Acer 4220, 2480 manual Troubleshooting tips, Error messages Corrective action

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English

64

Troubleshooting

This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.

Troubleshooting tips

This notebook PC incorporates an advanced design that delivers onscreen error message reports to help you solve problems.

If the system reports an error message or an error symptom occurs, see "Error messages" below. If the problem cannot be resolved, contact your dealer. See "Requesting service" on page 48.

Error messages

If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action.

Error messages

Corrective action

 

 

CMOS battery bad

Contact your dealer or an authorized service center.

 

 

CMOS checksum error

Contact your dealer or an authorized service center.

 

 

Disk boot failure

Insert a system (bootable) disk into the floppy drive

 

(A:), then press <Enter> to reboot.

 

 

Equipment

Press <F2> (during POST) to enter the BIOS utility,

configuration error

then press Exit in the BIOS utility to reboot.

 

 

Hard disk 0 error

Contact your dealer or an authorized service center.

 

 

Hard disk 0 extended

Contact your dealer or an authorized service center.

type error

 

 

 

I/O parity error

Contact your dealer or an authorized service center.

 

 

Keyboard error or no

Contact your dealer or an authorized service center.

keyboard connected

 

 

 

Keyboard interface

Contact your dealer or an authorized service center.

error

 

 

 

Memory size mismatch

Press <F2> (during POST) to enter the BIOS utility,

 

then press Exit in the BIOS utility to reboot.

 

 

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Contents TravelMate 4220/2480 Series Users GuidePage Turning the product off before cleaning Information for your safety and comfortSafety instructions Using electrical powerProduct servicing Replacing the battery pack Telephone line safety Disposal instructionsMercury advisory Tips and information for comfortable use Finding your comfort zoneTaking care of your vision Developing good work habits ViiYour guides Basic care and tips for using your computerFirst things first Turning your computer on and offTaking care of your computer Taking care of your AC adapterClick on Start, Turn Off Computer, then click on Turn Off Taking care of your battery pack Cleaning and servicingPlease refer to Frequently asked questions on Contents Page Page Page Acer Empowering Technology Empowering Technology passwordAcer eDataSecurity Management Acer eLock Management Empowering Technology Acer ePerformance Management Acer eRecovery Management Empowering Technology Acer eSettings Management Acer eNet Management Empowering Technology DC mode Battery mode Acer ePower ManagementAC mode Adapter mode To create a new power profileBattery status Empowering Technology Acer ePresentation Management Your Acer notebook tour Front viewDescription Closed front view Easy-launch buttons on page 25 for more detailsIcon Description Left view Right view Rear viewBase view Specifications English English English Indicators Function DescriptionEasy-launch button Default application Easy-launch buttonsTouchpad Touchpad basicsFunction Left button Right Main touchpad Center Button Using the keyboard Lock keys and embedded numeric keypadWindows keys HotkeysKey Description Fn + F3 Hotkey Icon Function Description Fn + F1Fn + F2 Fn + F4Euro symbol Special keysUS dollar sign Using a computer security lock Ejecting the optical CD or DVD drive trayAdjusting the volume AudioEnglish Rotating the Acer OrbiCam Acer OrbiCam for selected modelsGetting to know your Acer OrbiCam # ItemChanging the Acer OrbiCam settings ResolutionLaunching the Acer OrbiCam Camera Settings Basic settingsOptions Capturing photos/videos Using the Acer OrbiCam as webcamCapture settings Pictures and My Videos folderEnabling the Acer VisageON for selected models Using the face tracking feature Using video effects Using the system utilities Acer GridVista dual-display compatibleLaunch Manager Norton AntiVirus How do I check for viruses?Scan for Viruses panel, click Scan My Computer Frequently asked questions Nothing appears on the screenImage is not full-screen Infrared port does not work No audio is heard from the computerKeyboard does not respond Printer does not workWant to set up my location to use the internal modem Requesting service International Travelers Warranty ITWBefore you call Moving around Disconnecting from the desktopTaking your notebook PC with you Preparing the computerTaking the computer home What to bring to meetingsWhat to take with you Setting up a home office Traveling with the computerSpecial considerations Traveling internationally with the computer What to bring with youUsing a computer security lock Using passwordsSecuring your computer Entering passwords Setting passwordsExpanding through options Connectivity optionsFax/data modem Built-in network feature Universal Serial Bus USBPC Card slot Inserting a PC CardEjecting a PC Card Bios utility Boot sequenceInstalling memory Using software Enable disk-to-disk recoveryPassword Playing DVD moviesPower management Acer eRecovery ManagementCreate backup Restore from backupCreate factory default image CD Re-install bundled software without CDChange password Troubleshooting tips Error messagesError messages Corrective action English Regulations and safety notices Energy Star guidelines complianceFCC notice Remarque à lintention des utilisateurs canadiens Modem noticesOperation conditions Declaration of Conformity for EU countriesTBR List of applicable countriesEnglish Important safety instructions English Laser compliance statement LCD pixel statementMacrovision copyright protection notice Radio device regulatory notice General European Union EUEN 61000-3-2/-3 FCC RF safety requirement Exposure of humans to RF fields RSS-102 Federal Communications Comission Declaration of Conformity ZB2Declaration of Conformity for CE Marking Index CD-ROMEnglish
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2480, 4220 specifications

The Acer 4520G, 4220, and 4220G laptops are part of Acer’s previously popular Aspire series, known for delivering dependable performance and a range of features suitable for both casual users and professionals. Despite being older models, they still possess characteristics that can meet the demands of various computing needs.

First and foremost, these laptops are powered by AMD Turion 64 X2 processors, which provide a dual-core architecture, enabling them to handle multitasking effectively. This feature is particularly beneficial for users who engage in simultaneous applications, such as web browsing while streaming videos or editing documents. The efficient CPU performance ensures that the laptops maintain responsiveness during operation.

A notable advancement in the 4520G variant is the inclusion of a dedicated NVIDIA GeForce 8400M GS graphics card. This feature significantly enhances the graphical performance, making it suitable for light gaming and graphic-intensive applications. The integrated graphics in the 4220 and 4220G models, while adequate for everyday tasks, do not support demanding graphics as effectively.

Memory configurations for these models typically offer up to 4GB of RAM, which allows for smooth operation of everyday software and moderate gaming. Also, the inclusion of a 15.4-inch screen with a resolution of 1280x800 pixels provides a decent viewing experience suitable for both work and media consumption.

Storage options generally include a 120GB to 250GB hard drive, providing ample space for documents, applications, and media files. The laptops feature DVD-RW drives, enabling users to read and write CDs and DVDs, which is advantageous for data backup and media creation.

Connectivity options are also well-equipped, including several USB ports, HDMI output, and an Ethernet port for reliable internet connections. Wireless connectivity options, like Wi-Fi and Bluetooth, ensure that users can connect easily to networks and devices.

In terms of build, these laptops feature a sturdy design that, although bulkier than contemporary models, offers durability. The keyboard layout is comfortable for typing, and the touchpad provides decent responsiveness.

Overall, the Acer 4520G, 4220, and 4220G laptops present a blend of performance, reliability, and essential features. While they may not compete with the latest technology, they can still serve users who need a functional laptop for basic computing tasks.