Acer 7530G manual Common Problems, Symptoms Verified Go To

Page 139

Chapter 4

Troubleshooting

Common Problems

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.Obtain the failing symptoms in as much detail as possible.

2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)

Go To

 

 

Power On Issue

Page 130

No Display Issue

Page 131

 

 

LCD Failure

Page 133

 

 

Internal Keyboard Failure

Page 133

 

 

Touch Pad Failure

Page 134

 

 

Internal Speaker Failure

Page 134

 

 

Internal Microphone Failure

Page 136

 

 

ODD Failure

Page 138

 

 

Rightside USB Failure

Page 141

 

 

Modem Failure

Page 141

 

 

WLAN Failure

Page 142

 

 

Acer EasyLaunch Button Failure

Page 142

 

 

Acer MediaTouch Failure

Page 143

 

 

Fingerprint Reader Failure

Page 143

 

 

Thermal Unit Failure

Page 144

 

 

HDTV Switch Failure

Page 144

 

 

Other Functions Failure

Page 145

 

 

Intermittent Failures

Page 146

 

 

Undermined Failures

Page 146

 

 

4.If the Issue is still not resolved, see “Online Support Information” on page 195.

Chapter 4

129

Image 139
Contents Aspire 7230/7530/7530G Series Service Guide Revision History III CopyrightConventions Preface Page Table of Contents Table of Contents Model Definition and Configuration 172 Table of Contents Chapter FeaturesPrivacy control Dimensions and WeightPower subsystem AudioEnvironment AMD Griffin Sabie System Block DiagramFront View Your Acer Notebook tourIcon Description Closed Front View Hdmi Left ViewRear View Right ViewBottom View Icon Function Description IndicatorsEasy-Launch Buttons HDDFunction Left Button Right Button Main Touch Pad Touch Pad Basics with fingerprint readerLock Keys and embedded numeric keypad Using the KeyboardKey Description Windows KeysHotkey Icon Function Description Hot KeysSpecial Key Euro symbolUS dollar sign Acer GridVista dual-display compatible Using the System UtilitiesPage CPU Fan True Value Table Level Fan On Temp Fan Off Temp Hardware Specifications and ConfigurationsProcessor Specification Vldt 1.2VHT VDD I/O 1.8VSUSCore Logic Specification WPC8769LDG Crystal and Oscillator SpecificationMemory Combinations Slot Total Memory System Memory Specification0MB Sata Hard Disk Drive SpecificationsBlue-Ray Combo Drive Module Specification WD1200BEVS WD1600BEVS WD2500BEVSDVD-RW DVD+RW CD-DA CD-ROM CD-ROM/XA Super-Multi Drive Module SpecificationThermal Sensor Control Specification 2MBLvds LCD SpecificationWND WPCE775CA0DG VGA Subsystem Specification +3VCARD Memory Card Reader SpecificationKeyboard Specification Audio Interface SpecificationLAN Interface Specification Bluetooth Interface SpecificationBattery Specification MDC Card SpecificationCamera Specification Finger Print Board SpecificationNavigating the Bios Utility Bios Setup UtilityParameter Description InformationYyyy Option Ahci ModeMain Parameter Description Format/OptionParameter Description Submenu Items AdvancedMXM LVDS/TV MAC LANS5 WOL SMUClear or Set Disabled orSecurity Parameter Description OptionRemoving a Password Setting a PasswordChanging a Password IDE 4 ST9250827AS-S1 BootLinear Down or Disabled PowerHipm Enabled or Auto Exit Saving Changes ExitBios Flash Utility Remove HDD Password Remove HDD/BIOS UtilityRemove Bios Password Key in biospw 14452Chapter Disassembly Requirements Machine Disassembly and ReplacementMain Screw List Quantity Pre-disassembly InstructionsDisassembly Process General InformationExternal Modules Disassembly Flowchart External Module Disassembly ProcessScrew List Step Quantity Removing the SD dummy card Removing the Battery PackRemoving the ExpressCard dummy card HDD1 Removing the Lower CoversRemoving the Dimm Modules Step Size Quantity Screw Type MXM Module M2.5*9 NL Removing the MXM ModuleStep Size Quantity Screw Type Tv Tuner Module M2*3 NL Removing the TV Tuner moduleRemoving the Wlan Module Step Size Quantity Screw Type Wlan Module M2*3 Step Size Quantity Screw Type Removing the Hard Disk Drive ModuleStep Size Quantity Screw Type HDD Carrier M3*0.5+3.5 Removing the Optical Drive Module Step Size Quantity Screw Type ODD Bracket M2*2.5 Main Unit Disassembly Flowchart Step Screw Quantity Red Callout Removing the Switch CoverStep Size Quantity Screw Type Switch Board M2*3 NL Removing the Switch BoardRemoving the Keyboard Step Size Quantity Screw Type Modem Module M2*3 NL Removing the Modem ModuleMIC cable Removing the Antenna, MIC and Speaker CablesPage Step Size Quantity Screw Type LCD Module M2.5*6.5 Removing the LCD ModuleLCD Module M2.5*6.5 NL Step Size Quantity Screw Type Upper Cover M2.5*6.5 Removing the Upper CoverStep Size Quantity Screw Type DDR Plate M2*3 Shown Step Size Quantity Screw Type Upper Cover M2.5*3 Page Step Size Quantity Screw Type Finger Print M2*3 Reader Removing the Finger Print ReaderPage Removing the Touch Pad Step Size Quantity Screw Type Launch Board M2*3 Removing the Launch BoardStep Size Quantity Screw Type Speaker Module M2*6 Removing