Acer 5100 No audio is heard from the computer, Keyboard does not respond, Printer does not work

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No audio is heard from the computer.

Check the following:

The volume may be muted. In Windows, look at the volume control (speaker) icon on the taskbar. If it is crossed-out, click on the icon and deselect the Mute all option.

The volume level may be too low. In Windows, look at the volume control icon on the taskbar. You can also use the volume control buttons to adjust the volume. See "Hotkeys" on page 31 for more detail.

If headphones, earphones or external speakers are connected to the line- out port on the computer, the internal speakers automatically turn off.

I want to eject the optical drive tray without turning on the power.

There is a mechanical eject hole on the optical drive. Simply insert the tip of a pen or paperclip into the hole and push to eject the tray. (If your computer's optical drive is a slot-load model, it will not have an eject hole.)

The keyboard does not respond.

Try attaching an external keyboard to a USB port on the computer. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose.

The infrared port does not work.

Check the following:

Make sure that the infrared ports of the two devices are facing each other (+/- 15 degrees) a maximum of 1 meter apart.

Make sure there is a clear path between the two infrared ports. Nothing should be blocking the ports.

Make sure you have the appropriate software running on both devices (for file transfers) or you have the appropriate drivers (for printing to an infrared printer).

During the POST, press <F2> to access the BIOS utility and verify that the infrared port is enabled.

Make sure both devices are IrDA-compliant.

The printer does not work.

Check the following:

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Contents Aspire 5110/5100/3100 Series Users GuidePage Turning the product off before cleaning Information for your safety and comfortSafety instructions Using electrical powerProduct servicing Replacing the battery pack Telephone line safety Disposal instructionsMercury advisory Tips and information for comfortable use Finding your comfort zoneTaking care of your vision Developing good work habits ViiYour guides Basic care and tips for using your computerFirst things first Turning your computer on and offTaking care of your computer Taking care of your AC adapterClick on Start, Turn Off Computer, then click on Turn Off Taking care of your battery pack Cleaning and servicingPlease refer to Frequently asked questions on Contents Page Page Page Acer Empowering Technology Empowering Technology passwordAcer eDataSecurity Management for selected models Acer eLock Management Empowering Technology Acer ePerformance Management Acer eRecovery Management Empowering Technology Acer eSettings Management DC mode Battery mode Acer ePower ManagementAC mode Adapter mode To create a new power profileBattery status Empowering Technology Acer ePresentation Management Your Acer notebook tour Front viewDescription Closed front view See Easy-launch buttons on page 27 for moreIcon Description English Left view Right view Rear view Base view Specifications Ntsc English Aspire 5110 Series Aspire 5100/3100 SeriesEnglish Acpi Indicators Function DescriptionEasy-launch button Default application Easy-launch buttonsTouchpad Touchpad basicsFunction Left button Right Main touchpad Center Button Using the keyboard Lock keys and embedded numeric keypadWindows keys HotkeysKey Description Fn + F2 Acer EmpoweringHotkey Icon Function Description Fn + F1 Technology onEuro symbol Special keysUS dollar sign Using a computer security lock Ejecting the optical CD or DVD drive trayAdjusting the volume AudioUsing the system utilities Acer GridVista dual-display compatible Launch Manager Norton AntiVirus How do I check for viruses?Scans panel, click Run Full System Scan Frequently asked questions Nothing appears on the screenImage is not full-screen Infrared port does not work No audio is heard from the computerKeyboard does not respond Printer does not workWant to set up my location to use the internal modem Requesting service International Travelers Warranty ITWBefore you call Acer Arcade Button remote control Remote functions SAPFinding and playing content SettingsDisplay Settings Navigation controls Audio SettingsArcade controls Player controlsBackground mode Virtual keyboardCinema Slide Show settings AlbumEditing Pictures Capturing video TV models only VideoPlaying a video file SnapshotMusic Editing videoTV for selected models Time-shift functionalityScheduling recordings TV settingsRecorded TV Program guideChannel settings Using TeleText functionsSignal settings Recording settingsMake DVDs Authoring CD/DVDsFile type compatibility Moving around Disconnecting from the desktopTaking your notebook PC with you Preparing the computerTaking the computer home What to bring to meetingsWhat to take with you Setting up a home office Traveling with the computerSpecial considerations Traveling internationally with the computer What to bring with youUsing a computer security lock Using passwordsSecuring your computer Entering passwords Setting passwordsExpanding through options Connectivity optionsFax/data modem Built-in network feature Fast Infrared FIRUniversal Serial Bus USB Ieee 1394 portPC Card slot Inserting a PC CardEjecting a PC Card ExpressCard Inserting an ExpressCardEjecting an ExpressCard Installing memory Connecting your TV and AV-in cables PAL/SECAM and Ntsc systemsAcer DVB-T digital antenna To set up the antenna AV-in cable Enable disk-to-disk recovery Bios utilityBoot sequence PasswordUsing software Playing DVD moviesRegion code Country or region Power management Acer eRecovery ManagementCreate backup Restore from backupCreate factory default image CD Re-install bundled software without CDChange password Error messages TroubleshootingTroubleshooting tips Error messages Corrective actionRegulations and safety notices Energy Star guidelines complianceFCC notice Remarque à lintention des utilisateurs canadiens Modem noticesOperation conditions Declaration of Conformity for EU countriesTBR List of applicable countriesEnglish Laser compliance statement LCD pixel statementMacrovision copyright protection notice Radio device regulatory notice General European Union EUEN 61000-3-2/-3 FCC RF safety requirement English Federal Communications Comission Declaration of Conformity Declaration of Conformity for CE Marking LCD panel ergonomic specifications Index CD-ROMEnglish
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