Acer EFL50 manual Troubleshooting tips, Error messages Corrective action

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Troubleshooting

This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.

Troubleshooting tips

This notebook computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems.

If the system reports an error message or an error symptom occurs, see "Error messages" below. If the problem cannot be resolved, contact your dealer. See "Requesting service" on page 25.

Error messages

If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action.

Error messages	Corrective action
CMOS battery bad	Contact your dealer or an authorized service center.

CMOS checksum error	Contact your dealer or an authorized service center.

Disk boot failure	Insert a system (bootable) disk into the floppy drive
	(A:), then press <Enter> to reboot.

Equipment	Press <F2> (during POST) to enter the BIOS utility,
configuration error	then press Exit in the BIOS utility to reboot.

Hard disk 0 error	Contact your dealer or an authorized service center.

Hard disk 0 extended	Contact your dealer or an authorized service center.
type error

I/O parity error	Contact your dealer or an authorized service center.

Keyboard error or no	Contact your dealer or an authorized service center.
keyboard connected

Keyboard interface	Contact your dealer or an authorized service center.
error

Memory size mismatch	Press <F2> (during POST) to enter the BIOS utility,
	then press Exit in the BIOS utility to reboot.

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Contents

Aspire 3600/5500 Series Users GuidePage Basic care and tips for using your computer First things firstYour guides Turning your computer on and offTaking care of your computer Taking care of your AC adapterTaking care of your battery pack Cleaning and servicingPlease refer to Frequently asked questions on Operation conditionsContents Acer Arcade for selected models Taking your notebook PC with youPower management Acer eRecovery TroubleshootingRegulations and safety notices Securing your computerAn Aspire tour Front viewDescription See Easy-launch buttons on page 10 for moreClosed front view Icon DescriptionLeft view Icon Description Battery Powers the computer Right viewRear view # Icon DescriptionBase view Specifications AspireEnglish English Indicators Icon Function DescriptionLaunch key Default application Easy-launch buttonsTouchpad Touchpad basicsFunction Left button Right Main touchpad Center Button Using the keyboard Lock keys and embedded numeric keypadWindows keys HotkeysHotkey Icon Function Description Fn + F1 Fn + F2EManager. See Acer eManager on Fn + F3Euro symbol Special keysUS dollar sign Using a computer security lock Ejecting the optical CD or DVD drive trayAdjusting the volume AudioUsing the system utilities Acer eManagerTo set the key, see Easy-launch buttons on Acer GridVista dual-display compatible Launch Manager Frequently asked questions Nothing appears on the screenImage is not full-screen No audio is heard from the computer Keyboard does not respondInfrared port does not work selected models only Printer does not workWant to set up my location to use the internal modem Click on Start, Settings, Control PanelRequesting service International Travelers Warranty ITWBefore you call You are required to provide the following information Name Acer Arcade for selected models Arcade hotkeys Finding and playing content SettingsArcade controls Cinema Navigation controlsPlayer controls DVD settings VideoLanguage Album Slideshow settings VideoPlaying a video file Music Video authoringBurner Copy Back up your CD/DVD collectionAudio Create your own greatest hits CDs Data Store files simply and easilyDisconnecting from the desktop Taking your notebook PC with youMoving around Preparing the computerTaking the computer home What to take to short meetingsWhat to take to long meetings Setting up a home office Traveling with the computerWhat to take with you Special considerationsTraveling internationally with the computer What to bring with youUsing a computer security lock Using passwordsSecuring your computer Entering passwords Setting passwordsExpanding through options Connectivity optionsFax/data modem Built-in network feature Fast Infrared selected models onlyUniversal Serial Bus USB Ieee 1394 port selected models onlyPC Card slot Inserting a PC CardEjecting a PC Card Bios utility Boot sequenceInstalling memory Enable disk-to-disk recovery PasswordUsing software Playing DVD movies Power management Acer eRecovery Create backupRestore from backup Create factory default image CDRe-install bundled software without CD Change password Troubleshooting tips Error messagesError messages Corrective action English Regulations and safety notices Energy Star guidelines complianceFCC notice Operation conditions Remarque à lintention des utilisateurs canadiensDeclaration of Conformity for EU countries Modem notices TBRList of applicable countries English Important safety instructions Laser compliance statement LCD pixel statement Macrovision copyright protection noticeRadio device regulatory notice General European Union EU EN 61000-3-2/-3FCC RF safety requirement Exposure of humans to RF fields RSS-102 Federal Communications Comission Declaration of Conformity EFL50Declaration of Conformity for CE Marking Index English