Acer 5410 Series, 5010 Series manual No audio is heard from the computer, Keyboard does not respond

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No audio is heard from the computer.

Check the following:

The volume may be muted. In Windows, look at the volume control (speaker) icon on the taskbar. If it is crossed-out, click on the icon and deselect the Mute all option.

The volume level may be too low. In Windows, look at the volume control icon on the taskbar. You can also use the volume control buttons to adjust the volume. See "Windows keys" on page 32 for more detail.

If headphones, earphones or external speakers are connected to the line- out port on the computer, the internal speakers automatically turn off.

I want to eject the optical drive tray without turning on the power.

There is a mechanical eject hole on the optical drive. Simply insert the tip of a pen or paperclip into the hole and push to eject the tray. (If your computer's optical drive is a slot-load model, it will not have an eject hole.)

The keyboard does not respond.

Try attaching an external keyboard to a USB port on the computer. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose.

The infrared port does not work.

Check the following:

Make sure that the infrared ports of the two devices are facing each other (+/- 15 degrees) a maximum of 1 meter apart.

Make sure there is a clear path between the two infrared ports. Nothing should be blocking the ports.

Make sure you have the appropriate software running on both devices (for file transfers) or you have the appropriate drivers (for printing to an infrared printer).

During the POST, press <F2> to access the BIOS utility and verify that the infrared port is enabled.

Make sure both devices are IrDA-compliant.

The printer does not work.

Check the following:

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Contents Extensa 5410/5010 Series Users GuidePage Contents Using the system utilities Securing your computer Troubleshooting Information for your safety and comfort Safety instructionsTurning the product off before cleaning Using electrical power ViiiReplacing the battery pack Product servicingAdditional safety information Telephone line safetyOperating environment Medical devicesVehicles Potentially explosive environmentsEmergency calls Disposal instructions Mercury advisoryTips and information for comfortable use XiiiFinding your comfort zone Taking care of your visionDeveloping good work habits Basic care and tips for using your computer First things firstYour guides Turning your computer on and offTaking care of your computer Taking care of your AC adapterTaking care of your battery pack Cleaning and servicingPlease refer to Frequently asked questions on Acer Empowering Technology Empowering Technology passwordAcer eNet Management Empowering Technology Acer ePower Management Using power plansTo create a new power plan To switch between power plansTo delete a power plan Battery statusAcer ePresentation Management Acer eDataSecurity Management Acer eLock Management Empowering Technology Acer eRecovery Management Empowering Technology Acer eSettings Management Windows Mobility Center Empowering Technology Your Acer notebook tour Front viewDescription See Easy-launch buttons on page 28 for more Closed front view Icon DescriptionLeft view Right view Rear view Base view Specifications Extensa 5410 Series Extensa 5010 SeriesEnglish DVI-D port for selected models Acpi Indicators Function DescriptionEasy-launch button Default application Easy-launch buttonsTouchpad Touchpad basicsFunction Left button Right Main touchpad Center Button Using the keyboard Lock keys and embedded numeric keypadWindows keys KeyDescriptionHotkeys Decreases the screen brightness Euro symbol Special keysUS dollar sign Using a computer security lock Ejecting the optical CD or DVD drive trayAdjusting the volume AudioUsing the system utilities Acer GridVista dual-display compatibleLaunch Manager Norton Internet Security How do I check for viruses?Select Tasks & Scans Frequently asked questions Nothing appears on the screenImage is not full-screen No audio is heard from the computer Keyboard does not respondInfrared port does not work Printer does not workWant to set up my location to use the internal modem Requesting service International Travelers Warranty ITWBefore you call Battery pack Battery pack characteristicsMaximizing the batterys life Installing and removing the battery pack Charging the battery Checking the battery levelOptimising battery life Battery-low warning Situation Recommended ActionAcer Arcade for selected models Finding and playing content SettingsDisplay Settings Audio Settings Arcade controlsNavigation controls Player controlsBackground mode Virtual keyboardCinema Slide Show settings AlbumEditing Pictures Video Playing a video fileSnapshot Editing videoMusic Make DVDsAuthoring CD/DVDs File type compatibility Acer Arcade Deluxe for selected models Remote control Remote control functions Starting Acer Arcade Deluxe VideoMagicianDV Wizard DVDivineDisconnecting from the desktop Taking your notebook PC with youMoving around Preparing the computerTaking the computer home What to bring to meetingsWhat to take with you Setting up a home office Traveling with the computerSpecial considerations Traveling internationally with the computer What to bring with youUsing a computer security lock Using passwordsSecuring your computer Entering passwords Setting passwordsExpanding through options Connectivity optionsFax/data modem Built-in network feature Fast Infrared FIRUniversal Serial Bus USB Ieee 1394 portPC Card slot Inserting a PC CardEjecting a PC Card ExpressCard Inserting an ExpressCardEjecting an ExpressCard Installing memory Bios utility Boot sequenceEnable disk-to-disk recovery PasswordUsing software Playing DVD moviesRegion code Country or region Power management Acer eRecovery Management Create backupBurn backup disc Restore and recoveryTroubleshooting Troubleshooting tipsError messages Error messages Corrective actionRegulations and safety notices FCC noticeOperation conditions Modem notices Remarque à lintention des utilisateurs canadiensDeclaration of Conformity for EU countries TBR List of applicable countriesEnglish Laser compliance statement LCD pixel statementMacrovision copyright protection notice Article 3.1a Health and Safety Radio device regulatory notice GeneralEuropean Union EU Article 3.1b EMCEnglish FCC RF safety requirement English Federal Communications Comission Declaration of Conformity Acer Computer Shanghai Limited EN60950-12001 EN600652002 applied to models with TV functionLCD panel ergonomic specifications Index CD-ROMEnglish