Acer 5220, 5320 manual Online Support Information, Appendix C

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Appendix C

Online Support Information

This section describes online technical support services available to help you repair your Acer Systems.

If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.

Acer's Website offers you convenient and valuable support resources whenever you need them.

In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including:

Service guides for all models

User's manuals

Training materials

Bios updates

Software utilities

Spare parts lists

TABs (Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material.

Also contained on this website are:

Detailed information on Acer's International Traveler's Warranty (ITW)

Returned material authorization procedures

An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

Appendix C

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Contents Please refer to http//csd.acer.com.tw Revision History Copyright Problems Gives precautionary measures toProcedures Following conventions are used in this manualPreface Page Table of Contents Troubleshooting 101 TravelMate 5720/5320 Series Extensa 5620/5220 SeriesMicrosoft Windows Vista Environment Test Table of Contents Features Below is a brief summary of the computer’s many featureChapter  Acer Video Conference featuring Input devices Humidity non-condensing  TemperatureCdrom System Block DiagramFront View Your Acer Notebook tourClosed Front View Right View Left ViewBottom Panel Rear PanelIndicators Indicates when the hard disk drive isActive Easy-Launch Buttons Touchpad Basics Scroll Click and hold to move Up/down/left/right Lock Keys and embedded numeric keypad Using the KeyboardFn + F11 F12Windows Keys Power. Press any key to return Hot KeysTechnology Special Key Euro symbolAcer Empowering Technology Empowering Technology passwordAcer eNet Management Page Using power plans Acer ePower ManagementAcer ePresentation Management To edit a power planAcer eDataSecurity Management Acer eLock Management Passwords Restore and recovery Acer eRecovery ManagementAcer eSettings Management  Lets you set an asset tag for your system Windows Mobility CenterUsing the System Utilities NTI ShadowAcer GridVista dual-display compatible Page Launch Manager Norton Internet SecuritySelect Tasks & Scans Processor Hardware Specifications and ConfigurationsCPU Fan True Value Table Cache controller Built-in CPU ChapterMemory Combinations System MemoryBluetooth Interface Wireless Module 802.11b/gHard Disk Drive Interface Performance Specifications Buffer size Spindle 5400 RPM SpeedCombo Drive module US & US+ RW DVD Super-Multi Drive moduleVideo Interface Audio InterfaceVideo Memory Pcmcia PortBattery System Board Major ChipsKeyboard Parallel Package configurationParallel Normal voltage 11.1V Charge voltage 19.0 LCD 15.4 inchAC Adaptor System Power ManagementChapter System Utilities Bios Setup UtilityNavigating the Bios Utility Parameter Description InformationB M e n u F 1 0 S a v e a n d E x i t MainParameter Description Format/Option C u r i t y O t AdvancedSecurity Boot ExitClear or Set Setting a PasswordRemoving a Password Chapter CD-ROM Pioneer DVD-RW DVR-K17RS- PM BootTable below describes the parameters in this screen ExitBios Flash Utility Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS methodRemove HDD Password Remove Bios Password Key in biospw 14452 Choose one upper-case string Chapter Chapter Disassembly Requirements Machine Disassembly and ReplacementDisassembly Process Pre-disassembly InstructionsGeneral Information Main Screw ListExternal Module Disassembly Process External Modules Disassembly FlowchartScrew List Removing the Battery Pack Removing the SD dummy cardPush the SD dummy card all the way in to eject it 1 Pull it out from the slot Removing the PC and ExpressCard dummy cardsRemoving the Lower Cover Removing the Dimm Remove the Dimm module Removing the Wlan Board ModulesDetach the Wlan board from the Wlan socket Removing the Hard Disk Drive ModuleRemoving the Optical Drive Module See Removing the Battery Pack onM2.5 x L6 Black Kgf-cm M2 x L4 Silver Kgf-cm Chapter Main Unit Disassembly Process Removing the Heatsink Fan Module Removing the Modem BoardRemove the heatsink fan module from the main board Removing the CPU and VGA Heatsink ModuleSlide out and remove the heatsink module Removing the VGA board for Discrete model only Removing the CPURemoving the Middle Cover and the Power Board Remove the two screws D securing the VGA boardCarefully remove the VGA board from the main board Page Removing the Keyboard Step Size Quantity Color Torque Removing the LCD Module Page Carefully remove the LCD module from the base unit Separating the Upper Case from the Lower Case Chapter Gently raise the upper case from the main unit Chapter Removing the Launch Board Removing theTouch Pad Board Module Chapter Remove the fingerprint board from the upper case Chapter Remove the two screws F from the fingerprint boardCarefully pry loose and remove the touch pad board Removing the main boardM2 x L4 Silver Kgf-cm Removing the Speaker Modules Remove the left and right speakers from the upper case Removing the USB BoardStep Size Quantity Color Torque LCD Module Disassembly Process Removing the LCD Bezel Detach the LCD with the brackets from the back cover Chapter Removing the LCD module with the BracketsRemoving the Inverter Board and FPC Cable Removing the Left and Right Hinge Removing the LCD BracketsRemove the left and right hinge from the back cover Removing the AntennasRemoving the Internal Microphone and Web Camera 100 Chapter Symptoms Verified Go To TroubleshootingExternal Diskette Drive Check System Check ProceduresExternal CD-ROM Drive Check Keyboard or Auxiliary Input Device CheckMemory check Power System CheckCheck the Power Adapter Chapter 105 Touchpad CheckPower-On Self-Test Post Error Message Error Code List Error Codes Error Messages Index of Error MessagesError Message List Error Messages FRU/Action in Sequence System RAM Failed at offset nnnnSystem board Fail-Safe Timer NMI Failed System board DMA Test FailedSystem board Software NMI Failed Post Code Beeps Post Routine Description Phoenix Bios Beep CodesSetup 112 Chapter Code Beeps 114 Chapter Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in SequencePower-Related Symptoms Symptom / Error Action in Sequence System cannot detect the PC Card Pcmcia slot assembly PCMCIA-Related Symptoms Symptom / Error Action in SequencePcmcia slot pin is damaged Pcmcia slot assembly Memory-Related Symptoms Symptom / Error Action in SequencePage Modem-Related Symptoms Symptom / Error Action in Sequence Intermittent Problems  Dimm Undetermined ProblemsTop View Jumper and Connector LocationsBottom View USB ConnectorChapter 123 124 Chapter FRU Field Replaceable Unit List TravelMate 5720/5320 and Extensa 5620/5220 FRU List TravelMate 5720/5320 and Extensa 5620/5220 Exploded DiagramBattery Pack LI+ 6CELL 2.0MAH Touchpad Board Synaptics Power Cord 10A 125V US Lower Case W/SPEAKER Assy L Assembly Supler Multi HDD 160GB 5400RPM Sata Hgst Black Greek BIG Ergo Darfon Keyboard 1415KB-EV2 89KS Camera Cmos 0.3M Suyin Chapter 135 Appendix a TravelMate 5720/5320 SeriesAppendix a 136 Appendix a Appendix a 138 139 Appendix a 140 141 Appendix a 142 143 Appendix a 144 145 Appendix a 146 147 Appendix a 148 149 Appendix a 150 151 Appendix a 152 153 Appendix a 154 155 Appendix a 156 157 Appendix a 158 159 Appendix a 160 161 Appendix a 162 Appendix B 163 Appendix BAppendix B Microsoft Windows Vista Environment TestPcmcia Test Appendix B 165166 Appendix C Online Support Information168 Appendix C Index 169 IndexIndex Screw List 58, 59, 69
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5320, 5220 specifications

