Acer 3630 manual Troubleshooting tips, Error messages Corrective action

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Troubleshooting

This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.

Troubleshooting tips

This notebook PC incorporates an advanced design that delivers onscreen error message reports to help you solve problems.

If the system reports an error message or an error symptom occurs, see "Error messages" below. If the problem cannot be resolved, contact your dealer. See "Requesting service" on page 26.

Error messages

If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action.

Error messages	Corrective action

CMOS battery bad	Contact your dealer or an authorized service center.

CMOS checksum error	Contact your dealer or an authorized service center.

Disk boot failure	Insert a system (bootable) disk into the floppy drive
	(A:), then press <Enter> to reboot.

Equipment	Press <F2> (during POST) to enter the BIOS utility,
configuration error	then press Exit in the BIOS utility to reboot.

Hard disk 0 error	Contact your dealer or an authorized service center.

Hard disk 0 extended	Contact your dealer or an authorized service center.
type error

I/O parity error	Contact your dealer or an authorized service center.

Keyboard error or no	Contact your dealer or an authorized service center.
keyboard connected

Keyboard interface	Contact your dealer or an authorized service center.
error

Memory size mismatch	Press <F2> (during POST) to enter the BIOS utility,
	then press Exit in the BIOS utility to reboot.

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Contents Aspire 3630 Series Users GuidePage Disposal instructions Your guides Basic care and tips for using your computerFirst things first Turning your computer on and offTaking care of your computer Taking care of your AC adapterClick on Start, Turn Off Computer, then click on Turn Off Please refer to Frequently asked questions on Taking care of your battery packCleaning and servicing Operation conditionsContents Page Page Page Your Acer notebook tour Front viewDescription Closed front view Icon DescriptionLeft view Right viewIcon Item Description Rear view Base view Specifications English English Indicators Function DescriptionEasy-launch button Default application Easy-launch buttonsTouchpad Touchpad basicsFunction Left button Right Main touchpad Center Button Using the keyboard Lock keys and embedded numeric keypadWindows keys HotkeysKey Description EManager on Hotkey Icon Function Description Fn + F1Fn + F2 Fn + F3Euro symbol Special keysUS dollar sign Using a computer security lock Ejecting the optical CD or DVD drive trayAdjusting the volume AudioAcer eSettings Using the system utilitiesAcer eRecovery Acer eManagerAcer GridVista dual-display compatible Launch Manager Norton AntiVirus How do I check for viruses?Scan for Viruses panel, click Scan My Computer Frequently asked questions Nothing appears on the screenImage is not full-screen Infrared port does not work No audio is heard from the computerKeyboard does not respond Printer does not workWant to set up my location to use the internal modem Requesting service International Travelers Warranty ITWBefore you call Arcade for selected models Arcade hotkeys Arcade remote control for selected models Arcade Main Cinema ModeAlbum Mode Video Mode Music Mode TV Mode Finding and playing content Advanced SettingsArcade controls Cinema Navigation controlsPlayer controls DVD settings VideoLanguage Album Slideshow settings Video Playing a video fileVideo Authoring Music BurnerTV for selected models Instant ReplayScheduling Recordings Using TeleText FunctionsRecorded TV TV PreviewTV Settings TV SignalChannels Mode Supported Not supported File type compatibilityMoving around Disconnecting from the desktopTaking your notebook PC with you Preparing the computerTaking the computer home What to bring to meetingsWhat to take with you Setting up a home office Traveling with the computerSpecial considerations Traveling internationally with the computer What to bring with youUsing a computer security lock Using passwordsSecuring your computer Entering passwords Setting passwordsExpanding through options Connectivity optionsFax/data modem Built-in network feature Universal Serial Bus USBInserting a PC Card Installing memoryPC Card slot Ejecting a PC CardBios utility Boot sequenceEnable disk-to-disk recovery PasswordUsing software Playing DVD moviesRegion code Country or region Power management Acer eRecoveryCreate backup Restore from backup Create factory default image CDRe-install bundled software without CD Change passwordTroubleshooting tips Error messagesError messages Corrective action English Regulations and safety notices Energy Star guidelines complianceFCC notice Remarque à lintention des utilisateurs canadiens Modem noticesOperation conditions Declaration of Conformity for EU countriesTBR List of applicable countriesEnglish Important safety instructions English Laser compliance statement LCD pixel statementMacrovision copyright protection notice Radio device regulatory notice General European Union EUEN 61000-3-2/-3 FCC RF safety requirement Exposure of humans to RF fields RSS-102 Federal Communications Comission Declaration of Conformity ZL6Declaration of Conformity for CE Marking Index CD-ROMEnglish