60 | 3 Troubleshooting your computer |
Image is not full-screen.
Make sure that the resolution is set to 1024x768 which the system supports natively.
No audio is heard from the computer.
Check the following:
•The volume may be muted. In Windows, look at the volume control (speaker) icon on the taskbar. If it is
•The speakers may be turned off. Press
•The volume level may be too low. In Windows, look at the volume control icon on the taskbar. You can also use the volume control buttons to adjust the volume. See “Hot keys” on page 20.
•If headphones, earphones or external speakers are connected to the
The keyboard does not respond.
Try attaching an external keyboard to the USB connector on the computer’s rear. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose.
The infrared port does not work.
Check the following:
•Make sure that the infrared ports of the two devices are facing each other (+/- 15 degrees) a maximum of 1 meter apart.
•Make sure that there is a clear path between the two infrared ports. Nothing should be blocking the ports.
•Make sure that you have the appropriate software running on both devices (for file transfers) or that you have the appropriate drivers (for printing to an infrared printer).
•During the POST, press F2 to access the BIOS Utility and verify that