Acer 100 Series manual Image is not full-screen, No audio is heard from the computer

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60	3 Troubleshooting your computer

Image is not full-screen.

Make sure that the resolution is set to 1024x768 which the system supports natively. Right-click on your Windows desktop and select Properties to bring up the Display Properties dialog box. Then click on the Settings tab to make sure the resolution is set to the appropriate resolution. Resolutions lower than the specified resolution are not full-screen on the computer or on an external monitor.

No audio is heard from the computer.

Check the following:

•The volume may be muted. In Windows, look at the volume control (speaker) icon on the taskbar. If it is crossed-out, click on the icon and deselect the Mute option.

•The speakers may be turned off. Press Fn-F8to turn the speakers on (this hot key also turns the speakers off).

•The volume level may be too low. In Windows, look at the volume control icon on the taskbar. You can also use the volume control buttons to adjust the volume. See “Hot keys” on page 20.

•If headphones, earphones or external speakers are connected to the line-out port on the computer’s right panel, the internal speakers automatically turn off.

The keyboard does not respond.

Try attaching an external keyboard to the USB connector on the computer’s rear. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose.

The infrared port does not work.

Check the following:

•Make sure that the infrared ports of the two devices are facing each other (+/- 15 degrees) a maximum of 1 meter apart.

•Make sure that there is a clear path between the two infrared ports. Nothing should be blocking the ports.

•Make sure that you have the appropriate software running on both devices (for file transfers) or that you have the appropriate drivers (for printing to an infrared printer).

•During the POST, press F2 to access the BIOS Utility and verify that

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Contents TravelMate 100 series Page First things first Your guidesBasic care and tips for using your computer Connecting your computerPage Click on Start, Turn off Computer then click Turn Off Taking care of your computer Taking care of your battery packTaking care of your AC adapter Cleaning and servicing Contents Troubleshooting your computer Appendix a Specifications Appendix B Notices IndexTravelMate Page Front view TravelMate tourDescription Getting to know your TravelMate Left view Right view Rear view Bottom view Description Using your computer in tablet mode Switching to tablet modePage Getting to know your TravelMate Switching to computer mode Display FeaturesPerformance MultimediaHuman-centric design and ergonomics ExpansionIndicators Icon Function DescriptionPage Lock keys Using the keyboardSpecial keys Lock key DescriptionDesired access Num lock on Num lock off Embedded numeric keypadHot keys Windows keysKey Description Hot key Icon Function Description Euro symbol Launch key Default application Launch KeysEmail checking function Touchpad Touchpad basicsApplications Function Left button Right Center Tap Button ButtonsOptical drive StorageHard disk Playing DVD moviesOptimizing the DVD movie playback Region code Country or regionAdjusting the volume AudioPower management Moving around Disconnecting from the desktopMoving around with your TravelMate Preparing the computerWhat to bring to short meetings Taking the computer homeWhat to bring to long meetings What to bring with you Setting up a home officeSpecial considerations Traveling with the computer Traveling internationally with the computerSpecial considerations Using the Smart Card Using a computer security lockSecuring your computer Page Registering your Smart Card Running PlatinumSecurePlatinumSecure Options Smart Card Manager Change PasswordEncrypt/Decrypt Running PlatinumKey Using passwords Entering passwords Setting passwords Computer Page Connectivity options Expanding through optionsFax/data modem Built-in network feature Fast infraredUniversal Serial Bus Connecting your optical drive IeeeInserting a PC Card PC Card slotsEjecting a PC Card Memory upgrade Upgrade optionsInstalling memory Page Launch Manager Click on Start, Programs, then Notebook ManagerLaunch Manager and 802.11b Wireless LAN Bios Utility Troubleshooting your Page Frequently-asked questions Nothing appears on the screenKeyboard does not respond Image is not full-screenNo audio is heard from the computer Infrared port does not workWant to set up my location to use the internal modem Click on Start, Settings, Control PanelTroubleshooting tips Error messages Error Messages Corrective ActionError Messages Corrective Action International Traveler’s Warranty ITW Requesting serviceBefore you call Troubleshooting your computer Specifications Page Data storage MicroprocessorMemory Display and videoEnvironment Weight and dimensionsPorts SystemPower OptionsAppendix a Specifications Appendix B This appendix lists the general notices of your computer FCC notice Use conditionsRemarque à l’intention des utilisateurs canadiens Important safety instructionsModem notices CTRPage Lithium battery statement Laser compliance statementYear 2000 compliance statement VarningMacrovision copyright protection notice Tick noticeIndex CD-ROM