Acer 5210 manual Troubleshooting

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Chapter 4

Troubleshooting

Please use the following procedures as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options may occur errors or invalid responses.

1.Obtain the detailed fail symptoms as many as possible.

2.Verify the symptoms by attempting to recreate, running the diagnostic tests or repeating the same operation.

Chapter 4

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Contents Acer Revision History Copyright IIIDisclaimer Conventions Preface Table of Contents Information Main Advanced Security Boot Exit DOS Flash SOP ViiiParts Exploded Diagram Intermittent Problems Undetermined ProblemsMain Board Top Side Bottom Side Switch Board Features ChapterAudio Storage SubsystemCommunication Special Keys and ControlsPower Subsystem Dimensions and WeightInterface ExpressCardTM /34 slot for selected modelsEnvironment Aspire 5100/3100 SeriesBlock Diagram ATI-SB460Outlook Tour Front ViewDescription Selected modelsModels Closed Front ViewIcon Description Left View Right ViewFor selected models Rear ViewIcon Description Aspire 5110 / 5100 / 3100 Series Base View Using the Keyboard Lock keys and Embedded Numeric KeypadWindows keys HotkeysSpecial keys Indicators HDDEasy-launch button Default application Easy-launch ButtonsUse the touchpad as follows TouchpadTouchpad Basics Touchpad’s responsiveness Chapter Acer eDataSecurity Management for selected models Acer Empowering TechnologyEmpowering Technology Password Chapter Acer eLock Management Acer ePerformance Management Acer eRecovery Management Acer eSettings Management Acer ePower Management AC Mode Adapter ModePage Acer ePresentation Management Using the System Utilities Acer GridVista dual-display compatibleLaunch Manager Scans panel, click Run Full System Scan Norton AntiVirusHow do I check for viruses? Hardware Specification and Configuration ProcessorSystem Board Major Chips Hard Disk DriveATA/ATAPI-6 ATA-6 System Memory ENE CB714ENE CB714 Card Bus Host Adapter CardBus InterfaceWireless LAN AudioModem KeyboardBattery TV Tuner for selected modelsLCD 15.4 Wxga QDI LPL CMOLvds QDI LPL CMO AUOPhilips SCB5265 Liteon SSC-2485K Hlds GCC-4244N AC Adaptor24X Combo Drive Interface 8X Super Multi Interface CD-DA, CD-ROM DVD-R DL, DVD-RDVD-ROM, DVD-R UDF DVD-ROM, DVDFan True Value Table Hlds GMA-4082NDVD-RW, DVD+RW, DVD-RAM Fan DBAPart Description Bios Setup UtilityInvoking Bios Setup Main Advanced Security Boot Exit InformationAdvanced Security Boot Exit MainChapter PhoenixBIOS Setup Utility EnabledAdvanced YesSecurity All the passwords will obey the following rulesSymbol Character Symbol Name Right bracket Boot USB HDD USB Cdrom USB FDD USB KEYInfo Main Advanced Security Boot ExitDOS Flash SOP Page Chapter Machine Disassembly and Replacement General Information Before You BeginScrew M3*4 NL Disassembly Procedure FlowchartScrew M2*4 ADWV5.010 Removing the HDD Module Disassembly ProcedureRemoving the Battery Pack Removing the RAM Module/Mini PCI Card/Thermal Module/CPU Chapter Removing the ODD Module Removing the LCD Module from the Main Unit Removing the Keyboard Disassembling the Main Unit Separating the Upper Case and the Lower CaseRemoving the Power Board and the Modem Board Removing the Main Board Removing the Bluetooth Module Removing the Speakers Disassembling the LCD Module Chapter Chapter Troubleshooting System Check Procedures External Diskette Drive CheckExternal CD-ROM Drive Check Keyboard or Auxiliary Input Device CheckMemory Check Power System CheckCheck the Power Adaptor Check the Battery Pack Touchpad CheckChapter Power-On Self-Test Post Error Message Index of Error MessagesError Code List Error Message ListBios ROM DimmSee External Diskette Drive Check CPU IDPower System Check LCDCode Beeps For Boot Block in Flash ROM Post CodeIndex of Symptom-to-FRU Error Message LCD-Related SymptomsIndicator-Related Symptoms Power-Related SymptomsPCMCIA-Related Symptoms Memory-Related SymptomsSpeaker-Related Symptoms Power Management-Related SymptomsPeripheral-Related Symptoms Keyboard/Touchpad-Related SymptomsModem-Related Symptoms Intermittent Problems Undetermined Problems Main Board Top SideLCD Panel Connector LED Board ConnectorMDC Connector Media Board ConnectorBottom Side MIC Jack PJP1 DC Jack PJP2 Battery Pack Connector North BridgeSwitch Board JP2 USB Connector JP3 JP7 LED Board Clear Cmos FRU Field Replacement Unit List Parts Category Partname Acer Part NumberSwitch BOARD-W/TV AS Switch BOARD-W/O TV TM/ASBluetooth Cable PAL to Ntsc ConnectorUpper Case AS W/O TV & Media B Upper Case AS W/O TV W/MEDIA BLower Case W/SPEAKER MIC W/O TV & DVI FIR Thermal DoorWireless Antenna 15 Wireless Antenna 15.4LCD Cover 15.4 IN. with Logo W/ANTENNA LCD Bezel 15.4 TextureHDD Pata 60G 5400RPM Hgst MORAGA+ HDD Pata 80G 5400RPM Hgst MORAGA+HDD Pata 100G 5400RPM WD ML60 HDD Sata 100G 5400RPM Samsung M60S HM100JIKeyboard Thailand W/O Media B AS Keyboard Hebrew W/O Media B ASKeyboard Arabian W/O Media B AS Keyboard US International W/O Media B ASKeyboard Canada Franch W/O Media B AS Keyboard Norway W/O Media B ASKeyboard Hungary W/O Media B AS Keyboard Spanish W/O Media B ASRubber Foot Large Rubber Foot SmallName Plate AS3100 Name Plate AS5100Remote Controller Formasa MP-RC802 MCE Remote CONTROLLER-SMKMCE Remote Controller RECEIVER-SMK CPU Thermal MODULE-DISReader W/O Media Exploded DiagramDescription Acer Part Number

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