Support Options, Vaio Computer User Guide

VAIO® Computer Quick Start

Support Options

If you have questions about your computer or the preinstalled programs, refer to the following sources for answers in the sequence listed below.

1VAIO® Computer User Guide

The on-screen VAIO® Computer User Guide provides detailed information on how to maximize your computer capabilities and solve common problems.

2Program Guides and Help Files

The preinstalled programs on your computer may come with individual help guides. These guides are stored on the hard disk as on-screen Help files. You can find the Help files from the Help menu under the specific program.

3Operating System Online Support

Your computer comes preinstalled with a Microsoft® Windows® operating system. For operating system support, you can visit Microsoft® customer support at: http://support.microsoft.com/directory/.

4Sony Computing Support

This service provides instant access to information on commonly encountered problems. Type a description of the problem and the Knowledge Database searches for the corresponding solutions online. You can visit Sony Computing Support at: http://www.sony.com/pcsupport.

5VAIO Update

When your computer is connected to the Internet, VAIO Update automatically notifies you when critical software and security information is posted on the support Web site. Click the VAIO Update notice to open the VAIO Support Web site and view the information. You can also right- click the VAIO Update icon in the Taskbar Notification area and select Go to VAIO Web Support to open the support Web site.