Alienware M17X manual Basic Hints and Tips

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CHAPTER 5: TROUBLESHOOTING

Basic Hints and Tips

• Computer does not power on: Is your AC adapter cable securely connected to a working electrical outlet? If connected to a power strip, ensure that the strip is actually working.

• Connections: Check all the cables to ensure that there are no loose connections anywhere.

• Power Savings: Ensure that your computer is not in hibernate or standby mode by pressing the power button for less than 4 seconds. The power status light will fade from blue to black while in standby mode; in hibernate mode it will be off.

• Brightness: Check and adjust the brightness of the display by pressing the key combinations <Fn><F4> or <Fn><F5>.

• Display Choice: Press the key combination <Fn><F6> to ensure that the computer is not set to “External Only” display.

• Use only the AC adapter that shipped with your laptop.

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Contents Page Page Alienware M17x Mobile Manual Page Contents CONTENTS CONTENTS Page Page Page Chapter Setting UP Your Laptop Before Setting Up Your Laptop Product Documentation and Media Placing Your LaptopConnect the AC Adapter Press the Power Button Connect the Network Cable Optional Set Up Microsoft Windows Set Up WirelessHD Optional Set Up Wireless Display Optional Setting Up a Wired Connection Connect to the Internet OptionalSetting Up a Wireless Connection Setting Up Your Internet Connection Getting to Know Your Laptop Left View Features Getting to Know Your LaptopGetting to Know Your Laptop Getting to Know Your Laptop Right View Features Getting to Know Your Laptop Back View Features Display Features Getting to Know Your Laptop Computer Base and Keyboard Features Getting to Know Your Laptop Status Lights Caps Lock LightMedia Control Keys Power Button On AC adapter FI Suspend Mode Function KeysF5 Decrease Display Brightness F11 AlienFX on/off Using Your Laptop Connecting External Displays Alienware Command CenterConnecting a Display USING Your Laptop USING Your Laptop Extending the Desktop Using Removable Media and Cards Using the Optical Drive DVD±R/WUsing the Integrated Camera Using the Wireless ControlFastAccess Facial Recognition Turning the Camera On and OffBattery Pack Power Management Understanding Power ConsumptionCustomizing Your Power Settings Reducing Power ConsumptionNVidia Optimus Technology Optional Changing the Application Profile Settings Free Fall Sensor Configuring the Bios System SetupEntering System Setup System Setup ScreensSystem Setup Options CPU Intel SpeedStep High Definition CPU Turbo Mode Charger Behavior Override Turbo Memory Frequency DGX CD/DVD/BD Exit Saving USING Your Laptop Installing and Replacing Components Before You Begin Turning Off Your Computer Before Working Inside Your Computer INSTALLING and Replacing COMPONENTS Replacing the Battery Pack Battery bay Battery pack Battery latch Upgrading or Replacing Memory Removing the Memory Modules Screws Compartment door Memory module Notch Spring locks Memory module connector Tab Upgrading or Replacing the Hard Drives Removing the Hard DrivesScrews Compartment door Pull tab Captive screws Primary hard-drive assembly Pull tab Captive screws Secondary hard-drive assembly Hard drive Screws Hard-drive bracket Hard drive Interposer INSTALLING and Replacing COMPONENTS Troubleshooting Basic Hints and Tips Backup and General Maintenance Things to check Software Diagnostic Tools TROUBLESHOOTING Answers to Common Problems SystemComputer fails the Post Computer stops responding or a solid blue screen appearsProgram stops responding or crashes repeatedly Other software problems TROUBLESHOOTING Allow the computer to cool before turning it on Hard Drive ProblemsRun Check Disk Memory errors detected on startup MemoryDisplay If the display is blankPower TROUBLESHOOTING System Recovery AlienRespawn Basic AlienRespawn100 Upgrading to AlienRespawn Professional 101My Dell Downloads Dell DataSafe Online Backup Optional102 Specifications 104 PECIFICATIONS105 106 107 USB108 109 110 111 112 113 114 115 116 117 118 Appendix Computer Setup 120Electrostatic Discharge ESD Warning Computer Use121 General Safety Precautions When You Should Contact AlienwareReplacement Components or Accessories 122Contacting Alienware 123Websites 124125
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