Acer 740 Series manual Troubleshooting tips

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Troubleshooting tips

This notebook computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems.

If the system reports an error message or an error symptom occurs, see “Error messages” on page 50. If the problem cannot be resolved, contact your dealer. See “Requesting service” on page 52.

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Contents TravelMate 740 series Page Your guides First things firstTurning your computer on and off Basic care and tips for using your computerTaking care of your AC adapter Taking care of your computerCleaning and servicing Taking care of your battery packContents Appendix a Specifications Appendix B Notices Index Troubleshooting my computerTravelMate Page TravelMate tour Front viewDescription Left view Right view Rear view Description Bottom view Performance FeaturesDisplay MultimediaConnectivity Human-centric design and ergonomicsExpansion Icon Function Description IndicatorsSpecial keys Using the keyboardLock keys Lock key DescriptionEmbedded numeric keypad Desired access Num lock on Num lock offWindows keys Hot keysKey Description Hot key Icon Function Description Click on Start, Settings, Control Panel Euro symbolFor more information Touchpad basics TouchpadFunction Left button Right Center Tap Button Buttons Hard disk StorageAcerMedia drive Ejecting the optical drive trayUsing software Playing DVD moviesRegion code Country or region Audio Adjusting the volumePower management Moving around with your TravelMate Disconnecting from the desktopMoving around Preparing the computerTaking the computer home What to bring to short meetingsWhat to bring to long meetings Setting up a home office What to bring with youSpecial considerations Traveling internationally with the computer Traveling with the computerSpecial considerations Securing your computer Using the fingerprint recognition sensorUsing passwords Using a computer security lockEntering passwords Setting passwords My computer Page Expanding through options Connectivity optionsFax/data modem Fast infrared Built-in network featurePC Card slot Universal Serial BusEjecting a PC Card Inserting a PC CardUpgrade options Memory upgradeInstalling memory Customizing my computer Bios Utility Using system utilitiesCustomizing my computer My computer Page Nothing appears on the screen Frequently-asked questionsNo audio is heard from the computer Image is not full-screenSerial mouse does not work Keyboard does not respondInfrared port does not work Printer does not workWant to set up my location to use the internal modem Troubleshooting tips Error Messages Corrective Action Error messagesError Messages Corrective Action Requesting service International Traveler’s Warranty ITWBefore you call You are required to provide the following information Name Troubleshooting my computer Specifications Page Memory MicroprocessorData storage Display and videoTemperature Weight and dimensionsBattery pack Humidity non-condensingOptions AC adapterAppendix a Specifications Appendix B This appendix lists the general notices of your computer Use conditions FCC noticeModem notices Remarque à l’intention des utilisateurs canadiensCTR Important safety instructions Laser compliance statement Varning Lithium battery statementYear 2000 compliance statement Index Srmrhmgexsv Qiqsv Evverx