Acer 3240 Series, 3280 Series manual Troubleshooting tips, Error messages Corrective action

Page 99

81

Troubleshooting

This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.

Troubleshooting tips

This notebook PC incorporates an advanced design that delivers onscreen error message reports to help you solve problems.

If the system reports an error message or an error symptom occurs, see "Error messages" below. If the problem cannot be resolved, contact your dealer. See "Requesting service" on page 46.

Error messages

If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action.

Error messages

Corrective action

 

 

CMOS battery bad

Contact your dealer or an authorized service center.

 

 

CMOS checksum error

Contact your dealer or an authorized service center.

 

 

Disk boot failure

Insert a system (bootable) disk into the floppy drive

 

(A:), then press <Enter> to reboot.

 

 

Equipment

Press <F2> (during POST) to enter the BIOS utility,

configuration error

then press Exit in the BIOS utility to reboot.

 

 

Hard disk 0 error

Contact your dealer or an authorized service center.

 

 

Hard disk 0 extended

Contact your dealer or an authorized service center.

type error

 

 

 

I/O parity error

Contact your dealer or an authorized service center.

 

 

Keyboard error or no

Contact your dealer or an authorized service center.

keyboard connected

 

 

 

Keyboard interface

Contact your dealer or an authorized service center.

error

 

 

 

Memory size mismatch

Press <F2> (during POST) to enter the BIOS utility,

 

then press Exit in the BIOS utility to reboot.

 

 

English

Image 99
Contents Users Guide TravelMate 3290/3280/3240 SeriesPage Information for your safety and comfort Safety instructionsTurning the product off before cleaning Using electrical power Product servicing Replacing the battery packMedical devices Additional safety informationTelephone line safety Operating environmentPotentially explosive environments VehiclesMercury advisory Emergency calls Disposal instructionsTips and information for comfortable use Taking care of your vision Finding your comfort zoneDeveloping good work habits Turning your computer on and off Basic care and tips for using your computerFirst things first Your guidesTaking care of your computer Taking care of your AC adapterClick on Start, Turn Off Computer, then click on Turn Off Taking care of your battery pack Cleaning and servicingPlease refer to Frequently asked questions on Contents Battery pack Using a computer security lock AudioUsing the system utilities Frequently asked questionsPower management Acer eRecovery Management Securing your computerExpanding through options Index Regulations and safety noticesEmpowering Technology password Acer Empowering TechnologyAcer eNet Management Empowering Technology To switch between power plans Acer ePower ManagementUsing power plans To create a new power planBattery status To delete a power planAcer ePresentation Management Acer eDataSecurity Management Acer eLock Management Empowering Technology Acer eRecovery Management Empowering Technology Acer eSettings Management Windows Mobility Center Empowering Technology Your Acer notebook tour Front viewDescription Icon Description Closed front view# Icon Description Left view NTSC/PAL Right viewIcon Item Description Rear viewBase view Specifications English English English English Acpi English Function Description IndicatorsEasy-launch buttons Easy-launch button Default applicationTouchpad basics TouchpadFunction Left button Right Main touchpad Center Button Lock keys and embedded numeric keypad Using the keyboardKeyDescription Windows keysHotkeys Decreases the screen brightness Euro symbol Special keyUS dollar sign Ejecting the optical CD or DVD drive tray Using a computer security lockAudio Adjusting the volumeAcer GridVista dual-display compatible Using the system utilitiesLaunch Manager Norton Internet Security How do I check for viruses?Select Tasks & Scans Frequently asked questions Nothing appears on the screenImage is not full-screen Printer does not work No audio is heard from the computerKeyboard does not respond Infrared port does not workWant to set up my location to use the internal modem Requesting service International Travelers Warranty ITWBefore you call Battery pack Battery pack characteristicsMaximizing the batterys life Installing and removing the battery pack Charging the battery Checking the battery levelOptimising battery life Situation Recommended Action Battery-low warningAcer Arcade for selected models Finding and playing content SettingsDisplay Settings Player controls Audio SettingsArcade controls Navigation controlsVirtual keyboard Background modeCinema Slide Show settings AlbumEditing Pictures Editing video VideoPlaying a video file SnapshotMusic Make DVDsAuthoring CD/DVDs File type compatibility Acer Arcade Deluxe for selected models DVDivine Starting Acer Arcade DeluxeVideoMagician DV WizardEnglish Preparing the computer Disconnecting from the desktopTaking your notebook PC with you Moving aroundTaking the computer home What to bring to meetingsWhat to take with you Setting up a home office Traveling with the computerSpecial considerations What to bring with you Traveling internationally with the computerUsing a computer security lock Using passwordsSecuring your computer Setting passwords Entering passwordsExpanding through options Connectivity optionsFax/data modem Fast Infrared FIR Built-in network featureIeee 1394 port Universal Serial Bus USBPC Card slot Inserting a PC CardEjecting a PC Card ExpressCard Inserting an ExpressCardEjecting an ExpressCard Installing memory Password Bios utilityBoot sequence Enable disk-to-disk recoveryUsing software Playing DVD moviesRegion code Country or region Power management Create backup Acer eRecovery ManagementRestore and recovery Burn backup discEnglish Troubleshooting tips Error messagesError messages Corrective action English Regulations and safety notices FCC noticeOperation conditions Modem notices Remarque à lintention des utilisateurs canadiensDeclaration of Conformity for EU countries List of applicable countries TBREnglish Laser compliance statement LCD pixel statementMacrovision copyright protection notice Article 3.1b EMC Article 3.1a Health and SafetyRadio device regulatory notice General European Union EUEnglish FCC RF safety requirement English Federal Communications Comission Declaration of Conformity Acer Computer Shanghai Limited Declaration of Conformity for CE MarkingLCD panel ergonomic specifications CD-ROM IndexEnglish