the Speaker ModuleStep Size Quantity Screw Type EKey Board M2*3 Removing the eKey BoardStep Size Quantity Screw Type Bluetooth Board M2*3 Removing the Bluetooth boardStep Size Quantity Screw Type Subwoofer M2.5*4 Module Removing the Subwoofer ModuleGrasp the Subwoofer Module and lift it up to remove Step Size Quantity Screw Type ExpressCard M2*3 Module Removing the ExpressCard ModuleLift the ExpressCard module away from the upper cover Step Size Quantity Screw Type Mainboard M2.5*6.5 Removing the MainboardRemoving the CPU Fan Module Lift the Fan module clear of the Mainboard Chapter Removing the CPU LCD Module Disassembly Flowchart Step Size Quantity Screw Type LCD Bezel M2.5*6.5 Removing the LCD BezelLift up the bezel and remove it from the LCD Module Chapter Removing the Inverter Board Step Size Quantity Screw Type Camera Module M2*3 Removing the Camera ModuleStep Size Quantity Screw Type LCD Panel M2.5*6.5 Removing the LCD PanelGrasp the panel by both ends and lift to remove Chapter Step Size Quantity Screw Type LCD Brackets M2*3 Removing the LCD Brackets and FPC CablePage Replacing the LCD Panel LCD Module Reassembly ProcedurePage 100 Chapter Replacing the LCD Bezel Replacing the CPU Main Module Reassembly ProcedureReplacing the CPU Fan Module Page Replacing the Mainboard Replacing the Bluetooth BoardReplacing the ExpressCard Module Replacing the Subwoofer Module Replacing the Finger Print Reader 108 Chapter Replacing the eKey Board Replacing the Launch Board Replacing the Touch PadReplacing the Finger Print Reader Replacing the Upper Cover Page Connect C as shown Page Replacing the LCD Module Replacing the Antenna, MIC and Speaker Cables 118 Chapter Replacing the Modem Module Replacing the Keyboard Replacing the Switch Board Replacing the Switch Cover Replacing the Hard Disk Drive Module Replacing the ODD Module124 Chapter Replacing the TV Tuner Module Replacing the Wlan BoardReplacing the Dimm Modules Replacing the MXM ModuleReplacing the ExpressCard Dummy Tray Replacing the Lower CoversReplacing the SD Dummy Tray Replacing the BatterySymptoms Verified Go To Common ProblemsComputer Shutsdown Intermittently Power On IssueNo Post or Video No Display IssueAbnormal Video Display Random Loss of Bios SettingsBuilt-In Keyboard Failure LCD FailureInternal Speaker Failure Touch Pad FailureSound Problems Select Set up microphone Microphone ProblemsInternal Microphone Failure Select Repair your computer HDD Not Operating CorrectlySelect Startup Repair ODD Not Operating Correctly ODD FailureDiscs Do Not Play Drive Not Detected Modem Function Failure USB Failure RightsideEasyTouch Button Failure Wireless Function FailureFingerprint Reader Failure MediaTouch Button FailureThermal Unit Failure Hdtv Switch FailureOther Failures External Mouse FailureUndetermined Problems Intermittent ProblemsDimm PEI Post Code Function Phase ComponentPost Codes Tables Chipset Post Codes0x32 Program the Egress port timings CEI / SEC CPU Core Post CodesDXE CEI / SECBiospsm Biospsm DXEDXE TCG LBT 0x1A Initialize DMA command register with these settings 0x4C Shadow video Bios ROM if specified by Setup, Pico Bios Bios0x8B Setup interrupt vector and present bit in Equipment Sdxe 0XDFJumper Description Top ViewBottom View Hardware Open Gap Description Clearing Password Check and Bios RecoveryClearing Password Check Steps for Clearing Bios Password CheckSteps for Bios Recovery from USB Storage Bios Recovery by Crisis DiskBios Recovery Boot Block Bios Recovery HotkeyFRU Field Replaceable Unit List Description Part Number Aspire 7230/7530/7530G Exploded DiagramBoard BatteryAspire 7230/7530/7530G FRU List Category Description Acer Part No AdapterCable Category Description Acer Part NoLower Case Assy W/SUB-WOOF,RJ11 W/O TV Middle CoverUpper Case W/SPEAKER, FFC, CABLE, TP for NON Upper Case W/SPEAKER, FFC, CABLE, TP for FPSuper Multi Drive Category Description Acer Part No CPU/ProcessorCombo Drive Sata I LF F/WLB113J HDD ConnectorSata I LF F/WLB213J Seagate F/W3.AAACRO Category Description Acer Part No KeyboardLCD Cable for CCD LCD Module 17.1 in Wxgag IMR Holo 3D CCD WAntenna Inverter BoardHeatsink MemoryMiscellaneous Speaker Screw ListCategory Description Aspire 7230/7530/7530G Series Appendix aAppendix a Appendix a 174 VHP32ATZA2 MC Appendix a 176 VHP32AME9 MC 9MGSHM256CO Appendix a 178 Middle East LX.ARH0X.027 AS7530G-703G25Bi EM Appendix a 180 LCD Appendix a 182 702G25Mi 4KS AS7530G Appendix a 184 703G25Mi 4KS AS7530G Appendix a 186 704G25Bi 4KS 187 Appendix a 188 Appendix B Test Compatible ComponentsMicrosoft Windows Vista Environment Test HDD Test Vendor Type Description CPU TestLAN Test Vendor Type DescriptionHDD2 Test Keyboard TestODD Test Vendor Type Description Memory TestModem Test Northbridge Chipset TestVram Test Wireless Antenna TestVendor Type Description VGA Test VoIP TestAppendix C Online Support Information196 Index 198
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7530, 7530G specifications

