Acer 5710G, 5310G manual Undetermined Problems

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Undetermined Problems

The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative.

Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer.

NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power System Check” on page 71.):

1.Power-off the computer.

2.Visually check them for damage. If any problems are found, replace the FRU.

3.Remove or disconnect all of the following devices:

qNon-Acer devices

qPrinter, mouse, and other external devices q Battery pack

q Hard disk drive

qDIMM

qCD-ROM/Diskette drive Module

qPC Cards

4.Power-on the computer.

5.Determine if the problem has changed.

6.If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.

7.If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:

qSystem board

qLCD assembly

Chapter 4

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Contents Aspire 5710/5710G/5310/5310G Series Service Guide Revision History Date Chapter UpdatesCopyright Conventions Preface Page Display and graphics Operating systemPlatform System MemoryInput devices Dimensions and WeightPower subsystem AudioEnvironment Options and accessoriesPorts SoftwareSystem compliance System Block Diagram Top View PJP1 Bottom ViewPJP2 Icon Description Front ViewLeft View Closed Front ViewIcon Description USB 2.0 ports Right ViewMouse, USB camera Base view Rear viewIcon Function Description IndicatorsHDD Easy-Launch Buttons Launch Button Default applicationTouchpad Basics Page Lock Keys and embedded numeric keypad Desired Access Num Lock On Num Lock OffLock Key Description Hot Key Icon Function Description Windows KeysHot Keys Key Icon DescriptionSpecial Key Euro symbolUS dollar sign Empowering Technology password Acer Empowering TechnologyAcer eNet Management To create new power plan Acer ePower ManagementAC Mode Adapter mode DC Mode Battery modeBattery status Acer eAudio Management Acer eDataSecurity Management Acer ePresentation ManagementChapter Acer eLock Management Acer eRecovery Management Getting to know your Acer Crystal Eye Acer eSettings ManagementUsing the Acer Crystal Eye as webcam Changing the Acer Crystal Eye resolutionLaunching the Acer Crystal Eye Acer GridVista dual-display compatible Using the System UtilitiesLaunch Manager Second Level Cache SpecificationProcessor CPU Fan True Value TableLAN Interface Bluetooth InterfaceWireless Module 802.11a/b/g/n System MemoryRPM Hard Disk Drive InterfaceDVD-Dual Interface PCIOhci Audio InterfaceUSB Port Pcmcia PortSystem Board Major Chips BatteryKeyboard LCD Inverter LCD 15.4 inchAC Adapter System Power Management Chapter System Utilities Bios Setup UtilityNavigating the Bios Utility Parameter Description InformationMain Security Boot ExitParameter Description Format/Option Security Set Supervisor PasswordClear or Set Setting a PasswordParameter Description Option Changing a Password Removing a PasswordPage Boot Exit Information Main Security BootBios Flash Utility Machine Disassembly and Replacement Before You Begin General InformationCPU Disassembly Procedure FlowchartScrew M2*4 Screw ListDescription Part Number Screw M2*3NLRemoving the Battery Pack Removing the Memory Removing the HDD ModuleRemoving the System Fan/Thermal Module and CPU Removing the Wireless LAN Card & Modem CardRemoving the Keyboard and LCD Module Page Disassembling the Main Unit Disassembling the Lower Case Assembly Chapter Disassembling the Upper Case Assembly Disassembling the LCD Module Page Disassembling the HDD Module Disassembling the External ModulesDisassembling the ODD Module Symptoms Verified Go To TroubleshootingKeyboard or Auxiliary Input Device Check System Check ProceduresExternal Diskette Drive Check External CD-ROM Drive CheckMemory check Power System CheckCheck the Power Adapter Touchpad Check Check the Battery PackResetting a Bios Password Forgotten Hard Disk PasswordPower-On Self-Test Post Error Message Error Codes Error Messages Index of Error MessagesError Code List Error Message ListCPU ID Cmos DimmLCD No beep Error Messages FRU/Action in SequenceCRT Code Beeps Post Routine Description Phoenix Bios Beep CodesCode Beeps Post Routine Description Chapter Code Beeps Power-Related Symptoms Index of Symptom-to-FRU Error MessageLCD-Related Symptoms Indicator-Related SymptomsPower Management-Related Symptoms PCMCIA-Related SymptomsMemory-Related Symptoms Speaker-Related SymptomsKeyboard/Touchpad-Related Symptoms Peripheral-Related SymptomsModem-Related Symptoms Intermittent Problems Undetermined Problems Chapter Top View Jumper and Connector Locations19 20 Bottom ViewFRU Field Replaceable Unit List Category Part Name and Description Acer Part No Aspire 5710/5710G/5310/5310G Series Exploded DiagramMini WLAN/B Intel 802.11 4965ANG Mini WLAN/B Intel 802.11 B/GMini WLAN/B Intel 802.11 A/B/G Mini WLAN/B Intel 802.11 A/B/G JPNPower Cord UK 3 PIN Power Cord US 3 PINPower Cord EU 3 PIN Power Cord AUS 3 PINCPU Intel Merom Core 2 DUE CPU Intel Celeron M530 1.73GCPU Intel P-M Dual Core T2060 CPU Intel P-M Dual Core T2080Vista 0FA AC05 ODD BEZEL-HD DVD ODD BEZEL-SUPER MultiHD-DVD Module HD-DVD Drive Toshiba TS-L802AWhite UK Keyboard 1415KB-FV2 89KS Keyboard Keyboard 1415KB-FV2 88KSWhite US International Keyboard 1415KB-FV2 88KS White US International Hebrew Keyboard 1415KB-FV2 89KSLCD 15.4 Wxgag AUO B154EW02 LCD WiresetWhite ARABIC/ENGLISH LCD Assy LCD Module 15.4 IN. Wxga Glare for CCD W/ANTENNA LCD 15.4 Wxgag LPL LP154WX4MIC W/ANTENNA LCD Bezel Assy 15.4 for W/O CCD LCD Wireset 15.4 for W/O CCDGlare W/ANTENNA LCD 15.4 Wxgag LPL LP154WX4 Function LCD Cover Assy 15.4 IN. Logo WSpeaker L Heatsinks CPU Thermal ModuleVGA Thermal M71M-DIS VGA Thermal M74M/M76M-DIS TBD Speakers Speaker R

