Acer 5000 System Check Procedures, External Diskette Drive Check, External CD-ROM Drive Check

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System Check Procedures

External Diskette Drive Check

Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required.

NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

Do the following to select the test device.

1.Boot from the diagnostics diskette and start the diagnostics program.

2.See if FDD Test is passed as the program runs to FDD Test.

3.Follow the instructions in the message window.

If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains:

1.Reconnect the external diskette drive/DVD-ROM module.

2.Replace the external diskette drive/CD-ROM module.

3.Replace the main board.

External CD-ROM Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.

Do the following to select the test device:

1.Boot from the diagnostics diskette and start the diagnostics program.

2.See if CD-ROM Test is passed when the program runs to CD-ROM Test.

3.Follow the instructions in the message window.

If an error occurs, reconnect the connector on the System board. If the error still remains:

1.Reconnect the external diskette drive/CD-ROM module.

2.Replace the external diskette drive/CD-ROM module.

3.Replace the main board.

Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is to be tested.

If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board.

If the keyboard cable connection is correct, run the Keyboard Test.

If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU:

1.Reconnect the keyboard cables.

2.Replace the keyboard.

3.Replace the main board.

The following auxiliary input devices are supported by this computer:

Numeric keypad

External keyboard

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Chapter 4

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Contents Service Guide Aspire 3000/3500/5000 SeriesDate Chapter Updates Revision HistoryCopyright DisclaimerConventions Screen MessagesPreface Page Table of Contents Jumper and Connector Locations III Features ChapterInput devices System Block Diagram For Aspire 3000/5000 SIS 963LSystem Block Diagram For Aspire Bios ROM Board Layout For Aspire 3000/5000Top View Mini PCIBottom View Internal Microphone Connector Panel Front viewDescription Closed front view Left viewIcon Item/ Port Description Right view Rear viewIcon Port Description Power jack Indicators Icon Function DescriptionLaunch key Default application Launch KeysUsing the keyboard Desired access Num lock on Num lock offLock keys and embedded numeric keypad Lock key DescriptionWindows keys Hot KeysKeys Description Special keys Euro symbol Touchpad Touchpad basicsFunction Left button Right button Touchpad Hardware Specifications and Configurations System Board Major ChipProcessor Second Level CacheSystem Memory Memory Combinations0MB DDR-DRAMWireless Module 802.11b/g optional device LAN InterfaceModem Interface Floppy Disk Drive InterfaceHard Disk Drive Interface Combo Drive InterfaceDVD-RW Interface DVD±RWToshiba TS-L532A Audio Interface Video InterfaceVideo Resolutions Mode Monitor ResolutionUSB Port Pcmcia PortBattery KeyboardAC Adapter Delta SADP-65KB BFDHipro HP-OK066B13QT Power Management Environmental RequirementsMechanical Specification Chapter Bios Setup Utility System UtilitiesNavigating the Bios Utility Information Parameter DescriptionAdvanced Security Boot Exit MainParameter Description Format/Option Boot Exit SecurityClear or Set Parameter Description OptionRemoving a Password Page Boot CD-ROM/DVD DriveInfo Main Advanced Security Boot ExitBios Flash Utility Chapter Chapter Machine Disassembly and Replacement General Information Before You BeginDisassembly Procedure Flowchart CPUScrew List LCDScrew M2.0X0.4P+3FP Zknl Screw M3.0X0.8P+3K NLRemoving the Battery Pack Removing the HDD Module Removing the Thermal Module and CPU Removing the ODD Module Page Disassembling the Upper Case Assembly Disassembling the Main UnitDisassembling the Lower Case Assembly Chapter Page Disassembling the LCD Module Page Disassembling the External Modules Disassembling the HDD ModuleTroubleshooting Symptoms Verified Go ToSystem Check Procedures External Diskette Drive CheckExternal CD-ROM Drive Check Keyboard or Auxiliary Input Device CheckPower System Check Memory checkCheck the Power Adapter Check the Battery Pack Touchpad CheckPower-On Self-Test Post Error Message Index of Error Messages Error Code ListError Message List Error Codes Error MessagesCmos Dimm CPU IDNo beep Error Messages FRU/Action in Sequence CRTPhoenix Bios Beep Codes Code Beeps Post Routine DescriptionChapter Code Beeps Post Routine Description Code Beeps Index of Symptom-to-FRU Error Message LCD-Related SymptomsIndicator-Related Symptoms Power-Related SymptomsPCMCIA-Related Symptoms Memory-Related SymptomsSpeaker-Related Symptoms Power Management-Related SymptomsPeripheral-Related Symptoms Keyboard/Touchpad-Related SymptomsModem-Related Symptoms Intermittent Problems Undetermined Problems DimmJumper and Connector Locations Top ViewCN19 USB Connector U22 Bottom View Chapter FRU Field Replaceable Unit List Aspire 3000/5000 Exploded Diagram Aspire 3000/5000 FRU ListAdapter 65W 3 PIN Delta Sadp Adapter 65W PIN LITE-ON PABattery Sanyo LI-ION 4S2P 4.4A Battery Panasonic LI-ION 4S2PBattery Sanyo LI-ION 4S1P 2.2A Battery Simpplo Pack LI-IONPower Cord US 3 PIN Power Cord PRC 3 PINPower Cord EU 3 PIN Power Cord UK 3 PINWireless LAN Antenna HDD Cover1 Dummy Cover HDD BracketDVD/CDRW Combo Drive 24X QSI Optical Device HOLDER-FIXDVD/CDRW Bezel for G Base DVD/CDRW Combo Module KMEHgst Moraga 80GB 4200RPM AS1680/AS1410 KeyboardDarfon UK AS1680/AS1410 Keyboard LCD 15 IN. TFT XGA CMO N150X3 L07 REV.C LCD Inverter BoardLCD Cable 15 IN. XGA LCD Bracket W/HINGE 15 IN. LLCD Panel W/LOGO Antenna LCD Bezel W/RUBBER PAD 15LCD Module 15 IN. XGA Samsung LTN150XB-L03-C00 LCD 15 IN. XGA SamsungLCD Bracket W/HINGE 15.4 IN. L LCD Bracket W/HINGE 15.4 IN. RLCD Bezel W/RUBBER PAD 15.4 LCD Module 15.4 IN. Wxga QDILP150X08-A3 W/O Antenna LCD 15 IN. TFT XGA LG LP150X08 N154I1-L09 W/O AntennaAntenna 15.4 LCD Bezel W/RUBBER PAD 15.4 LCD Module 15.4 IN. WxgaMainboard SIS M760 W/PCMCIA Slot W/O CPU MemoryMemory DDR333 256MB Infineon Memory DDR333 256MB NanyaScrew M2.0X3.0-I-NI-NYLOK Screw M2.5*4L-BZN-NYLOKScrew M2.0X5-I-NI-NYLOK Screw MM25060IL69Appendix a Model Definition and Configuration Card Wireless Number ReaderAspire 3000/3500/5000 Series ModelCard Wireless Appendix a 103 Test Compatible Components Appendix BSpecifications Microsoft Windows XP Environment TestIndicator LI-ION Kestrel 4S2P Panasonic Pack Cell 4.4AH W/OIsdn Appendix B Pcmcia Pcmcia ATA Pcmcia USBPCMCIA-SCSI 109 Online Support Information Appendix C111 Bios IndexIndex Index 104
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