Acer 3210Z System Check Procedures, External Diskette Drive Check, External CD-ROM Drive Check

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System Check Procedures

External Diskette Drive Check

If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains:

1.Reconnect the external diskette drive/DVD-ROM module.

2.Replace the external diskette drive/CD-ROM module.

3.Replace the main board.

External CD-ROM Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.

Do the following to select the test device:

1.Boot from the diagnostics diskette and start the diagnostics program.

2.See if CD-ROM Test is passed when the program runs to CD-ROM Test.

3.Follow the instructions in the message window.

If an error occurs, reconnect the connector on the System board. If the error still remains:

1.Reconnect the external diskette drive/CD-ROM module.

2.Replace the external diskette drive/CD-ROM module.

3.Replace the main board.

Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is to be tested.

If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board.

If the keyboard cable connection is correct, run the Keyboard Test.

If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU:

1.Reconnect the keyboard cables.

2.Replace the keyboard.

3.Replace the main board.

The following auxiliary input devices are supported by this computer: Numeric keypad

External keyboard

If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

Memory check

Memory errors might stop system operations, show error messages on the screen, or hang the system.

1.Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board.

2.Go to the diagnostic memory in the test items.

3.Press F2 in the test items.

4.Follow the instructions in the message window.

NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.

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Chapter 4

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Contents Acer TravelMate 3210Z Series Date Chapter Updates Revision HistoryCopyright DisclaimerConventions Screen MessagesPreface Page Table of Contents Troubleshooting Jumper and Connector LocationsFRU Field Replaceable Unit List System Specifications FeaturesAudio System Block Diagram DDR II SodimmBoard Layout Top ViewFor this model Bottom ViewPort for this model Acer ezDock No ezDock for thisTravelMate tour Front ViewIcon Description Closed Front View Left View Right View Rear Panel Bottom Panel Indicators Icon Function DescriptionLaunch key Default application Easy-launch KeysTouchpad Touchpad BasicsChapter Lock Keys and embedded mumeric keypad Using the KeyboardDesired Access Num Lock On Num Lock Off Lock Key DescriptionWindows Keys Key Icon DescriptionHot Keys Hot Key Icon Function DescriptionChapter Euro symbol Special KeyProcessor Hardware Specifications and ConfigurationsSpecification Second Level CacheIR Interface No IR Interface for this model Memory CombinationsLAN Interface Modem InterfaceBluetooth Interface Wireless Module 802.11b/g optional deviceHard Disk Drive Interface Combo Drive Interface DVD-Dual InterfaceSOSW-833S Audio Interface USB Port Video InterfaceVideo Memory Ieee 1394 Port No Ieee Port for this modelBattery System Board Major ChipsKeyboard QDI CMO LCD 14.1 inchLCD Inverter YEC YNV-C01System Power Management AC AdaptorChapter Bios Setup Utility System UtilitiesNavigating the Bios Utility MainUuid MainParameter Description CPUParameter Description Auto Parameter Description Format/Option Parameter Description Options Disabled/EnabledAdvanced 64MB/128MB/DVMTSecurity Parameter Description OptionBoot Boot DeviceExit Table below describes the parameters in this screenBios Flash Utility Chapter Machine Disassembly and Replacement General Information Disassembly Procedure Flowchart Screw List Removing the Battery Pack Removing the Wireless LAN Card and the HDD Module Removing the ODD Module and the LCD module Chapter Chapter Disassembling the Main Unit Disassembling the Lower Case Assembly Chapter Disassembling the LCD Module Disassembling the External Modules Troubleshooting Symptoms Verified Go ToExternal CD-ROM Drive Check System Check ProceduresExternal Diskette Drive Check Keyboard or Auxiliary Input Device CheckPower System Check Check the Battery Pack Touchpad checkPower-On Self-Test Post Error Message Index of Error Messages Error Message ListError Messages FRU/Action in Sequence No beep Error Messages FRU/Action in Sequence Insyde MobilePro Bios Post Beep Code and Post Messages Beep Code Message DescriptionRebooting No Interrupts from TimerBoot Sector 0 has Changed Unexpected AmountIndicator-Related Symptoms Index of Symptom-to-FRU Error MessageLCD-Related Symptoms Power-Related SymptomsSpeaker-Related Symptoms PCMCIA-Related SymptomsMemory-Related Symptoms Power Management-Related SymptomsPeripheral-Related Symptoms Keyboard/Touchpad-Related SymptomsModem/LAN-Related Symptoms Intermittent Problems Undetermined Problems DimmChapter Jumper and Connector Locations Bottom View FRU Field Replaceable Unit List Exploded Diagram SystemUpper Case Assembly Lower Case Assembly LCD Module HDD Module ODD Module TravelMate 2400/3210/3220 FRU List Power CORD-CHINA Bluetooth CablePower CORD-AUS Power CORD-DENMARKLower CASE- NON UMA Upper CASE-TMLower CASE- UMA WAY ButtonIntel Pentium M 1.73G 2M 533FSB Intel Pentium M Dothan 1.6GHZ 2MUfcbga SL7EG B-1 Stepping Intel Pentium M 1.6G 2M 533FSB Intel Pentium M 1.87G 2M 533FSBODD Super Multi Module 8X Panasonic UJ ODD DVD Dual Module 8X Hlds GWA-4082NODD DVD Dual 8X Drive Hlds GWA-4082N ODD Super Multi 8X Drive Panasonic UJKeyboard Darfon US International HDD DoorKeyboard Darfon Chinese Keyboard Darfon ThaiLCD LCD Bezel LCD LCD Wire CableLCD LCD Panel with Logo W/ANTENNA TM LCD LCD Bracket SETLCD LCD Panel with Logo W/O Antenna 6M.TAAV5.008 Module Glare CMO N141l 1-L03 W/O ANT-TM Memory Mainboard 915GM UMA Glan W Mainboard 915PM for VGA Glan WReader Pcmcia Slot W/O CPU Pcmcia Slot W/O Reader CPU MemorySpeaker SET R&L Rubber Foot TWO PinsTouchpad LCD Rubber PADChapter Index