Acer 5220 manual Troubleshooting, Symptoms Verified Go To

Page 83

Chapter 4

Troubleshooting

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.Obtain the failing symptoms in as much detail as possible.

2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)

Go To

 

 

Power failure (The power indicator does not go

“Power System Check” on page 88

on or stay on).

 

 

 

POST does not complete. No beep or error

“Power-OnSelf-Test (POST) Error Message” on

codes are indicated.

page 91

 

“Undetermined Problems” on page 103

 

 

POST detects an error and displayed messages

“Error Message List” on page 92

on screen.

 

 

 

Other symptoms (i.e. LCD display problems or

“Power-OnSelf-Test (POST) Error Message” on

others).

page 91

 

 

Symptoms cannot be re-created (intermittent

Use the customer-reported symptoms and go to

problems).

“Power-OnSelf-Test (POST) Error Message” on

 

page 91

 

“Intermittent Problems” on page 102

 

“Undetermined Problems” on page 103

 

 

Chapter 4

86

Image 83
Contents Aspire 5520/5220 Series Service Guide Revision History Date Chapter UpdatesCopyright Conventions Preface Page Chapter System SpecificationsFeatures Audio Ports Environment System Block Diagram Top View Board LayoutSW1 Bottom ViewPJP1 PJP2Icon Description Your Acer Notebook TourFront View Closed Front View Left View Rear view Right ViewBase view IndicatorsHDD Easy-Launch ButtonsIcon Function Description Touchpad Basics Launch Button Default applicationWindows Keys Using the KeyboardDesired Access Num Lock On Num Lock Off Lock Keys and embedded numeric keypadTechnology on Hot KeysKey Icon Description Hot Key Icon Function DescriptionSpecial Key Euro symbolUS dollar sign Acer eNet Management Acer Empowering TechnologyEmpowering Technology password Chapter AC Mode Adapter mode Acer ePower ManagementAcer ePresentation Management Battery statusAcer eDataSecurity Management Chapter Acer eLock Management Acer eRecovery Management Acer eSettings Management Launching the Acer OrbiCam Acer GridVista dual-display compatible Using the System UtilitiesLaunch Manager Second Level Cache Hardware Specifications and ConfigurationsProcessor CPU Fan True Value Table0MB System MemoryMemory Combinations 2GBModem Interface System Vram and Vbios OptionsLAN Interface Hard Disk Drive Interface Bluetooth InterfaceWireless Module 802.11a/b/g/n Audio Interface DVD-Dual InterfaceKeyboard USB PortPcmcia Port System Board Major ChipsLCD 15.4 inch BatteryAC Adapter System Power ManagementLCD Inverter 2000 MHz System Utilities Bios Setup UtilityNavigating the Bios Utility Information Uuid Parameter DescriptionInformation MainParameter Description Format/Option Parameter Description Option AdvancedMAC LAN USB Self-HealingIntegrated Devices USB1.1+USB2 , USB1.1 orMemory PowerC800-CBFF to EC00 Efff A000-AFFF & B000 -BFFFSecurity SecurityClear or Set Setting a PasswordChanging a Password Removing a PasswordChapter Boot BootPower PowerHipm Enabled or AutoDipm Xtal Power SaverAlways Active or Deactivate DBG CGExit Boot PowerBios Flash Utility Machine Disassembly and Replacement Before You Begin General InformationCPU Disassembly Procedure FlowchartScrew ICW50CPUT Hermalscr Screw ListDescription Part Number Screw M2*3NLRemoving the Battery Pack Removing the Memory Removing the HDD ModuleRemoving the Wireless LAN Card/Modem Card and TV Tuner Card Removing the System Fan/Thermal Modules/VGA Board and CPU Removing the Keyboard and LCD Module Detach the LCD module from the main unit Disassembling the Main Unit Disassembling the Lower Case Assembly Page Disassembling the Upper Case Assembly Disassembling the LCD Module Chapter Disassembling the ODD Module Disassembling the External ModulesDisassembling the HDD Module Page Symptoms Verified Go To TroubleshootingKeyboard or Auxiliary Input Device Check System Check ProceduresExternal Diskette Drive Check External CD-ROM Drive CheckMemory check Power System CheckCheck the Power Adapter Touchpad Check Check the Battery PackPower-On Self-Test Post Error Message Error Codes Error Messages Index of Error MessagesError Code List Error Message ListCPU ID Cmos DimmCRT No beep Error Messages FRU/Action in SequenceLCD Code Beeps Post Routine Description Phoenix Bios Beep CodesChapter Code Beeps Post Routine Description Code Beeps Power-Related Symptoms Index of Symptom-to-FRU Error MessageLCD-Related Symptoms Indicator-Related SymptomsPower Management-Related Symptoms PCMCIA-Related SymptomsMemory-Related Symptoms Speaker-Related SymptomsModem-Related Symptoms Peripheral-Related SymptomsKeyboard/Touchpad-Related Symptoms Intermittent Problems Undetermined Problems Jumper and Connector Locations Bottom View FRU Field Replaceable Unit List Category Part Name and Description Acer Part No Aspire 5520/5220 FRU ListLED Board W/CABLE Mini WLAN/B Intel 802.11 A/B/G JPNMini WLAN/B Intel 802.11 4965ANG Button Board W/CABLEPower Cord AUS 3 PIN PAL to Ntsc ConnectorPower Cord US 3 PIN Power Cord EU 3 PINDVD/CDRW Combp Drive Hlds Thermal Door 15.4 DISCPU/PROCESSOR Intel CPU Merom Dual Core Qwnw M0 SLA4F Combo Module DVD/CDRW 24X Combo ModuleODD BEZEL-SUPER Multi DVD Super Multi Drive PhilipsDS-8A1P 0FA DVD Super Multi Drive Hlds GSA DVD Super Multi Drive Sony ADKeyboard Keyboard 1415KB-FV2 88KS HDD Sata 200G 4200RPM ToshibaHDD Door HDD BracketWhite Czech Keyboard 1415KB-FV2 88KS LCD WiresetWhite Dutch Keyboard 1415KB-FV2 89KS White Danish Keyboard 1415KB-FV2 89KSCCD MYLAR-15.4 LCD Bracket SET R&LCCD Module 0.3M CCD BRACKET-15.4Remote Controller EN Accessory Remote Controller EURemote Controller TS Remote Controller SCSCREW,M2*3NL Speaker Speaker AssyScerw
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5220 specifications