3280 Series, 3240 Series, 3290 Series specifications

The Acer 3290, 3240, and 3280 series are part of Acer’s extensive lineup of laptops designed to cater to a variety of users, from students to professionals. Each series offers unique features, technologies, and characteristics that set them apart in the competitive market of portable computing.

The Acer 3290 series is known for its balance of performance and affordability. Equipped with AMD processors, the 3290 series delivers reliable performance for everyday tasks such as web browsing, word processing, and multimedia consumption. Its integrated graphics handle casual gaming and HD video playback without significant hiccups. The 15.4-inch display provides a decent resolution, making it suitable for streaming and productivity tasks. The laptop's build quality is resilient, featuring a sleek chassis that is both lightweight and easy to carry, making it a suitable option for students and professionals on the move.

Moving on to the Acer 3240 series, this line places an emphasis on enhanced security and usability. It integrates features like a biometric fingerprint reader, allowing users to easily secure their devices without the hassle of remembering passwords. The 3240 series typically utilizes Intel processors, providing a smooth operating experience and superior power management, which is essential for users who need prolonged battery life. The ergonomic keyboard and touchpad improve usability, making it comfortable for extended typing sessions. Additionally, the series often comes with advanced connectivity options, including multiple USB ports and HDMI output, ensuring compatibility with numerous peripherals.

Lastly, the Acer 3280 series focuses on multimedia capabilities, making it an excellent choice for entertainment enthusiasts. The 3280 models generally feature larger and higher-resolution displays, providing vibrant visuals for movies and gaming. Coupled with enhanced audio systems, these laptops ensure an immersive experience. This series also incorporates powerful processors, both from AMD and Intel, which handle demanding software and applications. Furthermore, the inclusion of dedicated graphics options enhances the gaming experience and allows for faster rendering of graphics-intensive tasks.

In summary, the Acer 3290, 3240, and 3280 series each emphasize different strengths—performance, security, and multimedia capabilities. As a result, users can choose the series that best fits their personal needs, ensuring a tailored and satisfying computing experience. With solid construction, reliable performance, and a variety of features, Acer continues to deliver laptops that meet the diverse demands of modern users.