Acer 4020 Index of Symptom-to-FRU Error Message, LCD-Related Symptoms, Indicator-Related Symptoms

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Index of Symptom-to-FRU Error Message

LCD-Related Symptoms

Symptom / Error

Action in Sequence

 

 

LCD backlight doesn't work

Enter BIOS Utility to execute “Load Setup Default Settings”, then

LCD is too dark

reboot system.

LCD brightness cannot be adjusted

Reconnect the LCD connectors.

LCD contrast cannot be adjusted

Keyboard (if contrast and brightness function key doesn't work).

 

LCD inverter ID

 

LCD cable

 

LCD inverter

 

LCD

 

System board

 

 

Unreadable LCD screen

Reconnect the LCD connector

Missing pels in characters

LCD inverter ID

Abnormal screen

LCD cable

Wrong color displayed

LCD inverter

 

LCD

 

System board

 

 

LCD has extra horizontal or vertical lines

LCD inverter ID

displayed.

LCD inverter

 

LCD cable

 

LCD

 

System board

 

 

Indicator-Related Symptoms

Symptom / Error

Action in Sequence

 

 

Indicator incorrectly remains off or on, but system

Reconnect the inverter board

runs correctly

Inverter board

 

System board

 

 

Power-Related Symptoms

Symptom / Error

Action in Sequence

 

 

Power shuts down during operation

Power source (battery pack and power adapter). See “Power

 

System Check” on page 65.

 

Battery pack

 

Power adapter

 

Hard drive & battery connection board

 

System board

 

 

The system doesn’t power-on.

Power source (battery pack and power adapter). See “Power

 

System Check” on page 65.

 

Battery pack

 

Power adapter

 

Hard drive & battery connection board

 

System board

 

 

The system doesn’t power-off.

Power source (battery pack and power adapter). See “Power

 

System Check” on page 65.

 

Hold and press the power switch for more than 4 seconds.

 

System board

 

 

Battery can’t be charged

See “Check the Battery Pack” on page 65.

 

Battery pack

 

System board

 

 

Chapter 4

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Contents Acer TravelMate 4020 Series Revision History Disclaimer CopyrightScreen Messages ConventionsPreface Page Chapter FeaturesStorage Battery Top View Mainboard PlacementRear View Description 5V / 3.3V Block DiagramOutlook View Open ViewDescription Icon Description Front PanelLeft View Right View Power jack Connects to an AC adapter External display port Bottom View Indicators Easy-launch buttons Touchpad Basics TouchpadLock keys and embedded numeric keypad Using the KeyboardLock Key Description Desired action Num Lock on Num Lock offKey Description Hot KeysHot Key Function Description Special KeysUS dollar sign Euro symbolAcer eManager Using System UtilitiesLaunch Manager Processor Specification Hardware Specifications and ConfigurationsSystem Board Major Chips L2 CacheLAN Interface Specification System Memory SpecificationModem/Bluetooth Interface Specification USB Port SpecificationKeyboard Specification Pcmcia Port SpecificationPackage configuration Battery SpecificationLCD 15.4 Wxga Specification Mechanical SpecificationsMechanical Specification SpecificationsAC Adapter Specification Input RequirementsOutput Ratings CC mode Output Ratings CV modeDynamic Output Characteristics Power Management Acpi ModeLogical Configuration Dimensions and Weight DetailsEnvironmental Requirements Data Storage PhysicalToshiba Physical & Environmental Specs Dimensions/Weight Nominal Power RequirementsAmbient Temperature Reliability Characteristics Error RatesPreventive Maintenance System Utilities Bios Setup UtilityParameter Description InformationUuid Main Advanced Security Boot ExitF12 Boot Menu Advanced Security Boot ExitParameter Description Option SecurityDisabled Set Supervisor/User PasswordCharacters 0-9,A-Z not case sensitive EnterSetup Notice Changes have been saved Continue Exit BootExit Info Main Advanced Security BootChapter Machine Disassembly and Replacement Before You Begin General InformationChapter Disassembly Procedure Flowchart Description Screw ListRemoving the Battery Pack Removing the HDD Module Removing the Memory and the Wireless LAN CardRemoving the Thermal Module and CPU Removing the ODD Module Removing the LCD Module Disassembling the Main Unit Disassembling the Upper Case Assembly Disassembling the Lower Case Assembly Chapter Disassembling the LCD Module Chapter Disassembling the Optical Drive Module Disassembling the External ModulesChapter Troubleshooting External Diskette Drive Check System Check ProceduresExternal CD-ROM Drive Check Keyboard or Auxiliary Input Device CheckMemory check Power System CheckTouchpad Check Power-on Self-Test Error Messages Index of Error Messages Error Code ListError Message List CPU ID No beep Error Messages FRU/Action in Sequence Code Beeps Post Routine Description Phoenix Bios Beep CodesCode Beeps Post Routine Description Chapter Code Beeps Post Routine Description LCD-Related Symptoms Index of Symptom-to-FRU Error MessageIndicator-Related Symptoms Power-Related SymptomsMemory-Related Symptoms PCMCIA-Related SymptomsSpeaker-Related Symptoms Power Management-Related SymptomsPeripheral-Related Symptoms Keyboard/Touchpad-Related SymptomsModem-Related Symptoms Intermittent Problems Dimm Undetermined ProblemsChapter Top View Jumper and Connector LocationsRear View VGA RAM RTC Jumper FRU Field Replaceable Unit List Exploded Diagram Illustration Part Name Description Acer P/N Touch PAD Board ZL1A Touch PAD Lower Case W ZL3A Base Assy W/O DVD/CDRW Combo ZI6 Combo SBW-242C DVD Dual Drive ZL6 DVD Rwdual ZL1A K/B EUGO-U/I LCD Cable 15 ZL1A 15 LCD Cabel LCD Module 15 ZL1 15 LCD SXGA+ LCD Module 15.4 ZL1A 15.4 LCD Wxga Samsung LTN154X3 Samsung Panel UMA W/PCMCIA Slot CPU Memory Memory DDR333 Name Plate ZL3A Name Plate S Screw M2.5*4L-BZN ET2S Screw 100 Chapter