Apple iBook G4 Troubleshooting Your Connection, Cable Modem, DSL, and LAN Internet Connections

Apple iBook G4 manual Entering Your Information Apple iBook G4 manual Dial-Up Modem With Point-to-Point Protocol PPP Connections Apple iBook G4 manual To test your Internet configuration Apple iBook G4 manual DSL, Cable Modem, or LAN Internet Connections Apple iBook G4 manual To set up Network preferences for the built-in Ethernet port Apple iBook G4 Manual Configuration, To set up a manual configuration Apple iBook G4 manual Dhcp Configuration, To set up a Dhcp configuration Apple iBook G4 manual PPPoE Configuration, To set up a PPPoE connection Apple iBook G4 manual Appendix C Connecting to the Internet Apple iBook G4 manual AirPort Extreme Wireless Connection, Setting Up an AirPort Extreme Connection Manually Apple iBook G4 manual Appendix C Connecting to the Internet Apple iBook G4 manual To test your AirPort Extreme connection Apple iBook G4 manual Troubleshooting Your Connection, Cable Modem, DSL, and LAN Internet Connections, PPPoE Connections Apple iBook G4 manual Network Connections Apple iBook G4 manual Apple iBook G4 manual Top Ten Questions Apple manual How does the Mac OS X interface work?, How do I make my iBook G4 battery last longer? Apple iBook G4 manual Forgot my password. How do I reset it? Apple iBook G4 manual Apple iBook G4 manual FCC Compliance Statement, Industry Canada Statement, Vcci Class B Statement European Community Apple iBook G4 manual Laser Information, Exposure to Radio Frequency Energy, Mouse and Keyboard Information Apple iBook G4 manual Information You Need in the United States, Telephone Line Problems, Telephone Consumer Protection Act Apple iBook G4 manual Information You Need in the United Kingdom, Informationen fur Deutschland, 100 Apple iBook G4 Informations pour la France, Information You Need in Australia, Information You Need in New Zealand, 101 Apple iBook G4 manual Apple iBook G4 manual Index, 103 Apple iBook G4 manual 104, Index Apple iBook G4 manual 105 Apple iBook G4 manual Usb, 106 Apple iBook G4 manual Apple iBook G4 manual
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Troubleshooting Your Connection

Cable Modem, DSL, and LAN Internet Connections

If you can’t connect to the Internet using your cable modem, DSL, or local area network (LAN), see the following steps.

Important: Instructions that refer to modems do not apply to LAN users. LAN users may have hubs, switches, routers, or connection pods that cable and DSL modem users do not. LAN users should contact their network administrator rather than an ISP.

Check the cables and power supplies

Make sure all modem cables are firmly plugged in, including the modem power cord, the cable from the modem to the computer, and the cable from the modem to the wall jack. Check the cables and power supplies to Ethernet hubs and routers.

Turn the modem off and on and reset the modem hardware

Cycle the power on your DSL or cable modem by turning it off for a few minutes and then turning it back on. Some ISPs recommend that you unplug the modem’s power cord. If your modem has a reset button, you can press it either before or after cycling the power.

PPPoE Connections

If you are unable to connect to your ISP using PPPoE, first check the cables and power supplies, then turn the modem off and on again and reset the modem hardware.

Check System Preferences settings

1Choose Apple (K) > System Preferences from the menu bar.

2Click Network.

3Choose Network Port Configurations from the Show pop-up menu.

4Drag Built-in Ethernet to the top of the Port Configurations list.

5Choose Built-in Ethernet from the Show pop-up menu.

6Click PPPoE.

7Select “Connect using PPPoE.”

8Check the Account Name field to be sure you have entered the correct information from your ISP.

9If you chose to save your password, retype it to make sure it is correct.

10Click TCP/IP. Make sure you’ve entered the correct information from your ISP in this pane.

11Click Apply Now.

