Apple G4 15 manual Other Problems, Locating Your Product Serial Number

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Other Problems

If you have a problem with a software program

mFor problems with software from a manufacturer other than Apple, contact the manufacturer. Often software manufacturers provide updates to their software on their Web sites. You can conﬁgure your PowerBook to automatically check for and install the latest Apple software using the Software Update control panel. For more information, choose Mac Help from the Help menu and search for “software update.”

If you have problems with your Internet connection

mMake sure your telephone line or network cable is connected and functioning properly.

mIf you are using a dial-up Internet connection, make sure that your telephone cord is plugged into the modem port (marked with the icon W) and not the Ethernet port (marked with the icon G).

mChoose Mac Help from the Help menu. There you will ﬁnd how to locate your Internet settings and the contact information for your Internet service provider (if you used the Setup Assistant to get your Internet account).

If you have a problem using your computer or working with the Mac OS

mIf the answers to your questions are not in this manual, look in Mac Help for instructions and troubleshooting information.

mCheck the Apple Support Web site at www.apple.com/support for the latest troubleshooting information and software updates.

If you suspect a problem with your computer hardware

mYou can use the Apple Hardware Test CD to help determine if there is a problem with one of your computer’s components, such as the memory or processor.

Locating Your Product Serial Number

The serial number for your PowerBook is located on the inside wall of the battery bay. For instructions on removing the battery, see “Removing and Replacing the Battery” on page 49.

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Contents Getting Started Apple Computer, Inc Apple Computer, Inc. All rights reservedContents Battery PowerBook SpeciﬁcationsGetting Started Connecting the Internal Modem Plugging In the ComputerOpening the Display If the computer still doesn’t start up, see Problems Turning the Computer On?Turning the Computer On Tips for Using the Trackpad Moving Items on the ScreenAdjusting the Internal Display Adjusting the Brightness and Display ResolutionAdjusting the Display Resolution About the Resolutions Supported by the Built-In DisplayIf you would like additional information, see the following Where to Go From HereCalibrating Your Battery for Best Performance Shut Down Your PowerBook What to Do When You Are Finished WorkingPut Your PowerBook to Sleep Page If You Are New to the Mac This ChapterBasic Features of Your PowerBook Press this key to eject a CD or DVD disc Additional Features of Your PowerBook Connect a standard phone line directly to the internal modem Inside Your PowerBook Optional AirPort Card Sherlock 2-Your Internet Search Detective What You Can Do To Get StartedTips and Tricks To Learn MoreITools-Free Internet Services for Mac Users KidSafeWhat You Can Do To Get Started Upload pictures to your iDisk to create custom iCardsIReview Apple.com-Your Starting Place on the World Wide WebApple Support Volume control Play button Favorites drawer QuickTime-Audio and Video on the InternetWhat You Can Do IMovie 2-Create and Edit Your Own Digital Movies PlayheadShare your desktop iMovie with your friends and family Set Schedule Adjust your Software Update schedule Multiple Users-Turn One Mac Into Many AccountsCreate a voice print passphrase Mac Help-Answers to All Your Macintosh Questions Using Your Computer Universal Serial Bus USB Using USB DevicesUSB Devices and Battery Power Using Multiple USB Devices at the Same Time For More Information on USBUsing FireWire Devices FireWireThese are some of the things you can do with FireWire For More Information on FireWire FireWire Devices and Battery PowerFireWire Target Disk Mode For More Information on PC Cards PC CardsInserting and Ejecting a PC Card For More Information on AirPort AirPort Wireless Internet and NetworkingHow AirPort Provides Wireless Internet Access For More Information on Using Ethernet Ethernet 10/100Base-TFor More Information on Infrared Infrared IrDAMaking an Infrared Connection External Video Support VGA and S-Video Connecting an External Monitor Using Your PowerBook With the Display ClosedConnecting a Television, VCR, or Other Video Device For More Information on Using an External Monitor or TVBattery Removing and Replacing the BatterySwapping Batteries While the Computer Is in Sleep Charging a BatteryCalibrating a New Battery for Best Performance Use a lighter desktop pattern Battery-Saving TipsFor More Information on Your PowerBook Battery DVD Drive Inserting DiscsFor More Information on Your DVD Drive Ejecting a Disc From the DVD DrivePlaying DVD Discs Assigning Programmable Function Keys Using the Standard Function KeysKeyboard Controls and Programmable Function Keys Using the Embedded Numeric Keypad For More Information on Keyboard ControlsSecurity Slot and Keyboard Lock For More Information on Security OptionsWorking Inside Your Computer Installing Additional Memory Installing Additional RAMWorking Inside Your Computer Chapter Locate the upper RAM expansion slot Page Working Inside Your Computer Start up your computer Making Sure Your Computer Recognizes the New MemoryInstalling an AirPort Card Chapter AirPort antenna AirPort Card Working Inside Your Computer Removing the Internal Hard Disk Working Inside Your Computer Disconnect the connector cable from the logic board Replace the Hard Disk and Bottom Case Connect the hard disk connector cable to the logic board Working Inside Your Computer Page Troubleshooting Information in This ChapterProblems That Prevent You From Using Your Computer Troubleshooting Other Problems Locating Your Product Serial NumberSpeciﬁcations Apple System ProfilerOutput DC 14.4 PowerBook SpecificationsModem speed 53 kilobits per second Kbps External monitor in extended desktop mode Page Cleaning Your PowerBook To clean your PowerBook screen, do the followingStoring Your PowerBook Cleaning Your PowerBook DisplaySafety Instructions for Setting Up and Using Your Computer Plugging In the Power AdapterConnecting a Phone Line to the Internal Modem Using Your PowerBookGeneral Safety Instructions Ergonomics Built-in display Wavelength 790 nm Power out of objective lens 3.3 mW