Aspire Digital 2920Z, 2420 manual Troubleshooting tips, Error messages Corrective action

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Troubleshooting

This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.

Troubleshooting tips

This notebook PC incorporates an advanced design that delivers onscreen error message reports to help you solve problems.

If the system reports an error message or an error symptom occurs, see "Error messages" below. If the problem cannot be resolved, contact your dealer. See "Requesting service" on page 42.

Error messages

If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action.

Error messages	Corrective action

CMOS battery bad	Contact your dealer or an authorized service center.

CMOS checksum error	Contact your dealer or an authorized service center.

Disk boot failure	Insert a system (bootable) disk into the floppy drive
	(A:), then press <Enter> to reboot.

Equipment	Press <F2> (during POST) to enter the BIOS utility,
configuration error	then press Exit in the BIOS utility to reboot.

Hard disk 0 error	Contact your dealer or an authorized service center.

Hard disk 0 extended	Contact your dealer or an authorized service center.
type error

I/O parity error	Contact your dealer or an authorized service center.

Keyboard error or no	Contact your dealer or an authorized service center.
keyboard connected

Keyboard interface	Contact your dealer or an authorized service center.
error

Memory size mismatch	Press <F2> (during POST) to enter the BIOS utility,
	then press Exit in the BIOS utility to reboot.

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Contents Users Guide Aspire 2920/2920Z/2420 SeriesPage Information for your safety and comfort Safety instructionsTurning the product off before cleaning Using electrical power Product servicing Guidelines for safe battery usagePotentially explosive environments Replacing the battery packMedical devices Additional safety informationTelephone line safety Operating environmentPotentially explosive environments VehiclesMercury advisory Emergency calls Disposal instructionsTips and information for comfortable use Taking care of your vision Finding your comfort zoneDeveloping good work habits Federal Communications Comission Declaration of ConformityDeclaration of Conformity Xiv Turning your computer on and off Basic care and tips for using your computerFirst things first Your guidesTaking care of your AC adapter Taking care of your computerTaking care of your battery pack Cleaning and servicingPlease refer to Frequently asked questions on Xviii Contents Using the keyboard Securing your computer Power management Acer eRecovery Management Empowering Technology password Acer Empowering TechnologyAcer eNet Management Empowering Technology To switch between power plans Acer ePower ManagementUsing power plans To create a new power planBattery status To delete a power planAcer eAudio Management Acer ePresentation Management Acer eDataSecurity Management for selected models Acer eLock Management Empowering Technology Acer eRecovery Management Empowering Technology Acer eSettings Management Windows Mobility Center Top view Your Acer notebook tourIcon Item Description Closed front view Left viewIcon Description Right view Rear view Base view Specifications Wlan English Acpi Function Description IndicatorsIcon Function Description Easy-launch buttonsTouchpad Function Left button Right button 3 Main touchpad Touchpad basicsLock key Description Using the keyboardDesired access Num Lock on Num Lock off Lock keys and embedded numeric keypadKeyDescription Windows keysHotkeys Euro symbol Special keysUS dollar sign Ejecting the optical CD or DVD drive tray Using a computer security lockAudio Adjusting the volumeAcer GridVista dual-display compatible Using the system utilitiesLaunch Manager Norton Internet Security How do I check for viruses?Select Tasks & Scans English Frequently asked questions Nothing appears on the screenNo audio is heard from the computer Want to set up my location to use the internal modem Keyboard does not respondPrinter does not work English Requesting service International Travelers Warranty ITWBefore you call Battery pack Battery pack characteristicsMaximizing the batterys life Installing and removing the battery pack Charging the battery Checking the battery levelOptimising battery life Situation Recommended Action Battery-low warningAcer Arcade for selected models Finding and playing content SettingsDisplay Settings Player controls Audio SettingsArcade controls Navigation controlsVirtual keyboard Background modeCinema Slide Show settings AlbumEditing Pictures Editing video VideoPlaying a video file SnapshotMusic Make DVDsAuthoring CD/DVDs File type compatibility Acer Arcade Deluxe for selected models Remote control for selected models Remote functions DVDivine Starting Acer Arcade DeluxeVideoMagician DV WizardEnglish Preparing the computer Disconnecting from the desktopTaking your notebook PC with you Moving aroundTaking the computer home What to bring to meetingsWhat to take with you Setting up a home office Traveling with the computerSpecial considerations What to bring with you Traveling internationally with the computerUsing a computer security lock Using passwordsSecuring your computer Setting passwords Entering passwordsExpanding through options Connectivity optionsFax/data modem Universal Serial Bus USB Built-in network featureExpressCard Inserting an ExpressCardEjecting an ExpressCard Installing memory Password Bios utilityBoot sequence Enable disk-to-disk recoveryUsing software Playing DVD moviesRegion code Country or region Power management Create backup Acer eRecovery ManagementRestore and recovery Burn backup discEnglish Troubleshooting tips Error messagesError messages Corrective action English Regulations and safety notices FCC noticeOperation conditions Modem notices Remarque à lintention des utilisateurs canadiensDeclaration of Conformity for EU countries List of applicable countries TBREnglish Laser compliance statement LCD pixel statementMacrovision copyright protection notice Article 3.1b EMC Article 3.1a Health and SafetyRadio device regulatory notice General European Union EUEnglish FCC RF safety requirement English LCD panel ergonomic specifications CD-ROM IndexEnglish