Appendix C Connecting to the Internet

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Contents Getting Started Page Contents Appendix C Appendix aAppendix B Appendix DYour iBook G4 is a full-featured notebook computer Getting StartedBasic Features of Your iBook G4 Power button Volume controlsSleep indicator light Power adapter portAdditional Features of Your iBook G4 Ethernet port 10/100Base-T FireWire 400 portInternal modem port Two USB 2.0 Universal Serial Bus portsSetting Up Plug In the Power AdapterConnect Your Cables To connect to a phone lineTo connect to a DSL or cable modem or an Ethernet network Turn On Your iBook G4To turn on the computer, press the Power button Problems Turning the Computer On? Nothing happens when you press the Power buttonHow Do I Turn My iBook G4 Off? Putting Your iBook G4 to SleepShutting Down Your iBook G4 Calibrating Your New Battery To initially calibrate your battery, follow these stepsWhat’s Next? What If I Have More Questions? Other SupportMac OS Help Page Basics Adjusting Your Display To adjust the resolution on your displayBasics Using Your Power Adapter Using the Trackpad Tips for Using the TrackpadUsing the Keyboard Using a MouseCustomizing Your Desktop and Setting Your Preferences Learning About Mac OSConnecting to a Printer To set up a printerMonitoring Printing Playing a CD and Connecting HeadphonesKeeping Your Software Up to Date To monitor printingConnecting a Camera or Other FireWire or USB Device Connecting to a NetworkTo check for updated software Using the Internet Transferring Files to Another ComputerWhen an Application Freezes To force an application to quitPage Using Your Computer Using USB Devices Universal Serial Bus USBUSB Devices and Battery Power Using Multiple USB Devices at the Same TimeFor More Information on USB FireWire Using FireWire DevicesFireWire Devices and Battery Power Connecting Your iBook G4 to Another Computer Using FireWireFor More Information on FireWire AirPort Extreme Wireless Networking and Internet Access How AirPort Extreme Provides Wireless Internet AccessUsing Bluetooth Devices For More Information on Bluetooth Wireless TechnologyFor More Information on AirPort Extreme For More Information on Using Ethernet Ethernet 10/100Base-TUsing Your Modem External Video Support VGA, Composite, and S-VideoConnecting an External Display or Projector Turn on the external display or projectorFor More Information on Using an External Monitor or TV Using Your Optical DriveConnecting a Television, VCR, or Other Video Device To connect a TV, VCR, or other video device to the iBook G4Ejecting a Disc To install or use programs from a CD or DVD discInserting a CD or DVD Disc To eject a disc, do one of the followingFor More Information Playing DVD-Video DiscsRecording CD-R and CD-RW Discs To record data on a CD-R or CD-RW discRecording Information on a DVD To burn an iDVD project onto a blank DVD-R discTo record data on DVD-R discs Connecting Speakers and Audio Devices BatteryRemoving and Replacing the Battery To remove the batteryCharging a Battery To replace the batteryBattery-Conservation Tips For More Information on Your iBook G4 BatterySecurity Slot For More Information on Security OptionsPage Installing an AirPort Extreme Card or Additional Memory Enhancing Your ComputerRemoving the Battery and Keyboard Enhancing Your Computer Installing an AirPort Extreme Card To install an AirPort Extreme CardInstalling Additional Memory To install additional memory30O Replacing the Keyboard and Battery Enhancing Your Computer Making Sure Your Computer Recognizes the New Memory Page Problems That Prevent You From Using Your Computer If the computer won’t respond or the pointer won’t moveTry using Disk Utility to repair the disk If the computer won’t turn on or start upIf you have a problem with an application Other ProblemsIf you forgot your password If the display suddenly goes black or your system freezesIf you suspect a problem with your computer hardware If you have trouble ejecting a discTo use Apple Hardware Test If you have problems with your Internet connection To install Mac OSRestoring Your Computer’s Software To install applications and Classic support Locating Your Product Serial NumberPower Adapter Operating EnvironmentBattery Storing Your iBook G4 Cleaning Your iBook G4 DisplayCarrying Your iBook G4 AppendixConnecting a Phone Line to the Internal Modem Safety Instructions for Setting Up and Using Your ComputerPlugging In the Power Adapter Using Your iBook G4General Safety Instructions Battery Connectors and Ports Avoid Hearing Damage Apple and the EnvironmentFor More Information Ergonomics Keyboard and TrackpadChair External Mouse Built-in DisplayThere are four kinds of Internet connections Before you connect to the InternetTo find the settings on a Mac OS X computer To find the settings on a Mac OS 9 computerTo find the settings on a Windows PC Gathering the Information You Need PPPEntering Your Information Dial-Up Modem With Point-to-Point Protocol PPP Connections To test your Internet configuration DSL, Cable Modem, or LAN Internet Connections To set up Network preferences for the built-in Ethernet port Manual Configuration To set up a manual configurationDhcp Configuration To set up a Dhcp configurationPPPoE Configuration To set up a PPPoE connectionAppendix C Connecting to the Internet AirPort Extreme Wireless Connection Setting Up an AirPort Extreme Connection ManuallyTo check if you have access to an AirPort Extreme network Appendix C Connecting to the Internet To test your AirPort Extreme connection Troubleshooting Your Connection Cable Modem, DSL, and LAN Internet ConnectionsPPPoE Connections Network Connections Page Top Ten Questions How do I make my iBook G4 battery last longer? How does the Mac OS X interface work?Forgot my password. How do I reset it? Page Vcci Class B Statement European Community FCC Compliance StatementIndustry Canada Statement Radio and Television InterferenceExposure to Radio Frequency Energy Battery Disposal InformationLaser Information Mouse and Keyboard InformationTelephone Consumer Protection Act Telephone Line ProblemsInformation You Need in the United States Information You Need in CanadaInformation You Need in the United Kingdom Informationen fur Deutschland100 Information You Need in New Zealand Informations pour la FranceInformation You Need in Australia 101Page Index 103104 Index105 USB 106
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