Acer 5610 Series manual Troubleshooting, Symptoms Verified Go To

Page 77

Chapter 4

Troubleshooting

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.Obtain the failing symptoms in as much detail as possible.

2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)

Go To

 

 

Power failure. (The power indicator does not go

“Power System Check” on page 69.

on or stay on.)

 

 

 

POST does not complete. No beep or error

“Power-On Self-Test (POST) Error Message” on

codes are indicated.

page 72

 

“Undetermined Problems” on page 84

 

 

POST detects an error and displayed messages

“Error Message List” on page 73

on screen.

 

 

 

Other symptoms (i.e. LCD display problems or

“Power-OnSelf-Test (POST) Error Message” on

others).

page 72

 

 

Symptoms cannot be re-created (intermittent

Use the customer-reported symptoms and go to

problems).

“Power-On Self-Test (POST) Error Message” on

 

page 72

 

“Intermittent Problems” on page 83

 

“Undetermined Problems” on page 84

 

 

Chapter 4

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Contents Aspire 5610/TravelMate 4200 Series Service Guide Revision History Date Chapter UpdatesDisclaimer CopyrightScreen Messages ConventionsPreface Page Chapter System SpecificationsFeatures Communication This is for UMA models System Block DiagramTop View Board LayoutPCN1 Bottom ViewJumper Board Layout Switch Board Top ViewMedia Board Top View Label DescriptionMedia Board Bottom View LS-2923P Power Board Top ViewJumper Setting Aspire Your Acer Notebook tourFront view TravelMate Icon Description Closed Front ViewAspire 5610/TravelMate Left ViewRight View Base view Rear PanelIndicators Icon Function Description Launch key Default applicationEasy-Launch Buttons Chapter Desired Access Num Lock On Num Lock Off Using the KeyboardLock Keys and embedded numeric keypad Aspire TravelMateKey Icon Description Windows KeysHot Keys Hot Key Icon Function Description Special Key Euro symbolAcer eDataSecurity Management Acer Empowering TechnologyPage Acer eLock Management Acer ePerformance Management Acer eRecovery Management Acer eSettings Management Acer eNet Management Acer Mode Acer ePower ManagementChapter Acer ePresentation Management Specification Hardware Specifications and ConfigurationsProcessor Second Level CacheMemory Combinations Bluetooth InterfaceLAN Interface Modem InterfaceHard Disk Drive Interface Wireless Module 802.11b/g optional deviceHD Audio Interface Combo Drive InterfaceDVD-Dual Interface USB Port Video InterfaceVideo Memory Pcmcia Port BatterySystem Board Major Chips KeyboardQDI Samsung LCD 14.1 inchAC Adaptor System Power ManagementLCD Inverter Chapter Security Boot Exit System Utilities Bios Setup UtilityNavigating the Bios Utility Parameter Description InformationMain Advanced Security Boot ExitParameter Description Format/Option Auto AdvancedDescription Option Security Boot ExitRemoving a Password Setting a PasswordClear or Set Parameter Description OptionChanging a Password Chapter USB HDD USB KEY USB Cdrom BootExit Information Main Advanced Security BootBios Flash Utility Chapter Machine Disassembly and Replacement Before You Begin General InformationHDD Disassembly Procedure FlowchartDescription Part Number Screw ListRemoving the Battery Pack Removing the Memory/System Fan/Thermal Module/CPU Removing the HDD ModulePage Removing the LCD Module Removing the ODD ModulePage Disassembling the Main Unit Disassembling the Upper Case AssemblyDisassembling the Lower Case Assembly Chapter Disassembling the LCD Module Chapter Disassembling the ODD Module Disassembling the External ModulesDisassembling the HDD Module Chapter Symptoms Verified Go To TroubleshootingExternal Diskette Drive Check System Check ProceduresExternal CD-ROM Drive Check Keyboard or Auxiliary Input Device CheckMemory check Power System CheckCheck the Power Adapter Touchpad Check Check the Battery PackPower-On Self-Test Post Error Message Error Code List Index of Error MessagesError Message List Error Codes Error MessagesCPU ID LCD No beep Error Messages FRU/Action in SequenceCode Beeps Post Routine Description Phoenix Bios Beep CodesChapter Code Beeps Post Routine Description Code Beeps LCD-Related Symptoms Index of Symptom-to-FRU Error MessageIndicator-Related Symptoms Power-Related SymptomsMemory-Related Symptoms PCMCIA-Related SymptomsSpeaker-Related Symptoms Power Management-Related SymptomsModem-Related Symptoms Peripheral-Related SymptomsKeyboard/Touchpad-Related Symptoms Intermittent Problems Dimm Undetermined ProblemsJumper and Connector Locations Bottom View Jumper Board Layout Media Board Bottom View Jumper Setting Chapter FRU Field Replaceable Unit List Exploded Diagram Adapter Acer PNCASE/COVER/BRACKET Assembly LCD Communication Module Mainboard FAN Screw D-SUB 4#X40* 1/5-NI NL TAVV5.009 100 Chapter