Acer 6000 Series manual Requesting service, International Traveler’s Warranty ITW, Before you call

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Requesting service

International Traveler’s Warranty (ITW)

Your computer is backed by an International Traveler’s Warranty (ITW) that gives you security and peace of mind when traveling. Our worldwide network of service centers are there to give you a helping hand.

An ITW passport comes with your computer. This passport contains all you need to know about the ITW program. A list of available, authorized service centers is in this handy booklet. Read this passport thoroughly.

Always have your ITW passport on hand, especially when you travel to receive the benefits from our support centers. Place your proof-of- purchase in the flap located inside the front cover of the ITW passport.

If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices worldwide.

There are two ways to access Acer for technical support and information:

•Internet service worldwide (www.acersupport.com)

•Technical support numbers in various countries

You can view a list of technical support numbers by following these steps:

1Click on Start, Settings, Control Panel.

2Double-click on System.

3Click on the Support Information button.

Before you call

Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently.

If there are error messages or beeps reported by your computer, write them down as they appear on the screen (or the number and sequence in the case of beeps).

English

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Contents User’s Guide TravelMate 6000 seriesPage Your guides First things firstBasic care and tips for using your computer Turning your computer on and offTaking care of your computer Taking care of your battery pack Cleaning and servicingTaking care of your AC adapter English Contents Appendix a Specifications Appendix B Notices Index Troubleshooting my computerYour TravelMate Page TravelMate tour Front open viewDescription Front view English Left view Right view Rear view Bottom view English Multimedia FeaturesPerformance DisplayConnectivity Human-centric design and ergonomicsExpansion Icon Function Description IndicatorsEnglish Lock key Description Using the keyboardSpecial keys Lock keysEmbedded numeric keypad Desired access Num lock on Num lock offKey Windows keysHot key Icon Function Description Hot keysEnglish Click on Start, Settings, Control Panel Euro symbolEnglish Launch Keys Launch key Default applicationMail Detection Touchpad basics TouchpadFunction Left button Right Center Tap Button Buttons Storage Hard diskAcerMedia bay Using software Ejecting the optical CD or DVD drive trayPlaying DVD movies Region code Country or region DVD movie will automatically play after a few secondsAudio Adjusting the volumeDVIDigital Visual Interface DVI-Digital DVI-DDVI-Integrated DVI-I Power management Preparing the computer Disconnecting from the desktopMoving around with your TravelMate Moving aroundTaking the computer home What to bring to short meetingsWhat to bring to long meetings Setting up a home office What to bring with youSpecial considerations Traveling internationally with the computer Traveling with the computerWhat to bring with you Using a computer security lock Using the Smart CardSecuring your computer Registering your Smart Card Running PlatinumSecure PlatinumSecure Options Change Password Smart Card ManagerEncrypt/Decrypt Running PlatinumKey Entering passwords Using passwordsSetting passwords Computer Page Expanding through options Connectivity optionsFax/data modem Fast infrared Built-in network featureUniversal Serial Bus PC Card slot Ieee 1394 portEjecting a PC Card Inserting a PC CardPort expansion devices Memory upgrade Upgrade optionsInstalling memory Swapping AcerMedia drive modules Click on Start, Programs, then Notebook Manager Using system utilitiesLaunch Manager Bios UtilityEnglish My computer Page Nothing appears on the screen Frequently-asked questionsImage is not full-screen No audio is heard from the computerWant to eject the optical drive tray without turning on Printer does not work Power. I cannot eject the optical drive trayKeyboard does not respond Infrared port does not work Want to set up my location to use the internal modem Troubleshooting tips Error Messages Corrective Action Error messagesRequesting service International Traveler’s Warranty ITWBefore you call English Specification Page Display and video MicroprocessorMemory Data storageEnvironment Weight and dimensionsKeyboard and pointing device PortsPower SystemOptions English Appendix B This appendix lists the general notices of your computer Use conditions FCC noticeRemarque à l’intention des utilisateurs canadiens Modem noticesTick notice Telecommunications noticesTBR Declaration of Conformity List of Applicable CountriesImportant safety instructions Laser compliance statement LCD pixel statement Lithium battery statementMacrovision copyright protection notice Regulatory Notice GeneralEuropean Union EU USA Federal Communications Commission FCC Canada Industry Canada ICEnglish English 2004/2/26 English Index Upgrading Warranty Windows keys International Traveler’s Warran