Apple and the Environment

You might have to raise your chair so that your forearms and hands are at the proper angle to the keyboard. If this makes it impossible to rest your feet flat on the floor, you can use a footrest with adjustable height and tilt to make up for any gap between the floor and your feet. Or you can lower the desktop to eliminate the need for a footrest. Another option is to use a desk with a keyboard tray that’s lower than the regular work surface.

Built-In Display

Adjust the angle of the display to minimize glare and reflections from overhead lights and windows. Do not force the display if you meet resistance. The display is not designed to open past 135 degrees.

You can adjust the brightness of the screen when you take the computer from one work location to another, or if the lighting in your work area changes.

More information about ergonomics is available on the web: www.apple.com/about/ergonomics

Apple Inc. recognizes its responsibility to minimize the environmental impacts of its operations and products.

More information is available on the web: www.apple.com/environment

Learning More, Service, and Support

Your MacBook Pro does not have any user-serviceable parts, except the hard drive and memory. If you need service, contact Apple or take your MacBook Pro to an Apple Authorized Service Provider. You can find more information about your MacBook Pro through Help Center, online resources, System Information, and Apple Hardware Test.

Help Center

You can often find answers to your questions, as well as instructions and troubleshooting information, in Help Center on your Mac. Choose Help > Help Center from the menu bar.

Online Resources

For online service and support information, go to www.apple.com/support and choose your country from the pop-up menu. You can search the AppleCare Knowledge Base, check for software updates, or get help from Apple’s discussion forums.

System Information

To get information about your MacBook Pro, use System Information. It shows you what hardware and software is installed, the serial number and operating system version, how much memory is installed, and more. To open System Information, choose Apple () > About This Mac from the menu bar and then click More Info.

Apple Hardware Test

You can use the Apple Hardware Test (AHT) application to help determine if there’s a problem with one of the computer’s components, such as the memory or processor.

To use Apple Hardware Test: Disconnect all external devices from your computer except the power adapter. Restart your computer and hold down the D key as it starts up. When the AHT chooser screen appears, select the language for your location. Press the Return key or click the right arrow button. When the AHT main screen appears (after about 45 seconds), follow the onscreen instructions. If AHT detects a problem, it displays an error code. Make a note of the error code before pursuing support options. If AHT doesn’t detect a hardware failure, the problem might be software related.

AppleCare Service and Support

Your MacBook Pro comes with 90 days of technical support and one year of hardware repair warranty coverage at an Apple Retail Store or an Apple-authorized repair center, such as an Apple Authorized Service Provider. You can extend your coverage by purchasing the AppleCare Protection Plan. For information, visit www.apple.com/support/products

or visit the website address for your country listed later in this section.

If you need assistance, AppleCare telephone support representatives can help you with installing and opening applications, and troubleshooting. Call the support center number nearest you (the first 90 days are complimentary). Have the purchase date and your MacBook Pro serial number ready when you call.

Your 90 days of complimentary telephone support begins on the date of purchase.

United States: 1-800-275-2273 www.apple.com/support

Australia: (61) 1-300-321-456 www.apple.com/au/support

Canada: 1-800-263-3394

(English) www.apple.com/ca/support (French) www.apple.com/ca/fr/support

Ireland: (353) 1850 946 191 www.apple.com/ie/support

New Zealand: 00800-7666-7666 www.apple.com/nz/support

United Kingdom: (44) 0844 209 0611 www.apple.com/uk/support

Telephone numbers are subject to change, and local and national telephone rates may apply. A complete list is available on the web: www.apple.com/support/contact/phone_contacts.html

MD101LL/A, MD102LL/A, MD104LL/A, MD103LL/A specifications

The Apple ME294LL/A, ME665LL/A, ME864LL/A, MD102LL/A, and MD212LL/A represent a range of innovative technologies and user-friendly features catering to different needs and preferences in the Apple ecosystem. These models showcase Apple's commitment to design, functionality, and performance.

Starting with the ME294LL/A, this model is part of the MacBook Air line and boasts the hallmark thin and light design. It is powered by the Intel Core i5 processor, which offers robust performance for everyday computing needs. With a solid-state drive (SSD) and up to 8GB of RAM, users can experience swift boot times and seamless multitasking. Additionally, the Retina display provides vibrant colors and sharp details, enhancing the visual experience whether for productivity or entertainment.

The ME665LL/A, another MacBook variant, emphasizes portability coupled with impressive battery life. Users appreciate up to 12 hours of usage on a single charge, making it ideal for students and professionals on the go. The integrated FaceTime HD camera and dual microphones facilitate easy video calls and communication, while its aluminum unibody construction ensures durability and a premium feel.

Next is the ME864LL/A, which excels in storage with options for up to 256GB SSD, allowing users to store their essential files, photos, and applications without the worry of running out of space. Its lightweight design makes it easy to slip into a bag, while the ENERGY STAR certification underscores Apple’s commitment to environmental sustainability.

The MD102LL/A represents the iMac range, featuring a stunning 21.5-inch display that provides a perfect canvas for creative professionals. Equipped with powerful Intel processors and dedicated graphics, the iMac is tailored for graphic design, video editing, and other resource-intensive tasks. Additionally, the Thunderbolt ports allow for high-speed data transfer and connectivity to a wide array of peripherals.

Finally, the MD212LL/A also includes the larger form factor but takes it a step further with enhanced graphics capabilities. This model is ideal for gamers and creative professionals who demand not just performance but also superior graphics rendering. The iMac is designed with a streamlined aesthetic, integrating seamlessly into any workspace while offering powerful performance.

Each of these models showcases Apple's dedication to creating devices that are not only functional but also elegantly designed, making them appealing to a broad range of users. Whether you seek portability, aesthetics, or raw power, Apple’s offerings meet diverse needs while ensuring superior user experience and technology integration.