Apple MD104LL/A, MD101LL/A, MC976LL/A manual Try restarting your MacBook Pro

Page 53

ÂÂ If the problem persists, close all open documents and quit all applications. Return the computer to its factory settings (while still preserving your files) by pressing the left Shift key, left Option (alt) key, left Control key, and the power (®) button simultaneously for five seconds until the computer restarts.

ÂÂ If you recently installed additional memory, make sure that it is correctly installed and is compatible with your computer. See whether removing it and reinstalling the old memory allows the computer to start up (see page 44).

ÂÂ Press the power (®) button and immediately hold down the Command (x), Option, P, and R keys simultaneously until you hear the startup sound a second time to reset the parameter RAM (PRAM).

ÂÂ If you still can’t start up your MacBook Pro, see “Learning More, Service, and Support” on page 64 for information about contacting Apple for service.

If the screen suddenly goes black or your MacBook Pro freezes

Try restarting your MacBook Pro.

1Unplug any devices that are connected to your MacBook Pro, except the power adapter.

2 Press the power (®) button to restart the system.

3Let the battery charge to at least 10 percent before plugging in any external devices and resuming your work.

To see how much the battery has charged, click the Battery () status icon in the menu bar or check the battery indicator lights on the left side of your MacBook Pro.

The screen might also darken if you have energy saver features set for the battery.

Chapter 4   Problem, Meet Solution

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Contents Were made for each other Welcome to your MacBook Pro OS X Lion Page Contents Looking for Something? Ready, Set Up, Go Ready, Set Up, Go What’s in the Box Setting Up Your MacBook ProReady, Set Up, Go Connect to a wireless or wired network Power button Configure your MacBook Pro with Setup Assistant To set up your MacBook Pro Customize the Mac OS X desktop and set preferences To put your MacBook Pro to sleep, do one of the following Putting Your MacBook Pro to Sleep or Shutting It DownPutting Your MacBook Pro to Sleep To shut down your MacBook Pro, do one of the following Shutting Down Your MacBook ProTo wake your MacBook Pro Page Life with Your MacBook Pro Basic Features of Your MacBook Pro Built-in stereo speakers Keyboard Features of Your MacBook Pro Brightness keys F1, F2 Ports on Your MacBook Pro ¯ MagSafe power port Using the Multi-Touch Trackpad Secondary-click zone Life with Your MacBook Pro Life with Your MacBook Pro Using the MacBook Pro Battery To get Help Center Charging the BatteryGetting Answers To learn about See More InformationHelp Center and search for display port Page Boost Your MacBook Pro Boost Your MacBook Pro To replace the hard disk drive in your MacBook Pro Replacing the Hard Disk DriveBoost Your MacBook Pro Boost Your MacBook Pro Using the pull tab, gently tilt up the drive Boost Your MacBook Pro Boost Your MacBook Pro Long Short To install memory in your MacBook Pro Installing Additional MemoryNotches Boost Your MacBook Pro Follow the instructions for replacing the bottom case in on To check the computer’s memory Making Sure Your MacBook Pro Recognizes the New MemoryProblem, Meet Solution An Ounce of Prevention To force an application to quit Problems That Prevent You from Using Your MacBook ProIf your MacBook Pro doesn’t turn on or start up Try restarting your MacBook Pro If an audio device plugged into the audio port isn’t working Repairing, Restoring, or Reinstalling Mac OS X SoftwareProblem, Meet Solution To open the Mac OS X Utilities application Repairing a Disk with Disk UtilityTo connect by using a Wi-Fi network Reinstalling Mac OS X and Apple Applications Restoring Information Using a Time Machine BackupRestoring Your Computer to Its Factory Settings To use Apple Hardware Test Using Apple Hardware TestTo use Network Diagnostics Problems with Your Internet ConnectionPPPoE Connections To check your Network preference settingsIf you have trouble using Wi-Fi communication Problems with Wi-Fi CommunicationKeeping Your Software Up to Date To check for updated softwareSystem Information Learning More, Service, and SupportOnline Resources Onscreen Help Country Phone Website AppleCare Service and SupportLocating Your Product Serial Number Last, but Not Least Important Safety Information Last, but Not Least AC plug ÂÂ Line Voltage 100 to 240 MagSafe power specificationsLaser Information for Optical Disc Drives Important Handling Information Last, but Not Least Keyboard and Trackpad Understanding ErgonomicsChair External MouseBuilt-in Display Apple and the EnvironmentRegulatory Compliance Information Bluetooth Europe-EU Declaration of Conformity Korea Warning Statements Energy Star Compliance China Battery Statement Taiwan Battery Statement Looking for Something? Index Looking for Something? Storing the computer 74 SuperDrive About  Three-finger swiping 29 Thunderbolt port 25 trackpad Simultaneously published in the United States and Canada
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