The Acer 5520, 5220, and 5520G series laptops are part of Acer's Aspire lineup, targeting everyday users with a balance of performance, affordability, and portability. These models, launched around the mid-2000s, have played a significant role in making computing accessible to a broader audience.

The Acer 5520 and 5220 models are powered by AMD processors, with the 5520 focusing on enhanced performance suitable for light gaming and multimedia tasks. The 5520G, in contrast, is equipped with a dedicated graphics card, specifically designed to provide better graphics performance for gaming and graphics-intensive applications. This makes the 5520G an appealing choice for users who require superior visuals and enhanced gaming experiences.

These laptops come with a range of display options, primarily featuring a 15.4-inch TFT LCD screen. The 1280 x 800 resolution, while standard for its time, provides decent clarity for basic tasks like browsing, office applications, and video playback. The aspect ratio promotes a balance between productivity and entertainment, making it suitable for casual use.

The design of the Acer 5520 and its variants reflects a functional aesthetic, with a compact chassis that weighs just a few kilograms. This lightweight configuration enhances portability, allowing users to easily carry them to school, work, or during travel. Additionally, these laptops feature a full-sized keyboard, providing a comfortable typing experience for prolonged use.

One of the significant characteristics of the Acer laptops is their connectivity options. The models are typically equipped with multiple USB ports, a built-in webcam, an SD card reader, and an integrated microphone, covering the essential connectivity needs of users. The inclusion of Wi-Fi capabilities enables seamless internet access, facilitating online communication and browsing.

Battery life is another consideration, with these models offering decent performance for casual users. While not the longest-lasting in the market, the provided battery can typically support a few hours of use, making them suitable for on-the-go tasks.

In terms of storage, the laptops usually come with various hard drive options, allowing users to choose an adequate capacity suited to their needs. With a Windows operating system installed, these models are ready for extensive software use, fulfilling the requirements of students and professionals alike.

In summary, the Acer 5520, 5220, and 5520G laptops provide a blend of critical features geared toward everyday computing. Their balance of performance, portability, and connectivity make them suitable devices for users who seek reliable functionality without breaking the bank.