Acer 4650 Series, 4150 Series manual Troubleshooting tips, Error messages Corrective action

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Troubleshooting

This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer by yourself. Contact your dealer or an authorized service center for assistance.

Troubleshooting tips

This notebook computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems.

If the system reports an error message or an error symptom occurs, see "Error messages" below. If the problem cannot be resolved, contact your dealer. See "Requesting service"on page 25.

Error messages

If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action.

Error messages	Corrective action

CMOS battery bad	Contact your dealer or an authorized service center.

CMOS checksum error	Contact your dealer or an authorized service center.

Disk boot failure	Insert a system (bootable) disk into the floppy drive
	(A:), then press <Enter> to reboot.

Equipment	Press <F2> (during POST) to enter the BIOS utility;
configuration error	then press Exit in the BIOS utility to reboot.

Hard disk 0 error	Contact your dealer or an authorized service center.

Hard disk 0 extended	Contact your dealer or an authorized service center.
type error

I/O parity error	Contact your dealer or an authorized service center.

English

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Contents Users Guide TravelMate 4150/4650 SeriesPage First things first Basic care and tips for using your computerYour guides Turning your computer on and offTaking care of your AC adaptor Taking care of your computerCleaning and servicing Taking care of your battery packPlease refer to Frequently asked questions on Operation conditionsContents Expanding through options Moving around with your notebook PCSecuring your computer Regulations and safety notices Power management Acer eRecoveryTroubleshooting Description TravelMate tourFront view Left view Closed front viewPrograms. See Launch keys on page 10 for Icon Item Description# Icon Description Right viewMemory compartment Houses the computers main memory Rear viewBottom view Specifications Audio Display and videoConnectivity Dimensions Weight with batteryKeyboard and pointing device PortsOptions PowerSystem compliance Icon Function Description IndicatorsLaunch keys Launch key Default applicationTouchpad basics TouchpadFunction Left button Right Main touchpad Center Button Lock keys and embedded numeric keypad Using the keyboardKey Description Windows keysHot keys See Acer eManager on Hot key Icon Function DescriptionAcer eManager on US dollar sign Euro symbolSpecial keys Ejecting the optical CD or DVD drive tray Using a computer security lockAudio Adjusting the volumeAcer eManager Using system utilitiesLaunch Manager Nothing appears on the screen Frequently asked questionsImage is not full-screen Infrared port does not work Make sure the D2D Recovery setting in Main is Enabled Before you call Requesting serviceInternational Travelers Warranty ITW English Moving around with your notebook Disconnecting from the desktopMoving around Preparing the computerWhat to bring to long meetings What to take to short meetingsSpecial considerations Taking the computer homeWhat to take with you Traveling with the computer Setting up a home officeWhat to bring with you Traveling internationally with the computerSecuring your computer Using a computer security lockUsing passwords Setting passwords Entering passwordsEnglish Fax/Data modem Expanding through optionsConnectivity options Fast Infrared Built-in network featureIeee 1394 port Universal Serial BusEjecting a PC Card PC Card slotInserting a PC Card Installing memory Bios utilityDisk to disk recovery enable Boot sequencePassword Using softwareRegion code Country or region Power managementCreate backup Acer eRecoveryCreate factory default image CD Restore from backupChange password Re-install bundled software without CDTroubleshooting tips TroubleshootingError messages Error messages Corrective actionEnglish FCC notice Regulations and safety noticesEnergy Star Guidelines Compliance Remarque à lintention des utilisateurs canadiens Operation conditionsTBR Modem noticesFor modem with approval number PTC 211/03/008 List of Applicable CountriesFor modem with approval number PTC 211/01/030 Important safety instructions English LCD pixel statement Laser compliance statementRadio Device Regulatory Notice General Macrovision copyright protection noticeEuropean Union EU FCC RF safety requirementEnglish Exposure of humans to RF fields RSS-102 Federal Communications Comission Declaration of Conformity Declaration of Conformity for CE Marking Index English