The Acer 5520, 5220, and 5520G series laptops are part of Acer's Aspire lineup, targeting everyday users with a balance of performance, affordability, and portability. These models, launched around the mid-2000s, have played a significant role in making computing accessible to a broader audience.

The Acer 5520 and 5220 models are powered by AMD processors, with the 5520 focusing on enhanced performance suitable for light gaming and multimedia tasks. The 5520G, in contrast, is equipped with a dedicated graphics card, specifically designed to provide better graphics performance for gaming and graphics-intensive applications. This makes the 5520G an appealing choice for users who require superior visuals and enhanced gaming experiences.

These laptops come with a range of display options, primarily featuring a 15.4-inch TFT LCD screen. The 1280 x 800 resolution, while standard for its time, provides decent clarity for basic tasks like browsing, office applications, and video playback. The aspect ratio promotes a balance between productivity and entertainment, making it suitable for casual use.

The design of the Acer 5520 and its variants reflects a functional aesthetic, with a compact chassis that weighs just a few kilograms. This lightweight configuration enhances portability, allowing users to easily carry them to school, work, or during travel. Additionally, these laptops feature a full-sized keyboard, providing a comfortable typing experience for prolonged use.

One of the significant characteristics of the Acer laptops is their connectivity options. The models are typically equipped with multiple USB ports, a built-in webcam, an SD card reader, and an integrated microphone, covering the essential connectivity needs of users. The inclusion of Wi-Fi capabilities enables seamless internet access, facilitating online communication and browsing.

Battery life is another consideration, with these models offering decent performance for casual users. While not the longest-lasting in the market, the provided battery can typically support a few hours of use, making them suitable for on-the-go tasks.

In terms of storage, the laptops usually come with various hard drive options, allowing users to choose an adequate capacity suited to their needs. With a Windows operating system installed, these models are ready for extensive software use, fulfilling the requirements of students and professionals alike.

In summary, the Acer 5520, 5220, and 5520G laptops provide a blend of critical features geared toward everyday computing. Their balance of performance, portability, and connectivity make them suitable devices for users who seek reliable functionality without breaking the bank.