source Opening Notebook Starting Your NotebookIf you are unable to turn off your notebook Shutting Down Your NotebookHibernate mode Using Power Saving ModesNormal mode Standby modeUsing Power Saving Modes Vaio Notebook Quick Start Adding Memory Precautions and Procedures Total System Memory MB On board MB Slot MB Typical expansion memory configurationRemoving a Memory Module Installing a Memory Module Turning the Keyboard Installing the Memory Module Viewing the Amount of Memory About the Software on Your Notebook Adobe Photoshop Elements On selected models Overview of the Software on Your NotebookAdobe Acrobat Reader ArcSoft PhotoPrinter 2000 ProDrag’n Drop CD On selected models America OnlineDigitalPrint DVgateMicrosoft Word On selected models EarthLink Network Total AccessEverQuest On selected models Microsoft Office XP Professional On selected modelsPicoPlayer MovieShakerOpenMG Jukebox PC-CillinQuicken QuickTimeRealJukebox SonicStage RealPlayerSmart Capture Smart Connect On selected modelsSony on Yahoo Vaio Action Setup On selected modelsSony ScreenBlast Acid Sony ScreenBlast Sound ForgeInterVideo, Inc WinDVDSystem Recovery CDs Application, Driver, and System Recovery CDsApplication Recovery CDs Driver Recovery CDsTo use the Application Recovery CDs Using Your Recovery CDsTo use the Driver Recovery CDs Using the Driver Recovery CDs Windows System Recovery options To use the System Recovery CDs If your notebook does not start from the Recovery CD Using the System Recovery CDsUpdating the task tray Windows To recover Microsoft WordTroubleshooting Troubleshooting Your Notebook My notebook starts but a Bios error appearsMy notebook does not start Troubleshooting Your Notebook My notebook stops responding or does not shut down Cannot remove the disc Troubleshooting the Docking StationMy mouse does not work Troubleshooting the LCD ScreenTroubleshooting the Mouse and Touchpad My LCD screen is blankPointer does not move when I use the Touchpad or Mouse Vaio Notebook Quick Start Getting Help Sony Computing Support Support OptionsCalling Sony Customer Support Sony Fax-on-DemandAmerica Online America Online, Inc EarthLink Network Total Access EarthLink Network IncSoftware Support Information Apple QuickTime Apple Computer, IncRealJukebox, RealPlayer RealNetworks, Inc EverQuest Sony Online Entertainment IncPC-Cillin 2000 Trend Micro, Inc Quicken Intuit IncWinDVD InterVideo, Inc Sony Service CenterIndex Help 69 Index Page Page Page PCG-R505DL/R505DS/R505DSK/R505DSP AM Revision History
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