Acer 5220G, MS2210 manual Troubleshooting tips, Error messages Corrective action

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Troubleshooting

This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.

Troubleshooting tips

This notebook PC incorporates an advanced design that delivers onscreen error message reports to help you solve problems.

If the system reports an error message or an error symptom occurs, see "Error messages" below. If the problem cannot be resolved, contact your dealer. See "Requesting service" on page 44.

Error messages

If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action.

Error messages

Corrective action

 

 

CMOS battery bad

Contact your dealer or an authorized service center.

 

 

CMOS checksum error

Contact your dealer or an authorized service center.

 

 

Disk boot failure

Insert a system (bootable) disk into the floppy drive

 

(A:), then press <Enter> to reboot.

 

 

Equipment

Press <F2> (during POST) to enter the BIOS utility,

configuration error

then press Exit in the BIOS utility to reboot.

 

 

Hard disk 0 error

Contact your dealer or an authorized service center.

 

 

Hard disk 0 extended

Contact your dealer or an authorized service center.

type error

 

 

 

I/O parity error

Contact your dealer or an authorized service center.

 

 

Keyboard error or no

Contact your dealer or an authorized service center.

keyboard connected

 

 

 

Keyboard interface

Contact your dealer or an authorized service center.

error

 

 

 

Memory size mismatch

Press <F2> (during POST) to enter the BIOS utility,

 

then press Exit in the BIOS utility to reboot.

 

 

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Contents TravelMate 5520/5520G/5220/5220G Series Users GuidePage Safety instructions Information for your safety and comfortTurning the product off before cleaning Using electrical power Guidelines for safe battery usage Product servicingReplacing the battery pack Potentially explosive environmentsOperating environment Additional safety informationTelephone line safety Medical devicesVehicles Potentially explosive environmentsEmergency calls Disposal instructions Mercury advisoryTips and information for comfortable use Finding your comfort zone Taking care of your visionDeveloping good work habits Your guides Basic care and tips for using your computerFirst things first Turning your computer on and offTaking care of your computer Taking care of your AC adapterCleaning and servicing Taking care of your battery packPlease refer to Frequently asked questions on Contents Using a computer security lock Audio Acer eRecovery Management Acer Empowering Technology Empowering Technology passwordAcer eNet Management Empowering Technology To create a new power plan Acer ePower ManagementUsing power plans To switch between power plansTo delete a power plan Battery statusAcer ePresentation Management Acer eDataSecurity Management Acer eLock Management Empowering Technology Acer eRecovery Management Empowering Technology Acer eSettings Management Windows Mobility Center Front view Your Acer notebook tourDescription Easy-launch buttons on page 26 for more details Indicators on page 25 for more detailsClosed front view Icon Description Latch Locks and releases the lidLeft view Icon DescriptionEnglish Right view Rear viewBase view Specifications PlatformStorage Power Interface Options Indicators Function DescriptionIcon Easy-launch button Default application Easy-launch buttonsIcon Productivity key Default application Touchpad Touchpad basicsFunction Left Right Main touchpad Center button Button Lock keys and embedded numeric keypad Using the keyboardDesired access Num Lock on Num Lock off Lock key DescriptionWindows keys KeyDescriptionHotkeys Hotkey Icon Function DescriptionSpecial keys Euro symbolUS dollar sign Using a computer security lock Ejecting the optical CD or DVD drive trayAdjusting the volume AudioUsing the system utilities Acer Bio-Protection for selected modelsNTI Shadow Acer GridVista dual-display compatible Launch Manager Norton Internet SecurityHow do I check for viruses? Select Tasks & ScansNothing appears on the screen Frequently asked questionsImage is not full-screen Infrared port does not work No audio is heard from the computerKeyboard does not respond Printer does not workWant to set up my location to use the internal modem International Travelers Warranty ITW Requesting serviceBefore you call Battery pack characteristics Battery packMaximizing the batterys life Installing and removing the battery pack Checking the battery level Charging the batteryOptimising battery life Battery-low warning Situation Recommended ActionMoving around Disconnecting from the desktopTaking your notebook PC with you Preparing the computerWhat to bring to meetings Taking the computer homeWhat to take with you Traveling with the computer Setting up a home officeSpecial considerations Traveling internationally with the computer What to bring with youUsing passwords Using a computer security lockSecuring your computer Entering passwords Setting passwordsConnectivity options Expanding through optionsFax/data modem Built-in network feature Fast Infrared FIRUniversal Serial Bus USB Ieee 1394 portInserting a PC Card PC Card slotEjecting a PC Card Inserting an ExpressCard ExpressCardEjecting an ExpressCard Boot sequence Bios utilityInstalling memory Using software Enable disk-to-disk recoveryPassword Playing DVD moviesAcer eRecovery Management Create backupBurn backup disc Restore and recoveryError messages Troubleshooting tipsError messages Corrective action English FCC notice Regulations and safety noticesOperation conditions Remarque à lintention des utilisateurs canadiens Modem noticesDeclaration of Conformity for EU countries TBR List of applicable countriesEnglish LCD pixel statement Laser compliance statementMacrovision copyright protection notice European Union EU Article 3.1a Health and SafetyRadio device regulatory notice General Article 3.1b EMCEnglish FCC RF safety requirement English LCD panel ergonomic specifications Federal Communications Comission Declaration of Conformity Acer Computer Shanghai Limited EN60950-12001 EN600652002 applied to models with TV functionEnglish Index English

5220G, MS2210 specifications

The Acer MS2210 and MS5220G are standout models in Acer's range of multifunctional devices, catering primarily to users seeking high performance and impressive features in a compact design. With a focus on quality, efficiency, and user-friendly operation, these models have made a significant impact in both home and office environments.

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In summary, the Acer MS2210 and MS5220G are models that embody convenience and efficiency. With multifunctional capabilities, advanced wireless features, and a focus on quality, they stand out as reliable solutions for home and office needs, making them a worthy investment for users looking to enhance their productivity.