The Acer 7530 and 7530G are part of Acer's lineup of laptops, known for their robust performance and appealing design. Targeted towards users looking for a reliable mobile computing solution, these models strike a balance between performance, portability, and cost-effectiveness.

One of the standout features of the Acer 7530 and 7530G is their display. They typically come equipped with a 15.4-inch widescreen LCD, offering a resolution of 1280x800 pixels. This ensures clear and vibrant visuals, making them suitable for various multimedia tasks, from watching movies to playing games. The screen's aspect ratio enhances the viewing experience, especially for widescreen content.

Powering these laptops is a choice of AMD processors, which provide a good combination of performance and energy efficiency. Users can expect to find models equipped with AMD Turion or Athlon processors, along with integrated or dedicated graphics options on the 7530G, which enhances gaming capabilities and boosts graphics performance for applications like photo and video editing.

In terms of memory, the Acer 7530 and 7530G typically support up to 4GB of DDR2 RAM, allowing for smooth multitasking and improved system responsiveness. The hard drive options are flexible, with configurations often including up to 320GB of storage, which offers ample space for software, files, and multimedia content.

Connectivity options on these laptops are designed to keep users connected and productive. They usually include several USB ports, an HDMI output for linking to external displays, and an integrated webcam, making it easy to engage in video conferencing. Additionally, wireless connectivity is supported with built-in Wi-Fi, allowing users to stay connected without the hassle of cables.

The design of the Acer 7530 and 7530G is sleek and modern. They usually feature a sturdy chassis with a comfortable keyboard and touchpad, ensuring that extended typing sessions are comfortable. The battery life is also reasonable, enabling users to work on the go without constantly searching for a power outlet.

Overall, the Acer 7530 and 7530G are solid choices for users seeking a durable, well-designed laptop that offers a good mix of features, performance, and multimedia capabilities. Whether for business tasks, multimedia consumption, or basic gaming, these Acer models provide a dependable solution for everyday computing needs.