5710G, 5310G specifications

The Acer 5710G and 5310G are part of Acer’s Aspire series, designed to cater to users seeking an efficient balance between performance and affordability. These laptops, while not the latest models, have made a mark due to their robust features, making them suitable for everyday computing, as well as basic gaming and multimedia tasks.

The Acer 5710G typically features a 15.4-inch display with a resolution of 1280x800 pixels, which provides decent visuals for casual internet browsing, watching videos, and office work. In contrast, the 5310G often comes with a slightly smaller 14.1-inch display. Both models utilize Acer's CrystalBrite technology, enhancing color vibrancy and contrast, allowing for a more engaging viewing experience.

One of the standout aspects of these laptops is their processing power. The 5710G is usually equipped with an Intel Core 2 Duo processor, generally clocking at speeds around 2.0 GHz. This dual-core architecture allows the laptop to efficiently handle multitasking, making it an excellent choice for productivity. The 5310G is often paired with slightly less powerful processors, such as Intel Celeron or Pentium options, catering to users with basic computing needs.

Graphics performance is another notable feature. The Acer 5710G typically includes dedicated NVIDIA GeForce 8600M GT graphics, which enhances its capability to run more graphics-intensive applications and games, making it favored among casual gamers and multimedia enthusiasts. On the other hand, the 5310G utilizes integrated graphics that perform well for standard tasks but may struggle with more demanding applications.

In terms of memory and storage, both models offer configurations with up to 4GB of RAM, with the 5710G often supporting higher capacities, ensuring smoother operation for more demanding applications. Storage options typically include various capacities of SATA hard drives, accommodating user preferences for space.

Connectivity features are robust for their time. Both laptops come with multiple USB 2.0 ports, a VGA output for connecting to external displays, and an integrated webcam, making them suitable for video conferencing. Additionally, they support Wi-Fi and Ethernet for seamless internet access.

In terms of build, both the 5710G and 5310G adopt a sturdy design, making them portable options for students and professionals alike. The overall aesthetic is clean and functional, reflecting Acer’s commitment to user-friendly design.

In conclusion, the Acer 5710G and 5310G provide competent computing performance with features that appeal to a wide audience. While they may not compete with modern high-end laptops, they remain reliable options for users looking for budget-friendly devices capable of handling a range of computing tasks.