Acer 5620Z, 5610, 5220 Requesting service, International Travelers Warranty ITW, Before you call

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To start the recovery process:

1Restart the system.

2While the Acer logo is showing, press <Alt> + <F10> at the same time to enter the recovery process.

3Refer to the onscreen instructions to perform system recovery.

Important! This feature occupies 10 GB in a hidden partition on your hard disk.

Requesting service

International Travelers Warranty (ITW)

Your computer is backed by an International Travelers Warranty (ITW) that gives you security and peace of mind when traveling. Our worldwide network of service centers are there to give you a helping hand.

An ITW passport comes with your computer. This passport contains all you need to know about the ITW program. A list of available, authorized service centers is in this handy booklet. Read this passport thoroughly.

Always have your ITW passport on hand, especially when you travel, to receive the benefits from our support centers. Place your proof-of-purchase in the flap located inside the front cover of the ITW passport.

If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices worldwide. Please consult http://global.acer.com.

Before you call

Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by your computer, write them down as they appear on the screen (or the number and sequence in the case of beeps).

You are required to provide the following information:

Name: _____________________________________________

Address: ___________________________________________

Telephone number: _________________________________

Machine and model type: ____________________________

Serial number: ______________________________________

Date of purchase: ___________________________________

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Contents Extensa 5620/5620Z/5610/5220/5210 Series Users GuidePage Information for your safety and comfort Safety instructionsTurning the product off before cleaning Using electrical power Replacing the battery pack Product servicingAdditional safety information Telephone line safetyOperating environment Medical devicesVehicles Potentially explosive environmentsEmergency calls Disposal instructions Mercury advisoryTips and information for comfortable use Finding your comfort zone Taking care of your visionDeveloping good work habits Basic care and tips for using your computer First things firstYour guides Turning your computer on and offTaking care of your computer Taking care of your AC adapterTaking care of your battery pack Cleaning and servicingPlease refer to Frequently asked questions on Contents Frequently asked questions Acer eRecovery Management AcerAcerEmpoweringTechnology Empowering Technology passwordAcer eNet Management Empowering Technology Acer ePower Management Using power plansTo create a new power plan To switch between power plansTo delete a power plan Battery statusAcer ePresentation Management Acer eDataSecurity Management for selected models Acer eLock Management Empowering Technology Acer eRecovery Management Empowering Technology Acer eSettings Management WindowsMobilityCenter for Widows Vista Only Your Acer notebook tour Front viewDescription Indicators on page 24 for more details Closed front viewEasy-launch buttons on page 25 for more details Icon DescriptionLeft view Right view Rear viewBase view Specifications PlatformDimensions Power Interface Options Indicators Icon Function DescriptionIcon Easy-launch button Default application Easy-launch buttonsIcon Productivity key Default application Touchpad Touchpad basicsFunction Left Right Main touchpad Center button Button Using a computer security lock Ejecting the optical CD or DVD drive trayAdjusting the volume AudioUsing the keyboard Desired access Num Lock on Num Lock offLock keys and embedded numeric keypad Lock key DescriptionWindows keys KeyDescriptionHotkeys Hotkey Icon Function DescriptionEuro symbol Special keysUS dollar sign Using the system utilities Acer Bio-Protection for selected modelsNTI Shadow Acer GridVista dual-display compatible Launch Manager Norton Internet SecurityHow do I check for viruses? Select Tasks & Scans Frequently asked questions Nothing appears on the screen Image is not full-screen No audio is heard from the computer Keyboard does not respondInfrared port does not work Printer does not workWant to set up my location to use the internal modem Requesting service International Travelers Warranty ITWBefore you call Battery pack Battery pack characteristicsMaximizing the batterys life Installing and removing the battery pack Charging the battery Checking the battery levelOptimising battery life Battery-low warning Situation Recommended ActionDisconnecting from the desktop Taking your notebook PC with youMoving around Preparing the computerTaking the computer home What to bring to meetingsWhat to take with you Setting up a home office Traveling with the computerSpecial considerations Traveling internationally with the computer What to bring with youUsing a computer security lock Using passwordsSecuring your computer Entering passwords Setting passwordsExpanding through options Connectivity optionsFax/data modem Built-in network feature Fast Infrared FIRUniversal Serial Bus USB Ieee 1394 portPC Card slot Inserting a PC CardEjecting a PC Card ExpressCard Inserting an ExpressCardEjecting an ExpressCard Bios utility Boot sequenceInstalling memory Enable disk-to-disk recovery PasswordUsing software Playing DVD moviesAcer eRecovery Management Create backupBurn backup disc Restore and recoveryTroubleshooting tips Error messagesError messages Corrective action English Regulations and safety notices FCC noticeOperation conditions Modem notices Remarque à lintention des utilisateurs canadiensDeclaration of Conformity for EU countries TBR List of applicable countriesEnglish Laser compliance statement LCD pixel statementMacrovision copyright protection notice Article 3.1a Health and Safety Radio device regulatory notice GeneralEuropean Union EU Article 3.1b EMCEnglish FCC RF safety requirement English LCD panel ergonomic specifications Federal Communications Comission Declaration of Conformity Acer Computer Shanghai Limited EN60950-12001 EN600652002 applied to models with TV functionEnglish Index English
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